A nice new Burger King on a pretty busy food court in a children's mall. I expected everything, but I was satisfied! Despite the crowd and noise, everything is organized clearly: the queue moves quickly, all kiosks are open, the staff works smoothly, the food is fresh and delicious as always.
Although the place is in the children's shopping center, it does not bother in any way — there are a lot of people, but the atmosphere is quite comfortable. Delicious burgers, fast service, clean trays and tables. In general, a great option for a snack, even if you happen to be there without children. I recommend it!
On the plus side, the order was returned quickly.
It's a turn-off from everything else.
The sanitation company is crying for the institution.
The whole food court is dirty. Tables, chairs, floor.
During the hour that we were here, no one wiped the empty tables. Spilled puddles of drinks between the tables don't bother anyone.
We ordered food in the hall, and they gave it to me in a bag. When asked about the tray, they replied that they did not have it, everything was in the hall. What????
Do I have to eat on these dirty tables?
The staff looks at me as if this is the norm, and I ask if it's something over the norm.
An unpleasant impression of the visit.
It 's disgusting , you need to send all the authorities here for inspections
Burgers are ice , and this is a bun , you can immediately see that it is not fresh and the cutlet is raw / according to the technical map, any burger gives heat to a cutlet that is cold here !! This is how they cook from the fire 😅
But today another story happened
They also close the kitchen at 15 minutes in this place , they are in a hurry to get home
More than one higher-ranking executive is sure not to know about this, since it is easier to close the restaurant at all
The kitchen is closed , and the comunal counter is spinning
Most importantly, this deputy of someone there looks very carefully at how I choose what to eat and only then informs me that he has closed the kitchen for a long time, bravo
I ordered 2 hamburgers, they brought 2 cheeseburgers with the inscription cheeseburger and explained that these were hamburgers I had to publicly throw them away because these are cheeseburgers by the way, such problems are not uncommon right before my order there was a mistake as a result, spoiled time money service according to my assessment 1.recruit people who know how to work and at least have some idea of what a kitchen is and pay at least a little attention to the photo of orders in order to get lost HORROR
Terrible attitude, we were on 03/27/2025, at 21.20, the food was just scattered in a bag, all the potatoes were scattered on the bottom, they didn't give us a cocktail, after which we returned, waited for 5 minutes until they came to us, eventually the manager came up, did not apologize, poured a cocktail so that it fell on the glass, on the counter and on the floor, of course, there were no napkins on the counter, in general, the mood is spoiled, the attitude towards customers is no, I do not advise you to go there!I'm attaching a photo of how the order was given to us
Insanely slow customer service! Instead of fulfilling their duties, the employees of the point communicate with each other, regardless of the number of orders!
Slow service! Burger king employees walk around without uniforms in a jacket and without a cap, handing out orders to customers! We waited 20 minutes for the order!
The horror!! I ordered a hamburger, it only includes:
1. a bun
2. cutlet
3. ketchup, mayonnaise
4. ONE SMALL piece of cucumber.
they would have had a conscience and put at least more cucumber.
drinks from the vending machine taste like bleach, horror
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Эльнур Абдулов
Level 3 Local Expert
May 16, 2024
horror. French fries are not salty, I ordered a standard whopper, it feels like it's not even junior except for a bun and two huge circles and a small cutlet, there was nothing disgusting