We decided to relax in this place after going to the cinema and it was a big mistake... The worst Burger King I've ever met!
1. CSR did not work, so I had to place an order online.
2. It was not a small cockroach that greeted us on the table! A little later, another resident of this institution winked at us at the order counter..
3. After receiving the order, we found moldy French fries.
4. All the trash cans were overflowing and the garbage just fell out of the trash.
5. The tables are dirty. Finding at least one clean one was a problem.
6. There is only ONE person in the kitchen. The receptionist worked at the checkout. Another person was put to work only after our indignation..
We will no longer cross the threshold of this institution. Shame.
It's just terrible!
IF YOU DON'T WANT POISONING AND SHOCK FROM WHAT IS HAPPENING, WALK PAST THIS PLACE.
1. The service is very long.
The order began to be collected only after 17 minutes, although everything had been on the shipping belt for a long time. The result is that the burgers are cold.
2. The staff at the checkout does not know the assortment, and when asked how the two top burgers differ, they could only answer that "they are not cooks and probably there are different sauces"
3. The device for distributing drinks in non-working condition gives out drinks without gas and diluted with water in a ratio of 1/3. Ie, the taste of the drink is barely It feels good. They promise to fix it, but after 15 minutes the who is still there. The offer to the administrator "to try what you are cooking for customers" is refused. They say we can't have drinks at work.... In general, eat what they give .....
Well, as a bonus - get food poisoning .... THE BEVERAGE MACHINE DILUTES THEM WITH TAP WATER!
FEEL THE NOTES OF CHLORINE IN MIRINDA!!! Thanks BURGER KING RESTAURANT.
We visited this restaurant today. The service is terrible, the order was waited for 20 minutes. There was one person (manager) at the assembly, who prioritized the order to Yandex courier, ignoring the orders of visitors to the last. The cashier, who sometimes came up to help with the assembly and touched both products and glasses, never changed the gloves with which he had previously worked at the checkout and touched cash, he did not receive comments from the manager. There were 2 people working in the kitchen, without aprons, it is clear that they could not cope, and therefore they gave out finished products very slowly, but despite this, they managed to switch songs on their column. The hall was terribly dirty, all the tables were covered with crumbs, the floor was covered with sand, dirt and footprints, garbage from the trash cans fell out. There were a couple of tables with trash on them that the customers hadn't cleaned up after themselves. Because of this garbage, it was impossible to sit at empty tables. During the 40 minutes of our stay in this institution, not a single employee went out to clean the hall. The manager was in the assembly area, she did not rush the workers, and she herself collected orders rather slowly. They asked for an order on a tray, but received it in a package because there were no clean trays in the restaurant. Only two napkins were placed in a fairly large order for two people. The chopsticks to stir the punch were not put down, because of this, I had to approach the manager again and wait for her to pay attention to ask for stirrers. The cashier did not warn visitors about a sufficiently long waiting time. Previously, we often visited this particular burger king restaurant, everything was fine. Apparently, there was a change of management in the restaurant, so the quality of service dropped beyond recognition. There is no desire to visit this burger king anymore.