The food is delicious. The staff is kind and polite. The waiting time is decent. The burgers are juicy and filling. The drinks are good. The meat is of high quality. I like everything!
I've been waiting for 2 burgers for 25 minutes, I came an hour before closing, there were no orders on the scoreboard when I ordered, the staff was not in a hurry
Coupons on the site did not match those on cream and other sites (they are more convenient to view). I noticed it too late, especially since the amount was slightly higher. The purchase was at the checkout. Frequent customer (maximum discount in the app). The manager was too lazy to respond to my request to replace it with another cheaper dish. As a result, 2 large extra coffees that I didn't even take and 2 extra whoppers. In fact, this is a wild joint of the company, which is one thing on some sites, another on others. I bet that the company's management will not regulate this according to the standard "we are very sorry blah blah blah"
It would seem.. burger.. just assemble the finished product... but even that can be ruined. In addition, there are constant problems with issuing orders, as if they are being collected in another country and brought here.
It's delicious, clean, but it's better not to go in at lunch.
There is a huge influx of people. I waited 25-30 minutes for my order. In addition, it is also difficult to find places. I am amazed how the staff cope and treat everyone with respect. But it is clear that it is difficult for four guys to serve a crowd of hungry people. I would like to add more staff there.
Otherwise, a very pleasant BC, perhaps one of the best that I have visited.
Hello. Order No. 262 for pickup was made on 06/03/2022 at 19:02.
Sauces straight from the refrigerator, respectively, physically have a frozen state, which is very inconvenient and tasteless when you dip hot potatoes, nuggets, and so on in there.
Big King was with a cold bun in the truest sense - not even at room temperature, but cutlets that promise to be grilled, after which you wait for them with fervor, they were salted and cooled down. In general, it's bad in one word.
I saw the previous official answers that it was necessary to contact the manager and so on, but alas, the order was made specifically for pickup in order to run in, have dinner and go about my business, there was no extra time to wait for a replacement product.
I hope my comment will have an impact on improving the level of service in this restaurant.
Thanks for attention.
Well, what can I say ...
the tables are dirty, the prices are sky-high, the food is not of high quality.In general, I regretted very much that I visited this institution 👎
I came on a weekday evening, there were a maximum of 15 people in the hall, and most of them had already eaten. I've been waiting for the order for 20! 20 minutes, gentlemen!!! although there was nothing unusual about it, all the positions are basic and, in theory, they are prepared super fast. The staff is slow and communicate with you with the most dissatisfied face, which further spoils the impression of this restaurant))) it is clear that students are working, but still no communication skills.
The whole impression of the institution is spoiled by young people who, for some unknown reason, decided to settle in your backyard and behave frighteningly, to put it mildly..
The potatoes and nuggets are delicious! The staff is wonderful! One wish: cook fresh potatoes, and do not heat the cooked ones! It spoils the whole impression! You have the most delicious French fries that I've tried (when freshly cooked!)! It's not the same on other networks!
The food is like the average BC. The waiting time depends very much on the time of day at which you arrive there, but the staff tries to do everything quickly and it pleases. The only, but very significant disadvantage is the citizens of the "HOMELESS" category, who often rub up there
the wait is always more than 30 minutes. employees don't do
anything for two people at a time. but there is one in the kitchen. the queue is long. complaints are constant. Everyone is unhappy. but the staff chatted for a while. No organization
They serve quickly, even when there are a lot of people , the tables are also very conveniently located and there is parking next to the institution, in general there is a fire.
Disgusting customer service, burger pickers in the kitchen barely move, you wait for an order for 30-40 minutes with an empty hall. It's also good if the order is assembled correctly. The worst burger king in Minsk