It can be said that it is quite normal for a modern provincial city of Kazakhstan. Everything works fine, everything you need is nearby, there are places to wait inside the bus station, but not a lot, clean toilets, a canteen in access nearby reasonable prices and a good selection of food.
Small, but everything you need to eat. I highly recommend stopping by for a snack in the dining room before the long journey. The food is delicious and affordable. I usually buy electronic tickets on the bus station's website.
There are no disadvantages. The bus station is perfect! Wi-fi, you arrive at any time, even later, you can safely call a taxi. The girls at the checkout are polite, the service is fast. The guards are polite. The room is new, clean, and comfortable.
The management of the bus station-could you please open a branch of the bus station in Samara, we really lack such a bus station, instead of a shameful bus station.