An extremely unsatisfactory experience . After placing an order for the book, he called me with a specific delivery date. When I arrived at the pick-up point on the specified day, they did not have an order. They advised me to contact the store by phone and clarify the details.
After contacting the store, I was informed that they did not have the book and would not have it. It turns out that they initially gave me false information about the delivery date, although they knew that the book was out of stock. I wasted my time waiting and driving to the pick-up point.
I am extremely disappointed with this attitude towards customers. If I had been told right away that the book was out of stock or that it was impossible to deliver it during the process, I would not have wasted time on pointless waiting. Everything could have been reported in advance.
Overall, a good assortment.
The prices are somewhere lower than in other stores, somewhere higher.
Both pick-up points are also convenient and that there is a card payment.
The only thing that confused me was that there was a nuance in terms of delivery dates and what was originally said, as well as that the usual check was not given at the pick-up point, I had to stand separately and check the cost.
Well, there was a strange confusion with the orders.
But the service is very good, the managers contacted us constantly and promptly.
Thank you for your attention, the selection of books, video orders, a great selection of literature, music cds, objects of Belarusian culture. I wish you success.
A good store. You order online, but you pick up here. Everything is simple. You can always chat on the spot and order the literature you are interested in, which is not available on the site. The prices for what I took were very reasonable. In general, I recommend it.
A pleasant place. You can order a variety of literature at prices slightly lower than in the city.
Convenient work schedule. There is a very friendly girl at the checkout 🙂
Reasonable prices for books. I bought it for the first time, the discount was almost 50 percent, allegedly there is a marriage on the cover. But I still haven't noticed what's wrong)). It is convenient to order, polite sellers. I give you a well-deserved five out of five stars.
It is very convenient to place an order, good service
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Сергей П.
Level 2 Local Expert
November 22, 2021
A pleasant online store in every way. I ordered books here several times and always the books listed on the store's website were in stock (although on order from the supplier). European Post forwarding is also encouraging. Plus - 15% discount for the birthday.