An excellent team of employees. Convenient comfortable buses. The travel time takes less than indicated in the schedule. It suits me very well. I use the services of this company only.
4 points is only for the driver for professionalism. I drove fast, but carefully, we got there on time. Everything else... How would you put it mildly?
Why do you deceive people. Not at all such a bus as in your photo comes, but a minibus. Not a soft bus with seats adapted for a long trip. It turns on a movie that not everyone likes, moreover, Someone from the road to the road and wants to sleep elementary, and not listen to this nonsense. It's generally dark at the checkpoint. For some reason, they take the passports and wait for an hour more.
In general, of course, I got there, but I won't go like this anymore. Only because of the driver did not put a unit
Impressions about this carrier are spoiled. The dispatcher does not provide any information until you ask-if you have such a flow and apathy to answer calls-create an application.The bus arrived in such a state as if it had been driving around the world, dirty, 20 minutes late. We've been standing in the cold waiting all this time. In general, buses also want to leave the best, one name, for so many years of work, you can somehow try to improve the transportation conditions of your passengers and provide more impressive transport.
Everything is fine.
We went to Gomel and back for a week.
The bus is super. Clean, warm, wi-fi
Thanks to the driver, we got to Moscow with the same driver.
When booking on busfor, the seats are indicated incorrectly! I booked 48 seats for myself, but it turned out that it was at the very end of the bus and all my neighbors were in the same perplexity. It was terribly cold on the bus, the wind blew from all the cracks, I rode all the way in a hat, hood and jacket. Again, only in the back, since the passengers in front were hot on the contrary and they asked to turn off the heating, which caused a slight conflict between the passengers. I do not recommend the carrier, I used to travel with this company often, but now they simply do not have a service, I deceive my customers!
I like the tour with a breeze because it is convenient to cleanly offer coffee tea, there is Wi-Fi, you can watch movies and thank the driver for being lucky
I didn't like it!drivers are rude.When asked to help with the suitcase, they carefully sent it to the trunk)I booked a flight from Moscow to Chechersk.as a result, they were dropped off at the train station in Gomel, given money for a minibus and sent to sit at the station for an hour.it was possible to warn that there would be such inconveniences.
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Show business's response
Сергей П.
Level 8 Local Expert
May 11, 2023
I was traveling from Gomel to Moscow. Departure on 05/10/2023 at 19:30. They should be in Moscow at 05:40. For one reason or another, the bus was running late. And I do not understand why, being almost an hour late, we make a stop 10 km from the place of arrival, and then we also take one, exactly one, passenger to Vnukovo airport. As a result, I personally missed the bus, I had a transfer to go further.