Unfortunately, on a weekday morning, we had to wait for 2 bowls for almost an hour, when loading 2 people besides us, the tea that was asked to be brought to the order was brought earlier, of course, it completely cooled down to food, when I went to talk to the girl, she very reluctantly did not let go of the phone, without getting up from her chair ,had a conversation with me that wasn't the most client-oriented.
Delicious! Very! Super coffee, super cocoa, desserts are flying away! The attitude is very friendly and pleasant! There is little place to sit, but you don't have time to sit with such delicious desserts, they are eaten very quickly.
The first time I bought a hazelnut and caramel tart here, I wanted to eat it at home. The seller offered a package or a box. I chose a package, but unlike the seller, I did not know that the tart has very thin caramel. When I came home, I saw all the smeared stuffing in the bag. Unpleasant. We could have thought about the buyer and offered the box ourselves.
p.s. I didn't take a photo. The uploaded photo is not from this pastry shop.
I wanted to order a cake, but I couldn't. At first, the manager replied to messages, and then disappeared. As a result, I ordered from another place. Of course, there is no service. Change your manager, you lose clients
Mochi used to get defrosted (you can eat it right away)
Lately, I haven't been going in, they're always frozen, and the girls don't warn me before buying
I had to replace it with eclair, but the girl didn't even offer to return the difference
(eclair 7.50 Mochi 6.50o
Eclairs also turned out to be not the first freshness
We bought a cake in a glass for Makaenka. It's just disgusting. The cream is like a stone on top, inside the biscuit is dry as the earth with poppy seeds. At the same time, 13 rubles.
Excellent pastry shop and very tasty desserts. The enormous work of the owner of the confectionery is visible. You can always go in and buy something unusual. Every time I can't drive past in the New Borovaya. For the sake of these desserts, it is worth going from the other end of Minsk
We ordered a torot and the result:
1.The color is different
2. the bow is very tired and not fresh
3. The hammer was not brought, they said it would be delivered within 20 minutes, it was delivered in 40 + minutes
4. The courier called at 10.46, said he would be there in an hour, arrived at 13.00
I am attaching a photo, which one was ordered (screenshot from insta) and which one arrived
A good coffee shop. There is a choice to have breakfast and drink coffee. Thanks
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Ксения
Level 6 Local Expert
March 16, 2024
Very pleasant, always friendly and polite baristas. Delicious desserts and good coffee.
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Юлия М.
Level 6 Local Expert
May 18, 2023
I really like this cafe. The cakes are just wonderful: tender, not cloying. My favorite is potatoes, with a thick layer of real chocolate.
The interior is very pleasant. Of course, 5 stars.
We came because there is a breakfast menu, not just pastries. But they could not order anything, because only one girl worked on the shift, who does not know how to cook 🤷🏼♀️
I wanted to come in and cheer myself up on a cloudy day with a cake with hot coffee. The choice on the New Borovaya is not small, but attention immediately fell on Cakes by.
Why, in fact, the score is 1 (although I would like to put 0).
1. The atmosphere resembles a gateway. The first impression is created by the music- Miyagi? Are you serious?)
2. Staff. The girl at the cash register seemed to get up to work the first day. If you are a pastry shop, it is clear that desserts make your image and first of all you need to teach them. She couldn't say "b" or "m" about desserts. A girl with shoulder-length blonde hair in a spikelet, if you are reading, learn what you are working with, so as not to further lower the status of the institution :) Even I, a simple man from the street, initially studied your Instagram and already knew the ingredients of the desserts that I wanted to take- and you, working there, unfortunately, did not:)
3. I wanted to order herbal tea. It was not available, although the person in front of me took it and did everything for him, it turns out very interesting.
4. Coffee is a separate moment. As a person who understands it, I know that a 350 ml cappuccino is prepared on a double tab. The barista, without hesitation, did it on a single holder.
5. The dishes on which the dessert was served, along with a fork, are dirty in the leftovers, it's ironic that it could have been even worse, it would seem.
6. But it turned out it could! The barista started talking on the phone right at the workplace with a friendly escort "to have a drink."
In short, I do not recommend it.
I was in Novaya Borovaya on business, I wanted coffee, the choice fell on Cakes.by I do not regret anything, an amazing atmosphere with music from the well-known Måneskin, delicious grapefruit tartlets, not burnt flat and a very nice and friendly barista, if there was an opportunity to put more than 5 stars, I would.
Thanks again for a wonderful evening.🖤
I would like to give 5 stars for all the good things that the guys are doing, but there is one nuance that periodically upsets me.
I'm telling you:
I come and want to drink lemonade, I don't like anything offered, but I don't despair and ask to make lemonade from other ingredients that are definitely available. At the same time, I understand that this is an additional job for the cashier (you need to somehow carry out this operation). And I say, "Let me pay more than this drink is worth." However, I get rejected.
I understand that there is a menu and everyone is trained to make drinks according to it, but for example, I do not like the drink and I would like to change it slightly, just change the ingredients to similar ones (let's say I am allergic to rosemary and so on). Is that why it's so hard to do? Replace one ingredient with another. And at the same time get more revenue + a loyal customer who will return more than once. With all this, I ask you to do it culturally, I'm not being rude. I always wear a mask, say hello, say goodbye, thank you for the drink I made.
Am I asking for some unrealistic things? What is the difficulty? Why is the service in our country at the level of "as I will be"? It would seem like a trifle, but in fact I wanted to drink a drink, I came here on purpose, offered to pay extra for my efforts, but in the end I just wasted my time, did not get a drink, I drove gasoline in vain, the mood did not get better.
On the good side, there is one girl who works there - she is just a smart girl, because she always makes concessions and does what I really ask. Because she understands what she is doing and what profit it will bring. Although in fact it seems to me that she is just a good person :)
Well, in general, despite what I wrote above, I still like this place, it's just that now that there are employees working here who do not agree to deviate from the menu, I just don't order anything. And I will continue to do this, only from that particular girl I am ready to take drinks and everything else. And I myself understand that this is partly a crazy idea, but I want to achieve my goal - namely, good service.
Cakes.by - anyway, thank you for what you are doing. Great job, really. Without hinting at anything specific, but in general :) I like this place and I want to keep going there!
Cafe - opening, delicious coffee, pleasant and friendly staff. The nuance was only on the eve of Orthodox Easter: coffee was offered to take away, there may have been a lot of orders
This is an insanely sweet and beautiful place) Desserts are delicious and not too sweet - in moderation! Very polite and pleasant barista. I want to come back again 💕
It's a good coffee. In addition to drinks and cakes, breakfast is prepared (except Monday, if I'm not mistaken). Of the cons, only one person has been working lately, two people used to work (or I'm just unlucky), because of this there are queues and I have to wait a long time for breakfast to be cooked.
One of the best pastry shops in the city of M. Every birthday I order a cake from them. Grapefruit tartlets and eclairs are love from the first bite, and now my son can't live without cupcakes! The coffee shop is very atmospheric, and the barista girls are always friendly and sweet. Well-deserved five stars!!!
The first time I came to the coffee shop, there were too many reviews, I bought raf with me and vanilla eclairs, raf was delicious, but the eclairs were half-frozen (the impressions are not the same
This is the second time I visit this coffee shop. The first time I had a matcha latte with huge lumps so overheated that I burned my tongue and managed to get home before it cooled down. For the first and second time, the staff and the manager were constantly working in the hall, constantly cleaning , laying out , moving , transferring something, you feel superfluous.
Clearly not a coffee shop worth visiting.
After the opening, it was quite a pleasant place. But over the past 2 months, at least 3 times in the morning (at different times and days of the week) I came across signs "recalculation before 15.00", "acceptance of goods", etc. And 2 weeks ago at 7 p.m. the doors were simply closed and the lights turned off without any notifications. If such huge breaks are the norm, then please include this in the work schedule so as not to mislead.
The changed quality of coffee for the worse has already been mentioned below.
I would like to have good memories of this place.
But, unfortunately, it didn't work out.
The coffee is disgusting. I love watching baristas make a drink and this time I did it for a reason.
The espresso for my drink boiled for more than 40 seconds. The milk has been boiled over, the foam is 0.
The coffee machine is all stained. Is it really impossible to keep your work area clean if it is open to the eyes of visitors?
I do not recommend visiting. There is a huge selection of better places on Novaya Borovaya.
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Ирина Будько
Level 6 Local Expert
April 28, 2022
Excellent pastry shop. I am always happy to order delicious sweets and desserts from them. Polite, pleasant staff. Orders are executed and delivered on time.
A good pastry shop, I used it myself, everything is delicious, I advise you, I invite you! There is a large selection, you will definitely choose it to your taste!
The most unpleasant atmosphere and coffee, as if brewed in a vending machine at the train station.
The smell in the coffee shop is unpleasant, it was not clear at all whether it was dumplings or fried meat.
The establishment is not closed during acceptance: should I observe pallets and an empty storefront? Is this a pastry shop?
If so, it is also very interesting who chooses the musical arrangement in your institution. Some kind of Russian rap with mats.
I do not recommend it.
The barista is a very nice girl, I want to come even just for her, it charges me with a good mood for the whole day! The pastries are also very tasty! Thank you for your work and good luck to you
I am very disappointed with the visit. Unfortunately, the employees do not know either the desserts they sell or the rules for making coffee drinks. The coffee is not delicious, I did not dare to take anything from the desserts, since none of the employees could explain the composition to me intelligently.
The service does not correspond at all to the inflated price of the products.