Caps Lock Airport Hotel
136 reviews
December 1, 2024
Problem with booking, if you are 20 mins late, they will cancel your booking even though it says they hold your slot for half an hour. Nn reliable.
December 24, 2024
Capsule hotel at the airport. The capsules are placed on two floors. There are different time rates. They provide a capsule and the opportunity to take a shower, go to the toilet. I don't know the current prices, but it was quite profitable in 2023. I had to wait for the check-in for about 6 hours. It was hot, I was tired and decided to take advantage. Overall, I was satisfied. Magnetic card access. However, the first card they gave me did not want to turn on the capsule (the filling is activated: light, air conditioning and kind of like a TV, but I did not turn on the TV).
As a result, I took a shower (which leaves much to be desired, of course - there is only one tub-type stall located in the corner next to the capsules) and went to bed. Fortunately, all the linen is provided. The cabins are made of plastic, so there is no question of any noise insulation. But you can sleep and be hidden from everyone. Solid 4/5.
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November 6, 2024
It's not the first time I've stayed in a capsule hotel! Of the advantages, I immediately want to note the equipment of the capsule, there are charging sockets, a USB port, a safe, an alarm clock, excellent lighting, good ventilation, I want to note that the bed linen is always clean and comfortable. There is a shower for those who wish. The administrator, Jazira, helped to sort out all the questions that arose during the first check-in. Very convenient accommodation, located on the 1st floor of the international terminal. I recommend it to everyone!
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1
January 14
Hello!
Excellent service!!!
Pre-booked from the website, everything is clear!
I met Jazira. Nice, friendly, showed us everything, explained, and accommodated us.
The bedding and capsules themselves are clean, pleasant, and comfortable. It's just right to sleep on a night transfer, there is no need to go anywhere.
I stayed on 12.01.25.
See original · Русский
July 20, 2024
A very pleasant hotel, the facilities are much higher than just spending the night. There is also a huge kitchen with all the necessary equipment, a large upholstered area with a projector, spacious places for washing with a hairdryer, showers with several booths. There is an individual locker in the sleeping compartment. The capsules themselves are quite spacious, you can sit and sit, there is ventilation and sockets. Most of all, I am pleased with the service at the reception, the rainbow reception and the very pleasant staff. Especially the administrator Ekaterina, thank you very much, Katya is the best!
The location is very good, the accessibility of public transport, taxis to the nearest shopping center, government institutions, airport and railway.
See original · Русский
December 4, 2024
The first time I booked a capsule hotel in the international terminal. I am very happy, rested and slept well. I would like to express my gratitude to the administrator, Jazira, who gave me the supplies, took me into the capsule, and placed my luggage. She was friendly and actively responded to all requests. I recommend the capsule to everyone, it is not necessary to go to the city! Gulvira. Kostanay
See original · Русский
1
March 30
I really liked it, it's very comfortable and cozy enough. You can ask for a disposable toothbrush and towel at the counter, and take a shower. I recommend. To regain strength and feel like a human being again on a long journey is priceless.
See original · Русский
December 16, 2024
For the first time I stayed in a capsule hotel, I was pleasantly surprised by the service, I did not expect to be honest. I recommend it to everyone. Special thanks to the administrator Alma for the caring attitude and individual approach to each client.👍👍👍
See original · Русский
1
November 28, 2024
I arrived at the capsule hotel in Astana. I couldn't find a hotel. I want to thank Jazira, the capsule hotel employee, thanks to her, I was able to relax in the capsule hotel.
Thank you so much for your support, she found me an empty seat. I was at the hotel for the first time, it is invaluable for rest and sleep. Thank you, Jazira. Thanks a lot
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1
December 4, 2024
Lovely capsules(Lighting, fresh air is adjustable ) Orthopedic mattresses and pillows. The prices are too high
Friendly staff. I took it for three hours (not profitable) it is better to take it for 6-12 hours
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November 24, 2024
It is very convenient and comfortable during the transfer. Administrator Jazira, thank you so much for your quick response and response. Everything is clean and pleasant.
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1
September 1, 2024
I really liked the capsule hotel! Everything is clean, cozy and comfortable. The capsules are comfortable, with good ventilation and soft mattresses.The receptionist, Jazira, is very friendly, showed me everything, told me. A great place for a short stop in the city. I recommend it!
See original · Русский
1
February 27, 2024
I was pleasantly pleased with the hotel, it is very conveniently located in the international terminal, friendly girls met, ready to help. Clean rooms, good bed linen, shower, Internet, cafe nearby. The only drawback is that there is no toilet, it is in the terminal. The price is reasonable, the payment system is flexible, hourly. I recommend it, it is convenient for rest with long intervals between transfers
See original · Русский
March 22
The only place where it was possible to accommodate, the staff is polite, everything is clean, there are a few problems with ventilation, but at Astana airport, this is the best thing that happened.
See original · Русский
August 6, 2024
A great hotel, a real find for me, I spent 9 hours waiting in a capsule, clean and comfortable, there is also a shared shower, and of course the friendly administrator Alma, very responsive and attentive, location international airport terminal 1
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1
September 1, 2024
It was the first time I found myself in such a place, it was perfect to relax during a long night transfer. Administrator Jazira helped to sort out all the questions that arose, she is very attentive and friendly. The capsule is quite spacious for an adult, clean, comfortable, and equipped with the necessary devices on the road. There is an exchange office and a cafe nearby. If I have to be at this airport at night again, I will definitely come to the hotel again.
See original · Русский
March 18, 2024
the service is excellent, very polite girls, everything was explained in detail both in advance in WhatsApp and on the spot. The capsule is clean, the mattress is comfortable and the pillow is comfortable. I wouldn't have fallen asleep without earplugs and a mask: the airport sounds don't go away, and the capsule lets in a little light, but on the whole I slept well. The wifi is great. there was not enough thermoregulation, it was sad without an outlet and the TV did not work (not that it was needed, but still). otherwise, thank you very much)
See original · Русский
February 9
Helps out every time :3
I often fly through Astana with long transfers of 6-9 hours each, and this is my salvation.
Special thanks to the Alma x administrator)
See original · Русский
May 10, 2024
Yesterday 09.05 I stayed at a capsule hotel at Astana airport. This is the first time in such a hotel. I would like to thank the administrator of Zamzagul for the prompt settlement, an explanation of how and what to use. The capsule was clean, well ventilated, and the wifi worked perfectly. At first, of course, it was unusual, but then I even liked it. The main advantages, if you are a transit passenger and want to relax, this is what you need. Nearby, quite freely, you can stretch out and sleep. It is worth noting that you leave your suitcase and shoes outside the capsule, but there is a video camera around, everything is very calm. The toilet is on the territory of the airport, but also very close, right in front. The receptionist kindly offered a towel, slippers, a one-time toothbrush with toothpaste, earplugs. Of course, extraneous sounds could be heard in the capsule, but it was quiet enough and I managed to sleep. In general, I was very satisfied. Thank you very much for your hospitality!
See original · Русский
January 7
A comfortable hotel. We flew to St. Petersburg. We ordered 2 capsules. We slept well and went to check in. Very convenient. The admin was constantly in touch. The hotel has a shower.
See original · Русский
September 29, 2024
A very good option if you have a long transfer at the airport. We got into a difficult situation and fortunately found this capsule hotel. I immediately contacted him and wanted to book 3 capsules. At first everything was booked, but we were lucky and after 10 minutes someone canceled the reservation and the capsules were released. We took it for 6 hours and had a great night's sleep and passed the time. The amount of the capsule included a towel, slippers, a toothbrush and the opportunity to take a shower. The capsule itself is cozy, warm and has enough space.
If we visit Astana airport again, we will definitely use this hotel again!👍🏼👍🏼🥰
See original · Русский
December 7, 2024
A great option for relaxing during a long flight connection. Clean, friendly, reasonable price
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1
August 16, 2024
I accidentally stopped after a very long and tedious flight from Washington. Then I flew to Russia, to Omsk. I tried to book a hotel the day before, but check-in to hotels at best from 12.00 or 14.00. Here, check-in immediately and you can take 3.6 or more hours. It is very convenient, and the cost is quite reasonable. The capsule is very spacious, very clean. The sound insulation is not very good, but if you are very tired after long flights, then you do not pay attention to it. Alma, a very pleasant receptionist, familiarized with the rules of use, recommended a shower and a wonderful dining room on the 2nd floor. It is very tasty and very inexpensive. Alma also offered to leave my luggage after check-out, as in all good hotels, while I went to eat. Overall, a very pleasant aftertaste after using the capsule hotel. Yes, the availability of free Internet also pleased me.Many thanks to Alma for her care.
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1
January 2
I recommend this place. It was very interesting to try such a capsule and for good reason. I had to wait 7 hours at night for a transfer . I slept well and had a good night's sleep. Yes, there is no sound insulation, but I slept well. Inside the capsule, I charged all the devices, settled down comfortably and slept the whole time. Clean, pleasant bed linen, calm atmosphere. The receptionist Alma politely showed me everything, told me, and escorted me out. She gave me a shower set, a towel, disposable slippers, a toothbrush and toothpaste. It's really chic. I really enjoyed my vacation.
See original · Русский
January 5
The administrator, Jazira, is a wonderful woman, she explained everything and helped, thank you very much! Capsules are clean and comfortable
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1
February 3, 2024
I stayed for one night, comfortable, very clean, they give out earplugs, towels, hygiene supplies. There is a shower. There is a mirror in the capsule, sockets, you can charge your phone. The interior of a spaceship. The staff is very helpful and attentive. I forgot my headphones - the administrator brought them to the inspection hall and returned them, for which I thank you very much.
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April 23, 2024
Everything is fine! The administrators were happy to help. The capsule is comfortable, clean and cozy! There is a shower, a water dispenser, towels, a toothbrush with toothpaste! In general, I give 5 stars! I recommend it!
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1
January 5
I stayed at this hotel for the first time and was very satisfied. Everything is clean and cozy.
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1
March 16, 2024
It's not the first time I've stayed at this hotel, it's convenient when you need to rest for a short time and continue your journey! You can stay for 3,6,9 hours and so on ... pleasant administrator Jazira) in the capsule and on the territory of the hotel is clean, the administrator will provide everything you need!
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1
February 20, 2024
A wonderful place and solution for transit passengers, I really liked the capsule, everything is clean and comfortable and most importantly saved time, many thanks to Jazira for her service, super!
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May 12, 2024
It's a great place, the staff is very polite. The price is adequate! I wish prosperity to the hotel! I recommend everyone to pass by, so that such a wonderful place does not lose its rating from your reviews!
Thank you for your hospitality!
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November 29, 2024
It's good when you have the opportunity to sleep after a long flight
Warm, clean, good receptionist
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1
December 1, 2024
Very cozy, comfortable, clean. Thank you for the hospitality of the polite Jazira.
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1
February 23, 2024
If you have a transfer for more than three hours, you can stay at a capsule hotel. Inexpensive, clean, there is a shower and soap accessories are provided. I recommend it to everyone
A pleasant woman, Jazira, served at the reception
I'll give you 5 points
Thanks
See original · Русский
May 29, 2024
What I would like to say is that the idea of capsules is very good in itself.especially for those who have had several flights and still have to.
The capsule has:Internet,fan and air conditioning,reading table, fire protection system,sockets,bed linen,personal hygiene products.(towel,slippers,earplugs,dental kit)
I was pleased with the presence of a shower.this is exactly what you need.
Manager Mahabbat showed everything, told everything.a polite, pleasant woman.
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1
May 16, 2024
a convenient option for short-term transit. It's comfortable to sleep, the air is fresh. There is a separate washbasin and a shower stall, a towel is provided. Payment in 3 or 6 or 9 or 12 hours. It's a little expensive for my pocket, but I slept for 3 hours. Two people are not allowed to sleep in the capsule. There are surveillance cameras.
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August 11, 2024
Great hotel. It is very convenient if you need to rest between flights. Everything is clean, friendly administrators. I recommend.
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1
May 31, 2024
We often use the services of this hotel during flights. Very convenient! Everything is new and clean! We were met at the reception by Mahabbat and immediately checked in. She is a very friendly and helpful girl.
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August 19, 2024
it's not a bad option for a start!
the linen is clean, dirty!
pretty comfortable!
👍🏻
manager Jazira, a separate Rahmet, explained everything, showed it !
⭐⭐⭐⭐⭐
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1
May 14, 2024
A very convenient hotel right at the airport, when there are many hours between connecting flights, there is a place to relax. The kapula is clean, there is a shower, they give you a toothbrush, toothpaste and towels. The girl at the reception is very polite and helpful.
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1
July 13, 2024
I had a flight delay of 5 hours, so I was looking for options where I could take a nap. The capsule hotel turned out to be very nice, by the way - it turned out to take a nap for a couple of hours in a clean capsule! Also, manager Jazira was very polite and prompt with everything! Thanks!
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April 30, 2024
Friendly staff. Clean and tidy. Comfortable. What else is needed to rest before the flight? And to eat nearby.
Thank you 👍
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1
March 30, 2024
The capsules have very good audibility, the smells from the cafe make their way. The advantages are very clean linen and a shower, friendly staff. It's better to spend the night here than in a chair in the waiting room
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March 17, 2024
A very cool idea for a long-term docking. Clean bed, friendly Zamzagul receptionist, air conditioning, phone charger and even a shower room!!! Respect to the one who came up with the idea and implemented it.
Of the disadvantages, only the audibility of the neighbor from above...but you can survive this)
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1
May 3, 2024
I stayed overnight. Clean, convenient, pre-contacted via whatsapp. They react very quickly, the answer is almost immediately. There is a shower. Wonderful administrator Mahabbat. Have a nice day!
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1
January 30, 2024
I was in the capsule department for a relatively short time, but I liked it: there is an opportunity to relax between flights, they provided earplugs for free along with slippers, which is also nice. It is possible to adjust the lighting, ventilation, and there is a safe.
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July 30, 2024
Good afternoon, I stayed at your hotel, I liked everything very much, it was very convenient right at the airport.Thank you very much Administrator Zamzagul explained everything
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1
March 8, 2024
A great option for long transfers. The quality of service is excellent, the receptionist Jazira is friendly and responsive. The only negative, it seemed to me, was the weak air conditioning, it was a little hot for me.
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May 13, 2024
The staff is very polite, special thanks Mahhabat explained everything, showed, Very cozy, comfortable, nice snow-white bed linen
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1
March 15, 2024
The capsule is very conveniently located in the International Terminal, met by very humble,polite girls, ready to help. I liked the hotel. Clean rooms, good bed linen, shower, internet, cafe nearby. Only the toilet is located a little further from the terminal. The price is reasonable, the payment system is flexible. It is convenient for passengers to relax in the long intervals between transfers
See original · Қазақша
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