Carskoe zoloto
Address
Lida, Chyrvonaarmiejskaja Street, 63ТЦ Евроопт
Business hours
Open until 9:00 PM
Directions
Magazin Rodny kut
930 m
Information verified by owner
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1 review
December 1, 2022
If it would be possible to put a zero, then it should be done. The level of training, politeness and competence of the staff in the person of Anastasia Evgenievna, who called herself the head of the Kumpyak store, is extremely low. I wanted to hand over old gold jewelry. The head of the store first of all disassembled the products (after taking about an hour), after which she stated that there was no money in the cash register and she could not pay for them. She provided a book of comments and suggestions only on the third request, in every possible way daring and grinning at the same time. When asked to solve such a simple work issue with the management, she replied that she was the management. Naturally, without deciding anything. I made mistakes when calculating the cost of products. I outweighed the products for at least half an hour:then the scales don't work, then there is no charging, then I couldn't set the level. In total, they brought other scales and outweighed them for another half hour. I spent 2 hours in the store and left with damaged products and frayed nerves. For tomorrow, a similar operation was performed in another store for me in 10 minutes with filling out the documents. These are the specialists. There is no desire to deal with this trading network anymore.
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