The service is terrible, the order is delivered for a very long time, sometimes later than the set 60-90 minutes, during this time the order turns into porridge, and they charge 9 rubles for delivery, support works as it wants. They often call back and cancel the order, although they write on the website that they are still working. Sometimes it's easier to take a taxi yourself and pick up an order from an institution, it will be faster and cheaper. If you want to eat, then Carte.by is definitely not your choice!
I used this site for the first time and I don't want to anymore. I placed an order, an SMS came, after which a call and cancellation of the order as the information on this site did not correspond to reality. The administrator called back from the institution itself and said that they had been provided with up-to-date information more than once, but they had not changed it on their website. In the future, I advise you not to contact the institution mediocre and not through the resale site. There is no one to make claims to later. The answer will be anyone but us. The review on their website was also deleted and that's it.
There have never been any problems with the application itself, support is always in touch. Recently, gifts for points were taken from the office, a separate pleasant plus sign, thank you! I hope you won't let me down anymore! The only thing I would like is for "card payment" to have more choice☺
I trusted this delivery for a long time, but after today's unpleasant incident, there are doubts.I made a pre-order (two hours before delivery), and I couldn't understand why they didn't even send me an SMS notification on time, and then the food itself, and when I decided to check with the dispatcher, they wrote to me in messages that I didn't order anything.When I was able to get through, they began to convince me that the courier had arrived, accidentally left, and as a result, the delivery was delayed for an hour!!!
The delivery is disgusting , they say one thing is actually another , as a result, there is a delay of 2 hours from the agreed time . I had to cancel the order
I have never met a worse delivery service, I thought the buy bottom menu, but this is a completely new level, I hope Yandex food will displace you from the market as soon as possible.