We were at Buinov's concert yesterday! Lovely evening! The cuisine is top notch - thanks a lot to the Opera team! Everything is professional, responsive and just fine!)) a cool casino with cool giving machines)
Special thanks to Maestro Zaur and Ruslan - these people are real professionals!
I've been to Minsk more than once, and the Opera is probably the best! We recommend it to everyone - you come like home, only in style)
It's a terrible place, the only good thing is a decent hotel nearby and delicious food in this hotel
Terrible service, we came with friends to celebrate a birthday with a big company, the mood was spoiled, we exchanged chips and went to Shangri-la (I advise everyone, compared to this place heaven and earth)
The staff is rude, there is no service, on the phone they promised to compensate for a decent part of the expense with chips, in the end they said that this was not our problem, they were also rude
When leaving the reception, I asked who I could complain to, they told no one, if you want to bring a complaint book... this is how much you should disrespect your guests
This is the first casino where I won money and I didn't like the word at all.
No one gives a damn about you at the entrance. At this point, you can safely turn around and leave this almshouse. We came from St. Petersburg and were just completely disappointed by this place in Minsk (by the way, the only place that disappointed). There are 3 girls sitting with a ko-ko-ko look (apparently, they determine the amount of money in your account by their appearance). Explain to your staff (there is no other name for them)at the reception, how to talk to the guests! They can't politely, without a word at all, even talk about the rules of visiting. Or write about it on the website, since your staff can't communicate properly.
Find customer-oriented staff, not servants who have strayed from your hands.
It's a disgrace!