Be vigilant - I can calculate and sell ordinary services for several times more expensive. If he didn't use SDEK regularly himself, he wouldn't have paid attention.
I was waiting for a parcel with things from Moscow. As a result: I received a torn box, rewound with ordinary tape, in which 5 things are missing! All items are branded and expensive. We pay money for the delivery of things in integrity and safety, and not for the dishonesty of your employees and negligence, which the management of SDEK encourages and welcomes. I called and texted wherever I could. The reaction of the SDEC is zero.
If you value things, time and money, and most importantly, nerves ... choose another company, fortunately there are still conscientious ones. I used it for the first and last time!
An inconvenient little point in an apartment on the first floor of a high-rise. We still need to find it and then through two doors.. and if the package is voluminous, it is completely inconvenient
You cannot use this company for shipments from Russia to Kazakhstan!
An expensive express air delivery was ordered. The delivery time has passed. The parcel was lost back in Moscow, and no manager can answer where it is. For comparison, I ordered the delivery of Nederland - Kazakhstan from UPS – everything came in 8 days.
Contact their competitors.
Mysteriously, it's a little cheaper to deliver here. You can borrow a cart to roll the boxes to the car. And you will have to roll - there is Parking, but it is forced like two typical city parking lots. The staff is caring if they are not too busy at the time of the visit.
I never thought that Sdec could work so terribly. There has been a parcel from Moscow for more than 20 days, I have a feeling that I sent something from Antarctica.
I will never contact your company again to send things. But your service is working terribly.
Next time I will contact the Pec, they are better.
Both receivers are not adequate, they do not want to talk, they do not explain anything, a client is calling from Russia, they do not even want to talk to him, they are someone's relatives, it is necessary to dismiss them in a place with their boss for negative reasons.
Disgusting service! I sent the package 20 days ago! Tracking on the site does not work, the support service does not respond or says completely different things every time! They are rude, do not provide deadlines, cannot tell the exact location of the cargo, and also violated the mandatory conditions for cargo clearance during shipment! Shame on you! The worst transport company - never use it. I plan to get the delivery to the end, and then go to court.
A convenient point of departure, everything arrives in Kazakhstan quite quickly, there are many points, the prices are quite reasonable, it can compete with the post office.
They served us quickly, talked politely, and provided packaging.
If they don't open the intercom the first time, call again. The package was sent quickly.
Feedback on this particular item. They work very slowly, the navigation is terrible (it's hard to find an office), the entrance is not convenient, the entrance by car is also not convenient
Good afternoon!
It would be great to update the information about the opening hours.
It is written on the maps that on Sun until 18:00, and in fact until 14:00...
To pick up one order, I had to drive 4 times, because not all the places were delivered at once, and the notification came that the order was ready for delivery...