A good pick-up point.It's a pity that there are fewer and fewer of them in the city. They're closing.But they could be promising. In Russia, SDEK has offices on every corner.And the prices are reasonable.It is necessary to develop it in Tashkent.We must try hard.Have a nice day to you guys.
The best service in the city! The staff are great professionals! They explain it calmly and easily. They work quickly and accurately. Thanks a lot to the guys!!!
They could not deliver the DVR from Moscow, referring to the fact that mirrors cannot be imported. And they did not even provide a resolution with a list of goods prohibited from importation into the Republic of Uzbekistan. What is your company for, then, in order to send the papers, they can also be sent by mail cheaper.
I sent express delivery to Belarus, the stated delivery time was 5-7 working days. As a result, it took 28 days. I contacted support, issued a refund, and was told to come to the branch from which I sent the parcel for money. On the spot, the operator guy contacted his supervisor and refused to make a refund, told him to go to the central office. I contacted support, they replied that the refund should be issued on the spot and there is no need to go anywhere. As a result, I called the "head" of Yakovenko Vlad, who at first claimed that all refunds were only at the central office, then, when he realized that support had already replied that they were obliged to make a refund, he began to talk about the fact that there was no money in the cash register. And that they are a "franchise" and are not guilty of anything at all. As a result, after spending 2 hours, I managed to contact the real head Timur, who, after listening to the story, quickly resolved the issue himself and issued a refund.
As a result, the parcel was not delivered on time, and in order to return the money, I had to spend 2 hours in their office thanks to the "effective manager" Vlad. While such personnel are working there, I do not advise anyone to contact this branch of SDEK.
I use the services of SDEC. Several times already. In principle, everything is fine, except for the deadlines. Recently I wanted to send a parcel to Almaty. We had to wait a week for the cargo to be formed, and then 8 working days for delivery. In short, 15 days running around. I was not satisfied with this and I resolved the issue through friends.
Fast delivery and prices are quite reasonable, but often there is no normal packaging at the points. There is always a problem with boxes of different sizes.
I sent a package from Yoshkar-Ola to Kirov. Five hours maximum by car. Ten days have passed, the package has still not been delivered. They took her along the route Yoshkar-Ola-Moscow-Kazan-Perm-Kirov. I wonder why not through Vladivostok? At the same time, the operator claims that it was I who chose the route when handing over the parcel. I'd rather send it by Russian Post next time, not by this lame company.
Sdek has become a very expensive company. previously, I often used and advised others, now I won't do it any time, a package weighing 2.5 kg costs 600 rubles, the distance between the points is 180 km and I've been waiting for a week, faster on foot
the parcel from Moscow to Kaliningrad was lost at all, the managers do not own the situation, I did not receive a clear answer to any of my questions, they did not even call back the delivery time was 16.10.23, and today it is already 29 and when it will be delivered is unknown, disgusting service
A strange courier service. We ordered the delivery of cargo from Yekaterinburg to Syktyvkar, as a result, the cargo passed through Moscow🤦 this is just the top of logistics🤣👍
The shortest way is directly from Yekaterinburg to Syktyvkar.
The sdek company sent the goods from Moscow to Cherepovets to travel around Russia, as a result, the goods have been on the way for 4 days and it is not known when they will arrive at their destination. The goods were urgent! Framed in full, disruption of the competition.
Disgusting! The most lame delivery service, is there a parcel from St. Petersburg to Moscow for 23 days??? What did I pay for!? I will never use SDEK again and I do not advise anyone!!! Expensive and long!!!
A very small compartment, one might even say a cramped one. The employee is a very pleasant young man, politely answered all questions regarding my departure. I thought it would be more expensive, but everything is acceptable. By the way, there are no usual SDEK boxes and cardboard envelopes, only polythylene envelopes with a recognizable logo.
In general, it's fine... There are of course nuances, but without them probably in any work in any way....
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Level 8 Local Expert
December 12, 2023
There are inconsistencies everywhere. Excellent staff. High-quality, careful delivery. We brought the S-300 from Riga. Not a single scratch. I recommend it!!!
I sent the parcel on February 11 to Russia, my parcel is still walking around the expanses of the former USSR! The delay is almost 2 weeks! I wonder if there is compensation for the delay, because we pay a lot of money for delivery on time?!?!
Everything is fine, I sent the documents, the letter arrived very quickly, the employee is polite and attentive, the prices could certainly be cheaper, I'm not sending the piano
Disgusting. Delivery from Moscow to Tula. The delivery date is 08/31/2023. Today is 04.09.2023 and they can't tell when they will be delivered. They haven't sent it yet.
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М. О.
Level 7 Local Expert
May 7, 2023
Very pleasant staff: they explained everything in detail, helped to arrange the most suitable shipping option. We were satisfied :)