I made an order in the online store through this office. The office does not know how to look at the index and send it to the wrong address, then they try to send it to the wrong address for a week, and only after 6 days they realize that the address is not correct. And at the end:
April 15, 2022 03:06 Moscow Returned to the transit warehouse
Today 10:57 Moscow is not awarded
Today is April 17, the delivery was canceled,4 without even trying to hand it over, and in the letter they write that they tried to hand it over, but it did not work.
"According to your order from the city of St. Petersburg, from *** to the city of Moscow, for Eduard I
, according to invoice no. **, there was an attempt to deliver on 04/17/12 10:57. Unfortunately, we were unable to deliver the shipment
."
I do not recommend using this office at all.
The employee, who introduced himself as Dmitry (there was no badge), refused to accept the parcel, arguing that "according to the contract" you only need to contact the branch on Sokol. They told me on the Falcon that he had no right not to accept. That's how lazy employees, hiding behind our ignorance, shirk their duties.