They don't know how to work, they brought my mother to high blood pressure. The parcel to Georgia is still in Almaty, although it was sent for two months and two more weeks. Now the phone is not answering either. The boy responds brazenly.
The pick-up point according to the schedule indicated on the website should be open until 20.00. I spent 1 hour on the road and it turned out that it was closed. There is a phone number on the door, which Tolendi Galymzhan, the manager of the client department, answers and says that the point is closed because the employee on the issue is feeling unwell and has left. How professional and acceptable is this attitude towards customers?
PS: there is a gift in the parcel and it arrived 5 days later than the estimated time and was late accordingly. Be careful!
The service is disgusting, the parcel was delayed from Almaty to Astana for 8 days, although they paid for the express service to the door, the entrance to the office is overgrown with caragach, it is not possible to enter