There was no message about the delivery of the goods. I tracked it myself on the website. I took the package. Friendly staff. However, it was scary to enter the pick-up point itself: it was very dirty outside and inside (dirty window sills, cobwebs in the corners). Yes, the house is being renovated, but you can wash the glazing of windows at least once every 2-3 weeks so that customers are not afraid to go to the pick-up point.
The employees work terribly, arrogantly and rudely. It feels like I didn't come to the post office, but to the investigative committee. The attitude towards regular customers is not respectful. The request to the leaders is to have a conversation. Is your goal really to lose regulars and get negative feedback?
A barely moving employee with a displeased expression. Visitors pack the goods themselves, go to put them on the scales themselves. The queue is barely moving. I would like to receive comments from the head office about the disgusting service in Minsk. It seems like this is not a self-service point
If by car and in winter, it is incredibly difficult to get through the narrow streets. If on foot or by public transport - right next to the bus stop. The boys on the issue are polite and pleasant. It's all good. Next to the door to the cafe. Smells!!! Therefore, after receiving the goods, you can have a delicious snack)
The message on Viber about the delivery does not mention a word that in order to pick up a parcel, you need a passport. Yes, if you click on the link, then there is a mention, but is it really difficult to put information about the passport in the body of the message! And even before the message arrived, I was informed about the arrival of the parcel by a phone call with an offer to deliver from 12 to 13:00 (people work at this time, actually) or choose a delivery point. I had to choose a well-known but not the most convenient PVZ - you can't look at the map while talking on a smartphone.
Thank you for the fast and professional service. The staff is friendly and courteous. They are able to solve problems of different levels of complexity.
I sent the cargo, they said it would arrive within 6-8 working days, today is the 11th working day, the cargo has not been delivered yet, I have never seen a more terrible service! I do not recommend it to anyone!
I will no longer contact the office at Partizansky 5. The employee refused to accept my letter for sending. Initially, arguing that the letter might contain "prohibited substances", she wanted to open my envelope. Further, after gutting it and finding a "forbidden" cytosine, she said that "this" was not subject to shipment.
Dear SDEK management, what threat do cytochetes pose to you? Since when did they start referring to a prohibited product? And why open the envelopes, you still check the sender's passport when sending the letter. You will have to send the letter by Belmail. Employees there do not suffer from excessive curiosity.
I've been using it for four years
, everything is fine!! the employees are polite, there have never been any problems with receiving or issuing at
all, a poor arrangement
of good luck in work
I picked up the parcel 2 times.Everything was quickly processed and given away.There were no problems, there were no big queues for 2 people, maybe I was just lucky.)There is a small Parking lot, but you need to drive in from the yard.If by transport, then the bus stop is very close.
Every time, employees with unhappy faces. There are some joints all the time. The expectation is huge. They see the queue, but the second employee does not come out, despite the sign "wait 2 minutes". 2 minutes is 30 minutes.
Всем привет.Часто заказываю с соседней России и качеством и сервис данной компании неизменно падает приходит смс о том что товар на складе и готов к выдаче приезжаешь а его нет и только будет через два дня. И так уже два раза подряд так я звоню им туда что бы узнать правду. )))))
Very slow work! queue of 2, and had to wait 30 minutes! Disgusting!
Why is there one person at the acceptance and at the issue? Why can't your parents face in "business mena" conclude a contract with you? Insist on it! Don't change, people will leave! I will no longer use the services!
Хорошо расположен, не далеко от транспорта. Быстро принимают и выдают посылки. Очереди практически нет. Правда, тарифы для пересылки, высоковаты. А так , очень удобный сервис.
Когда я прихожу , очередей нет , все очень быстро забираю и ухожу . Но очень часто я попадала на все время недовольную девушку 🙈смотря на нее, уже ничего не хотелось 🫣
Хорошо расположен пунк парковка не с проспекта, а со двора сзади этого здания.Персонал вежливый. Распоковали по моей просьбе посылку, убедились , что товар целый и запаковали.
Довольно удобный пункт выдачи. Сколько раз приезжал за посылками, всегда были свободные места на парковке и отсутствовали очереди. Да и оформление документов занимает буквально пару минут.
Отсутствие возможности получить заказ, когда нет электричества это просто смех. Что может быть проще, чем свериться с паспортом, подойти к стеллажу с посылками, найти нужную и ещё раз проверить данные получателя и отдать посылку ? В случае с отправкой , конечно, в этой ситуации ничего не поделаешь.