They give incorrect information on paperwork, they are rude.
On 12/28.23, I filled out the termination of the apartment lease agreement. They said that it would be signed within two days and would be notified by phone to pick up the document. As a result, no one reported. I called repeatedly-03.01.24, they said that I was not signed.04.01.24-arrived: it turns out that the document was signed on 29.01.23.and both copies (including mine) were given to the landlord.
No one apologized. Negligence, failure to perform their duties on the person.
I will write a complaint on the spot.