The owners did not refund the money for the fact that the room was not habitable. A terrible bathroom in which it was as cold as the street. The room was cold too. The total standing was below average

Александра Курьянова

Level 12 Local Expert

Of the 3 nights we spent there, 1 and then, without sleep. Neither the booking nor the hotel itself returned the money for the remaining 2 days, but we spent 23,000 for 3 nights It was not clear from the photos that the door was an ordinary balcony one. The windows and the glass door open directly into the courtyard. From the street, you can see everything that happens in the room. Curtains don't help fix this. It's December, it's not so cold outside, but it was very cold in the room. We went out for a walk in the evening in the city, it was warmer there than in the room. We contacted the reception, turned on the batteries for a while, but at night they turned icy again. There is a kettle, tea and 2 small coffees in the room, but there are no mugs, so you will have to drink tea from glass glasses. The bathroom is worth a lot of attention — it's icy. Only with the help of the guy at the reception could they barely close the windows there. Only cold water flows in the sinks (but there are 2 sinks..). The shower and toilet were not very clean. The worst thing is the cold. To go to the toilet, you need to wear sneakers, because otherwise you can't go into the bathroom. You won't take a shower either, because you'll have to get out of it into an icy room.

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Polina Bonda

Level 2 Local Expert

The horror!!!!!!!!!!! The hotel has no heating, the floor is falling through, the room is not safe, the bath is like in the USSR ..... It's cold in the room, you live like in a cardboard box. I can hear everything

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