A great hotel for your money. The food is delicious in the restaurant. Friendly, polite and professional staff (which you don't often find in towns like Uralsk)). But there is one THING! Don't settle on the ground floor. The floors and ceilings are wooden, and any footsteps from above can be heard as if they were nearby. Everything is fine on the second floor. They say that there is a new building, but it only has studios (prices start from about 50,000 TENGE without breakfast, which seems like a lot for Uralsk). But in general, it's a place that you really want to return to.
The hotel is one of the best in Uralsk. Spacious modern rooms, clean linen. A toothbrush, slippers, etc. are provided on request. The room has a kettle, tea, coffee, refrigerator. Of the disadvantages, only audibility.
The staff at the reception is very polite. In particular, I would like to mention Milan, who is very patient, kind, sincere, told everything in detail, answered all questions, including even before checking in via WhatsApp.
Polite staff, very cozy room, delicious food, prices of course for rooms are not affordable for everyone. I would like a little affordable prices so that many would visit cozy rooms.At least the citizens of Kazakhstan had some discounts.and so have a nice life for everyone.
The most decent hotel in Uralsk, in which I had to stay.
I was pleasantly surprised by the gym.
From the comments: excellent sound from the neighboring rooms and the corridor, as well as the assortment for breakfast
A very nice hotel.
Clean, polite staff, delicious breakfasts. Excellent Wi-Fi. Most taxi drivers know the location.
It is very convenient on business trips!
I have stayed at this hotel more than once, the hotel looks cheap, but the prices are cosmic for this level of the city, the noise level is strong, everything is audible, the cafe is open until 21:00, it seems that the prices there are also cosmic, slippers and personal hygiene products must be begged and not by default as in other hotels, I do not recommend for a personal vacation!
I had to stay because there was no place in the best hotels!
Everything is at the highest level: the rooms are well furnished and shine with cleanliness, the polite staff, the breakfast struck with a variety and abundance of dishes.
A very excellent hotel at a decent price. The location is not bad, calm. The cafe is cozy, the breakfasts are very good, satisfying, fast and delicious. The reception staff is very polite and helpful. It is clean and cozy, there is wifi.
The hotel is more like a sanatorium, for breakfast you need to walk across the street from building to building, but at the same time the presence of tall trees reduces the noise from the city. Upon check-in, they said that breakfast was included in the room rate, at breakfast it turned out that an additional breakfast was required. Breakfast is a buffet, the staff consists of 1 person, if the guests came for breakfast in a group, then the next guest is waiting for the food distribution to be replenished. Upon arrival, one of the colleagues had only emergency lighting, they did not decide to fix this problem without the presence of a volunteer, they had to wait and be present. When leaving, they made accounting documents for a long time. Maybe you'll have better luck. There is a guarded parking lot. Rooms for 4/5.
A good hotel. I was on a business trip to Uralsk, I used the services of this hotel.
Of the advantages: -good and varied breakfasts;
- very polite staff;
-cleanliness, daily cleaning, change of linen and soap accessories;
-working air conditioning, TV;
-comfortable bed;
-water in the shower with normal pressure and normal temperature.
Of the cons: -very high audibility!
The hotel is located in the city center. Convenient location for business travelers. The rooms are simple without frills. The keys are ordinary. Very clean. The room has a TV panel, an empty mini-bar, clean linen. Wi-Fi is available. There is a kettle in the room, water must be purchased separately. The restaurant is cozy. The kitchen is average. The staff is kind of insecure. Be prepared for the fact that the POS terminal at the reception and in the restaurant may not work, and you will be asked to transfer to Kaspi.kz A significant disadvantage of the hotel is noise insulation or its apparent absence. You can hear everything that happens in the hallway and in the room through the wall. The place is decent. You can get some sleep
You know, I was pleasantly surprised after my last visit to this hotel. Everything is clean, tidy, and smells of fresh renovation. The bed linen is perfectly white.
I liked everything!
I put a solid 4, and this is my honest assessment.
It is located in the very center, which was very convenient for me. The room is very clean and quite spacious. I was pleased with the large selection of TV channels. The breakfast is modest, but in my opinion very tasty. Its own free private parking. I noticed a minus for myself - only one small pillow.
Very polite staff, a cozy room, breakfast and the restaurant at the hotel itself are wonderful, the room was cleaned, I am very glad that I visited this particular hotel.
I was on a business trip for 3 weeks.
The staff is responsive, cleaned often and well. however, there is not much noise insulation in the first building, so I advise you to ask to move to the second floor or another building.
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Мария
Level 8 Local Expert
August 26, 2024
Average. I took a standard room, breakfast is not included, for a fee. The standard one for August 2024 costs 35,300 tenge, plus 5,000 breakfast. Strong audibility. Hair dryer, pasta, slippers all need to go, beg, but I want to come and have everything in the room at once. Next to the room, a rodent repeller is turned on in the outlet, which means they are there. There are apartments nearby, twice as cheap, more convenient and larger, but they were occupied. I will choose this place only as a last resort next time.
Everything is at the highest level. Polite staff, clean rooms, interior, security, and other amenities...But! The restaurant is now open only in the morning (I hope they will return the previous schedule) and in the shower stall as a corner shelf (rusting) does not fit into all this pleasant. But these are small things. The highest ball! Well done!!!
The hotel is passable, the breakfast is good, the wifi is perfect, the room is cleaned every day. Clean and cozy
The staff is helpful. The location will do, everything you need is nearby.
Otlrchevc is a comfortable hotel , close to good cafes. Clean, nice, we didn't have time to go to breakfast, because I wanted to sleep from the road. I could hear snoring from the next room by the way 🤣
A good hotel. Good furniture, plumbing, comfortable shower room. There is a kettle and a refrigerator in the room.
There is a gym on site, which is quite decent for a hotel
One of the great options for travelers in Uralsk. And there are not many of them there. Good breakfasts, clean rooms. The rooms in the main building have become cozy and fresh after renovation. And so I mostly choose apartments.
A wonderful hotel. We stayed in a suite in building 2 from 07/28/22 to 08/22/2022. I liked everything very much. Comfortable rooms, decent breakfasts, and most importantly, silence, so necessary for relaxation. The work of the staff deserves special praise. Everything is clear, respectful and responsible. Secure parking on site. The hotel is conveniently located in the city center. A hairdryer, iron and ironing board were provided upon request. Thank you very much for the service. We will definitely come again.
Comfortable rooms. Comfortable bed; spacious bathroom. Clean, cozy. I was a little disappointed by the lack of a hair dryer in the room, but a hairdryer was provided upon request
Nice clean rooms, polite staff. Free laundry and ironing of things - this was the first time I met in hotels. TV, Wi-Fi - everything is great. Among the disadvantages are quite modest breakfasts, I would like something more interesting than just porridge and eggs.
Good rooms, a single-storey hotel. The breakfasts are generally not bad, but I would like a wider selection. There are no problems with room cleaning, the wireless Internet works perfectly!
A good hotel. The room is cleaned daily, shower gel, shampoo, hand soap, toothpaste and brush are replenished daily. The towel for hands, feet and body is changed daily. Free laundry is also included. Water with or without gas, 2 bags of black and green tea, 2 instant coffees, 2 small strawberry jams and 2 small packages of cream for coffee only upon check-in.
Hair dryer and iron on request. If the room has breakfast, you go to the restaurant at the hotel there is food to choose from...
Probably the best hotel in Uralsk.
Among the advantages - A good repair in the room, new furniture, Parking for cars
Among the disadvantages are sound insulation (you can hear everything that happens on the floor above), Windows facing the courtyard to the windows of another room (in the evening only close the windows), breakfasts do not correspond to the cost (the choice of food is meager)
Rooms, service, etc. - everything is on top, but for some reason when booking it showed that breakfast was included, but upon check-in it turned out that it was not ... and the restaurant was closed for repairs (but not a word about it in the booking)
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Р
Роман Францев
Level 15 Local Expert
May 14, 2023
A great hotel. In terms of price-quality ratio, they deserve a solid five. Clean, good repair, high-quality bed, convenient location. From the wishes, add variety to the breakfast. Thanks to the staff and owners! And I also found out that chagall is a seagull :).
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Ilookgood
Level 11 Local Expert
January 16, 2024
A good guest. the complex. Everything you need is there, guarded territory, air-conditioned rooms. The city center is within walking distance. Polite staff and very quiet.
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478416 Байромова
Level 5 Local Expert
December 7, 2024
The rooms are spacious, comfortable, and modern. The rooms are clean. Great location
Spacious and clean room, an absolute match with the photo, in the room there is a kettle, tea set, slippers, shower accessories and disposable toothbrushes. On request, a hairdryer and an iron are free of charge. Friendly and helpful staff on site! Its own closed territory with Parking and security in the city center. For a small price, breakfast in a cozy restaurant.
The hotel as a whole is not bad, good rooms with fresh renovation, hearty breakfasts.
But service is not the strong point of this hotel, with a fairly high cost of living!
Bottled water is available in the room only upon check-in, it is not updated after. Tea and coffee bags are available in the rooms, but there are no tea cups!
If a guest comes to you, he must present documents, make an appointment and a copy will be taken from his document, and if he does not have documents with him, he will stupidly not be allowed in.
The gym is closed at 20.15, although the opening hours are indicated until 22.00
The security is rude and not very smart, the girls at the reception are nice and polite, but they have to adhere to the stupid rules of the hotel.
A wonderful hotel. We always stay only in it. Convenient location, cleanliness, convenience, delicious breakfasts, dinners in the restaurant, attentive staff. Prosperity and good luck to you!)
In general, a good room, clean, cozy, but I lower the star for not having a hair dryer in the room, I called the reception, they brought me a small broken hair dryer, all plywood… this is terrible
The room was dirty and cold, the staff was unfriendly. As for the breakfast and service, they were terrible. This is probably the most terrible hotel in Uralsk.
The rooms are large (in a five-storey building), the rooms have their own kitchen cleaned every day, the breakfast is quite hearty, the location is in the city center.
The only disadvantage is that drinking water is not provided in the room.