Chaika Resort
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12 reviews
June 29
Two stars only for the beautiful territory.
For recreation, I do not recommend renting houses through the administration/website,
Since the administration simply does not understand what basic service, customer orientation and cleanliness are.
I have heard good reviews when renting from the owners of the houses directly, perhaps this would be a better impression, but for now even two buildings are a stretch.
The territory is beautiful even despite the construction site.
And social coffee (breeze) requires a separate review. I strongly advise you not to go there for breakfast or dinner.
See original · Русский
July 30
I want to express my extreme dissatisfaction.
Yesterday (29.07.) We stopped at the hotel. The room costs 10925 SOM per day.
The first thing that caught our eye was the mess in the room, although we were assured that the cleaning was done (I will attach photos). We called the maid and went to the beach. Two hours later, the room was still dirty!
There was no air freshener, no towels, no toilet paper, not even the usual soap was brought.
As a result, the cleaning was done, but it was of no use, only the balcony was removed and the floors were washed again. And the dust? And the bathroom?
No one bothered to remove the strange blanket with stains and clean the carpet too. Why should I walk in someone else's hair?
Later it turned out that our shower stall was leaking and the toilet was not being filled, the TV was not working and there was not even a remote control from it. Specialists can make repairs only in our presence. Again, the question is: why should I sit and waste my time when you had to do all this before the guests checked in.
The next incomprehensible moment: we bought breakfast (it is very strange that for such money they are not included in the price), however, I fell ill and lay in the room in the morning, according to my ticket they did not let us take breakfast to the room. What difference does it make where I'll eat it if it's paid for?
Today I asked for an iron, to which they told me at the reception that it should be in my room anyway, the maids just didn't keep up. What does it matter to me who didn't keep up? What else should be in my room that I do not know? And look at the iron yourself (there is a photo), this is so that I burn my things with such a surface, apparently?!
I was going to a "cool" hotel, but in fact it turned out that there are not even any basic concepts of service and cleanliness here.
The price of this number is 3-4 thousand SOM at most.
But not 11.
My vacation is ruined. Thank you.
Two stars only for the beautiful territory, a cool beach and for the manager Bekzat, who tried to find the best option for us, but no miracle happened.
The response from the OFFICIAL mail is no less beautiful (there is a photo).
A 13-year-old teenager wrote this. It's a disgrace.
See original · Русский
August 21
One star for the beauty of the territory. But that's it. Dear ladies, be careful, because if you did not take with you a separate suitcase with shampoos and minimal care cosmetics, then after swimming in the lake, room 9k is ready to offer you only hand soap. In general, a room for this amount does not represent anything, 6x6 meters at most for two.) And also, if you are afraid of insects, then your goal is to die in the stuffiness, because there is no window with a grid in the room that can be opened. Oh, yes, there is no window at all, there is only a balcony through which a huge spider climbed up to us. And if you're counting on an air conditioner, then don't, it's not there. Yes, even the hood in the shower / toilet does not work. White walls are very beautiful, but they will be smeared with dead mosquitoes, and yes there are a lot of them in the evening, be prepared for this. And if you are not satisfied with something upon arrival, then do not write to support and do not call the number that you were given for communication, they did not answer us personally for a day, it is better to go to registration right away, there is at least some staff there. And you will always hear a loud beeping, this is the sound of a mini car that backs up.) I can attribute all this horror to the fact that tourism is not developed here. But if you value your comfort more than your external beauty, do not visit this place at all.
See original · Русский