The Chaplin Cinema Theater is of disgusting quality, especially in the 1st hall. They gave me the money for the tickets. I went a month later and got into the 1st gym again. Nothing has changed. Dark quality. I also asked at the ticket counter when I had already bought a ticket. The last time was of poor quality. Will it be better now?- The answer is, let me refund your money or change it to another gym. So don't be fooled.
Upset the children. It's better to go to the Cinema in megu or to the cinema on Pravda. Or in the Moscow shopping center.
AND IN CHAPLIN ADK, NOTHING HAS CHANGED FOR AT LEAST 2 MONTHS.
It's a terrible movie theater. We came to the cinema, there is no one near the halls, no one checks the tickets. Everyone was sitting outside the hall until the session started. They shouted, no one needs anything from the administration.... They all went in themselves.... The image on the screen is dark and there is no sharpness. My eyes hurt after the session. It's not worth spending 6,000 for three people.
In halls 1 and 3, the screens are very dark and the speakers are on the sides, it's impossible to watch movies, and I'm generally silent about the temperature in the halls, today it was +35 degrees outside and +29 degrees in the hall, so the warm mode is on, not cooling, I could barely stand it to the end. I don't recommend the cinema.
06.06.2025 we came with the children to the movie, the session is at 17.00. There was no ventilation in the hall, it was very stuffy!!!! He asked one of the employees to fix it, said he would inform the administration, BUT NOTHING WAS FIXED!!!! THERE WAS NO VENTILATION UNTIL THE END OF THE CESSNA AT 18.50. WE WILL NOT COME HERE AGAIN
It's a good movie theater. We often visit it with our family, if the whole family could get a free visit to all the new movies, we wouldn't leave this cinema at all!!!
My daughter loves the children's cinema here very much. Every visit to Almaty is not complete without visiting it. There is a slide on which children can ride when they are tired of sitting, the seats are the first row as a bed, then the ottomans (last time changed to more comfortable ones), the last two rows are ordinary armchairs. When we arrive in Almaty, we will definitely come again.
The screen quality is just disgusting. Ventilation/air conditioning is not working at all. The children in the audience were suffering and crying while watching. When asked why it was so stuffy and hot, they replied that they didn't know, everything was working.
I don't recommend it.
The best shopping mall in the city of Alma-Ata. There are a lot of good foreign goods that can be purchased at low prices, you can walk around, choose. Find something you need for yourself. There are a lot of products. Which is useful in the household and on a daily basis.
We sometimes go to this cinema, the halls are normal, the picture is good, we like this cinema. The seats are normal, comfortable, well, not a VIP lounge, of course, but everything is fine.
In 2021, I visited the Chaplin ADK cinema for the first time, and watched the movie "Spider-Man: No Way Home". I liked the movie very much, I rated it 10/10 points, but of course I liked the cinema itself too.
A good modern cinema! Always clean and friendly! Sometimes it's cool in the gym, but when it's hot outside, it's even for the best. Movies are broadcast with high quality!
I have not seen worse service in cinemas yet, only the schedule on the website is relevant, everything on the menu is either no longer there, or more expensive, there is zero control in the hall during the session, children ran and yelled at the whole hall, I advise everyone to avoid this place
We were yesterday, May 25, 2024, at the session at 17.00 "Furios. The Chronicles of Mad Max". The screen in Hall 1 is just disgusting. There are some vertical and horizontal stripes. The image quality leaves much to be desired. There are no complaints about the sound, chairs and employees. The sound is good, the chairs are comfortable, the staff is polite. But the image.... We are not only listening, but also going to watch a movie.
We used to visit this cinema often, now we will look for an alternative
We were at Chaplin Adc in Hall 1 watching deadpool at 23:40.
The quality seemed to be pirated, plus there were screeds on the screen. The quality is terrible, the sound worked on one right side. Not another foot. The impression of the film is ruined. I ADVISE YOU TO CHOOSE ANOTHER CINEMA
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Георгий Алексеев
Level 5 Local Expert
July 4, 2024
The cinema is nice, neat and clean, but the image quality is low. To watch something spectacular with a lot of effects, it's better to look for something else
The last row is very bad and uncomfortable. The seats do not recline, the distance in front of the lower row is very small. It seems that the rest of the rows look comfortable and there are more places
The little chairs in the halls are uncomfortable, and the children get the same price as the adults, who do not have a children's tariff. But it shows a lot of cinema. I just liked the place.
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Ольга В.
Level 6 Local Expert
August 9, 2023
We went to the Barbie movie
1) Bought tickets online. We came to the cinema 15 minutes before the start, stood in line (not a small one) for popcorn and went to the cinema. At the entrance, we are told that tickets must be printed at the ticket office. Let's go stand in line again to print the tickets...
What is the point of buying tickets online if you have to go to the ticket office anyway and print them out? After all, their advantage is that you immediately go to the cinema, bypassing the queue at the box office. And you don't waste paper on printing tickets (doing it eco-friendly). This is the first time I've seen this.
2) We took popcorn with caramel, but half of the pancakes were salty, and half were caramel. A very strange author's taste, however. The hot dog was cooked for 15 minutes, instead of the stated 10, so at the beginning of the film I had to go pick it up.
3) We took the last row - the seats there are uncomfortable. The backs of the chairs are against the wall at an angle of 90 degrees, which eliminates the possibility of leaning back a little. There is little legroom. It was uncomfortable to sit
4) There were subtitles at the bottom of the film. They were half cut off. Why crop the picture from below?
5) During the film, someone was vaping in the hall or an electronic cigarette (presumably), because a characteristic smoke was visible in the hall. They don't keep order in the hall, it turns out
6) We were told that the rating of the film is 18+ and asked my husband if I am 18. At the same time, there were children in the hall. That's weird, okay.
I don't plan to visit this cinema anymore.
The horror is simple, the guard is rude, the banners do not correspond to the reviews written 12+ but in fact 18+ tickets were not returned and were not allowed in
A large cinema in a huge shopping center. The price tag is normal, the cinema's large food court. The halls are of medium size with very comfortable reclining chairs.
I went to Chaplin for many years in a row, I like it. Clean rooms, leisure when you are on vacation or when all the work has been successfully completed, you can go to distract yourself with thoughts
I was there at the cinema. Terribly uncomfortable chairs. When they were with children, they fell into a chair. It seemed that the cinema was somehow dead.
Small halls and a lot of people on weekends, although I was on a weekday, everything seemed very cozy and at the box office without problems, I bought movie tickets through a ticket, I flew away at all, I printed it out through the terminal and did not even stand at the box office