Chaplin Cinemas
160 reviews
December 18, 2022
Worse experience
Tickets were returned and needed to stay in the line
Missed first 10 min. The movie supposed to be in English is now in Russian
1
July 12
I really love the Mega on Rozybakiev and the cinema in it. There used to be consistency, everything was fine. And now... those personnel who are standing at the checkout apparently do not know what they are selling and do not know in which hall what kind of session and movie they are showing. Today I was in hall 4 and according to the ticket that I bought, another movie was indicated, and according to the actual one, they showed me a completely different movie. A nightmare 👎🏻 I would put a score of 1 out of 10
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1
August 11
One of the most modern and equipped cinemas in the city. There are many comfortable cinemas . It looks like a spaceship. The sound of the image is all on top
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November 6
Not long ago, I went to the cinema with my children. I liked everything! BUT IT'S A PITY THAT CHILDREN ARE NOT ALLOWED TO GO TO THE CINEMA TO WATCH INTERESTING FILMS. CHILDREN ARE NOT ALLOWED TO WATCH MANY FILMS. AND THEY ARE ALREADY TEENAGERS. 11 YEARS OLD AND 13 YEARS OLD.
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May 12
Yesterday we were at the cinema at the 21:35 session. The most beloved cinema, many halls.
But it is clear that lately the cinema manager has not been watching the staff and comfort at all, the men's toilet stinks like at the train station, there are huge queues in the store, the ticket offices work through one with a large flow of people.
And in general, everything in the store is sloppy, some kind of chaos and disorder
I ask you to take measures, there is a residue left, I will go to other places in the near future.
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1
October 6
I haven't been to a cinema in a hundred years, Chaplin is in Moscow - like an expensive hotel, the interior is cool and stylish, the hall is cozy, the chairs are comfortable. I recommend
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April 15
We were at the Chaplin cinema. Everything is fine, but there is one very important disadvantage - a very loud sound. It's uncomfortable to watch the movie because you have to strain yourself because of the very loud acoustics. Firstly, it is annoying, and secondly, it distracts from watching the movie. Please adjust the sound level for the administration of the cinema. Make it adequate so as not to go deaf, so that you can enjoy watching 100 percent.
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April 4
We go to the cinema for morning sessions. The halls are almost empty, and accordingly no one interferes, no one chews, does not talk on the phone, and it is clean and fresh.
The plex itself is simply excellent, the choice of halls is from small to large, courteous service, good condition of everything. Maybe only the bar is expensive
For parents with young children, a children's room is very convenient, spacious, with a slide, reclining seats, not so powerful sound and other visitors who understand you
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July 24
One of the best cinemas in Almaty. Comfortable chairs, excellent picture and sound. VIP seats are especially good
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May 24
This is the top-of-the-line cinema with classrooms, armchairs and new premieres. A huge selection of food to watch and an awesome atmosphere. You will definitely not regret coming here👍
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September 9
an ordinary normal cinema, the chairs could be a little more comfortable. in general, it's fine. the screen and sound are good
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August 27
We often go to this cinema from Karaganda. I like everything: the halls, the acoustics, the quality of the screens, the cleanliness.
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July 28
3 months ago, I visited this Chaplin MEGA Alma-Ata cinema for the first time, watched the film "The Fall of the Empire", I really liked the film. But I also liked the cinema itself.
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January 29
A wonderful cinema. Not cheap, but the best movie drinks and snacks store, lots of halls, very comfortable seats. There are VIP rooms, they have a separate entrance for sofas and armchairs like Emirates. I am happy to go with my wife and children.
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1
November 12
We were in a large hall, the screen is huge, 7 rows at the usual price, it is not possible to look from the 7th row even at a huge screen, I almost squinted.You only need to take tickets to a small hall with a small screen.
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June 5
A great movie theater. If more movies had been running for longer than a couple of weeks, it would have been awesome.
And sometimes you get ready to watch something a second time, but it's already not at the box office.
There is a small request. Please make it so that you can contact the cinema for information, otherwise now you need to stomp your feet to the cinema to find out something.
Thank you.
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2
December 20, 2023
A large multiplex center, with poor organization of staff work. The island in front of the cinema is almost always closed. A huge cash register area combined with a store is just a terrible idea. There are expensive and harmful products in the huge hall of the store . And the constant queues at the ticket office do not allow people who want to buy a ticket to be served quickly. Dirty toilets. For relatively expensive tickets, this is not clear. The only thing that pleases is the children 's room . A good idea for young families.
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August 12
An excellent cinema room with maximum comfort. We were a family - we liked everything very much. Very clean, comfortable, excellent acoustics. You can order sweets and sit comfortably.
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October 3
It's an awfully loud sound!! Not a single employee responded to requests to turn down the volume.
Big security issues, since we passed and no one even checked our tickets, the session is at 10:30
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September 21
there were a lot of moments in my life in this cinema, I like everything, the design, the hall itself and the fact that there is a children's hall)
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January 1
We bought tickets online. We arrived by taxi. We took popcorn and Coke. We went into the hall. A couple of minutes later, an employee came and said that Keane would not be there (sound malfunction) - the hall was closed for the second session in a row (although tickets were sold at the ticket offices just a few minutes before).
He said that those who bought online should also make a refund online. But since the session has already started, this is done not through the return button, but through a support ticket by email (2k24y in the yard)
We walked around the shopping center waiting for an answer, and when we were going to order a taxi, an answer came from the online service that a refund should be requested from the cinema, lol
We returned to the cinema, and after two handshakes we reached the reception. After 10 minutes of conversation, we received the following: 'Within 3 days, someone will contact you via whatsapp (2k24th in the yard) and will try to issue a refund'
To the question 'What if he doesn't get in touch?'they replied, 'They will contact us, the 14th hall is not working all day, and we are dealing with refunds all day.'
It's a human pity for hard workers, January 1st after all, but they were terribly dissatisfied with the service. It turned out that we went back and forth by taxi for a mediocre popcorn and an overdosed coke, also with a suspended debit debt
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May 22
We always go to the cinema with my husband in mega. The staff does not always have time to clean the hall before the start of the session, due to which it starts later. And sometimes the hall is very dirty. There was one time that the floor was completely sticky, the shoes stick, which is not pleasant during a movie viewing session
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October 3
The sound was so loud that we couldn't watch the movie. We went out, talked to the employees, they nodded, but nothing has changed. Terrible movie theater! We won't go any more
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3
June 7, 2023
A large multiplex, generally decent. But there are also enough joints. The main one is that there is no normal full-fledged schedule for the week ahead. The schedule on the website is for today only. Not even for tomorrow.
By halls - the most popular and premium - 4DX. With moving chairs and other effects. I went to the new Disney "The Little Mermaid" with my daughter.
6000 tenge for a morning session, and even without discounts for a child - it's very expensive!
Did the premium format meet the expectations for such money? Definitely not!
Firstly, for some reason the film was shot without glasses, in 2D, and even with huge Kazakh subtitles in half a screen🫣
Where is 3D? Why do we charge such money for tickets? In other halls, the same film was shown in 3D...
Well, the jambs when equipping the hall - the screen lights, the light bulb between the chairs was so striking in the eyes - that I even took it off on my phone, look at it.
The effects of moving chairs are cool, I liked them. But the puffing of air in the face, soap bubbles - distracted from the plot, the feeling of cheapness.
In general, the 4DX format is purely an attraction, it is suitable for very children's films, or brainless action. Considering the biting ticket price + by no means the ideal quality of the film screening, I'm unlikely to go any further. Better in Imax.
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July 1
good service and maintenance. a great place to have a good evening or weekend
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December 9
I liked everything in the cinema, I have advantages, but there is a minus. People are sitting in the corridors, they are waiting for their turn for what
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March 6
I was in hall 6. Great sound, picture!The chairs are comfortable. The temperature in the hall is comfortable. Ventilation is good! For me, the administration at the cash desks is confused about where they work with what payments.. Inconvenient.
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October 2
the class is just who will be surprised for the first time (in a good way) from the children's hall ) ) ) ) ) ) ) ) ) ) ) )
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March 26
I like everything. The chairs are comfortable.
The sound is good.
The only thing is that the prices for drinks, popcorn, sweets are too high
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October 22, 2023
The best cinema in Almaty, I will say that frequent guests and like the atmosphere. One big disadvantage is the expensive prices of drinks and popcorn. Also, the taste of popcorn is not very good, as if it has been standing for a long time
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1
January 14
The best! You can find anything here, you like the atmosphere, the location, the design. I will definitely come back, I'm from Baikonur✌️😊
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1
February 23, 2023
We were on a movie with 3D Atmos sound. The sound quality is excellent, it's great to immerse yourself in the movie. The chairs are super comfortable, which makes watching a movie as comfortable as possible. A place where you can go in your free time.
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August 26
I advise you to go to this cinema, cozy and hospitable
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1
April 29, 2023
Clear. the prices of products that can be found in any market are, of course, overpriced. Minus - in the children's hall, children are jumping on the Slides all the time, it is obviously very difficult for others to watch something.
Everything is fine in the other halls.
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August 3
It's a good movie theater, but don't take popcorn from them
You'll regret it, popcorn is like rubber, it's even hard to chew
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August 6
At the highest level, everything is clean , comfortable and good
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July 26, 2023
The place is cool, I go with my friends to new premieres. The halls are spacious, the chair is basically normal, not broken.the sound quality of the video is all at the highest level. The staff is good.
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February 7, 2023
The cinema hall is small, comfortable seats, you can watch movies with pleasure.The truth is getting sleepy.It's so comfortable to sit.The interior is awesome, everything is fine.A very nice cinema room.
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June 20
The hall is too big, someone is constantly making noise. The prices are normal, but you have to buy tickets for the premiere of the film a few days in advance,
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1
February 8, 2023
The cinema itself is good in sound, screen and set.
But there is a misunderstanding about the tickets. Some can be bought in advance one day in advance, others cannot. At the same time, the schedule remains the same for the next day. It's also a minus that the site doesn't work and you can only watch sessions through it, but you can't buy a ticket online (maybe such a function is not provided by the site, I'm not sure anymore)
In general, if you live nearby, then there is a good cinema. The main thing is to buy a ticket :)
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January 31, 2023
Comfortable chairs, reasonable prices, picture and sound are also in order. I've been there twice, both times in standard halls. The price/quality is excellent. Surprisingly pleasant interior in the corridors before entering the hall. I can recommend👍
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February 13
I really liked it. It's well-maintained, everything is there, comfortable. It is clear that they are keeping order
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September 2, 2023
Recently we tried vip seats with my wife:
Positive
- the seats are adjustable in two directions
- the sides of the seats are fenced
- cool tables for food
- you can order food on the spot
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December 20, 2022
One of my favorite places! There is a children's room, a supermarket with all kinds of food for watching movies, air purifiers (!!!), a restaurant on the second floor, they cook delicious, very cozy.
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July 23
a terrible cinema, some students work, they don't know how to work, how to punch
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1
July 31, 2023
We had a great walk. We found everything you need for a family holiday with children in the same building. I especially liked the cinema
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August 2
Wow!!! Video, acoustics are on the level, I recommend
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January 29
The mall is big, there are many beautiful locations. I enjoyed walking and relaxing with my friends)
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1
November 25, 2022
There are no disadvantages except that it is very crowded. There are many halls, good ventilation, comfortable chairs, there is a whole store with snacks and necessary products for watching movies. The staff is friendly. I recommend
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October 26, 2023
It's a little uncomfortable in the cinema, only one row in the hall, everyone rises and passes through the row to the end, disturbing the seated audience
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