It's a big place and a very busy spot,they can't process it at the appointment time, but it's moving fast.if possible, make your appointment in the morning,the traffic is very busy in the evening
I went for a winter tire change, there were 3 screws in the tire of the company car, they installed it in this way, 15 km later I parked the car, when I came back, the tire was on the ground thank you checklas