The impression of this institution is bad.
We came to eat, ordered food, but we had our own drink (with us). When our order was picked up and put on the table, a girl came out and said something displeased: You can't bring your drinks here, leave it on our table (and pointed to a table). After that, we decided to cancel the order (we haven't opened the order yet, we haven't touched anything there). We approached this girl and said that we wanted to give up. To which she replied very displeased that she would call the administrator, and added: "But I doubt she'll agree." The receptionist came and said, "You can't refuse, because you've already placed your order at the table." We explained that we hadn't even opened it yet, but they refused anyway. Regarding drinks, we asked, "What law regulates your requirements?" To which they replied: "We are not a food court or a catering establishment, these are our own rules."
And then the questions arise:
1. Why weren't we warned right away that drinks are prohibited in this establishment? Why was this only mentioned when we had already placed the order at the table? And as a result, we were not allowed to refuse, since we had already placed the order at the table.
2. There is no law prohibiting bringing drinks and food with you to establishments. On what grounds were we forbidden to bring a drink into this establishment?
3. If you are not a food court or a catering establishment, then what are you?
The staff is polite, they will tell you if anything happens. The atmosphere is pleasant. The waiting time depends on how many customers are there, but on average it is quite fast. The food is delicious, there is nothing to add, and there is also a lot of choice that you can order. Please bring cheese sauce more often:(
The staff often cannot correctly answer where the product that the customer needs is located. They say - now, wait, they leave, and as a rule they do not come.
It's a great place. There were the best French fries in the city until there were too many customers and they began to focus not on quality but on quantity
Today we visited this institution, what happened to it is not clear. French fries were served, where we found several pieces of rotten ones.
When asked by the staff, they replied we don't know anything.👎👎👎👎👎