The attitude towards clients and work is terrible. The work was not completed within the agreed period of several working days. Coming on the appointed day for a photo, I was asked to take a walk, but my refusal was told that first of all they do work for their favorite clients. To my objection that, although I am not a favorite customer, I pay money, the answer came that it does not matter.
The quality of photos and prints wants to leave the best. It is a pity that there are few places in the city where you can take photos for documents, but next time I will definitely avoid this place. In addition to the time and money spent, the mood for the whole day is also spoiled
Information from the studio administration:
1. Photos are taken in 5 minutes, we do not do it.
2. The photo for documents (passport, visa, etc.) have certain requirements and therefore this work is not done in 5 minutes.
3. Customers who believe that there are no others besides them are not our customers.
4.Our studio has been working for 21 years and this is a great indicator of professional work.
5. "Kind" commentators on social media.networks –
Forget the way to us and we will be happy to work without your company. Look for happiness elsewhere.
A great and cozy photo salon, it's nice to visit such a place to purchase photos for documents, good-natured and wonderful staff!!!Have a nice photo shoot for everyone!!)
Polite and attentive, patient staff. They suggested the best way to take photos. Everything was fine: the price, the quality, and the attitude. Thanks)
Excellent master, super-service and professional quality! For photos for documents - only here! More than satisfied.
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Анастасия М.
Level 3 Local Expert
February 28, 2024
Customer focus is at zero. They do not fulfill the order by the appointed time, they set the deadline themselves - and they do not fulfill it. It is a pity, because the print quality is remarkable, which cannot be said about the employee.
See original · Русский
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Ольк
Level 10 Local Expert
May 8, 2024
An elementary printout of 2 photos without processing 4 copies of each takes a week (!!!). And they don't have time. But they manage to be rude.
I do not recommend it to anyone.