A wonderful hotel! Clean, comfortable, beautiful, pleasant! The staff is wonderful and can even help when you are not one of the guests! Very tasty breakfasts, medium-sized rooms with wonderful views, convenient location in the center. There is a park nearby, on the ground floor of a Starbucks. It is very important that the inside of the room is always neat. The staff absolutely does not touch/move your personal belongings when cleaning.
I will write to the hotel management. You don't look like a good hotel. The girls at the reception + the boys - lived for 10 days the first 2 days our room was not included in the breakfast list and we were just told you are not on the list, you cannot eat. The boys at the reception did not solve the problem. This is a big indicator - breakfast is on schedule until 11:00. Many dishes are no longer available for breakfast at 10:00, namely sweet sausage. And at 10:30, breakfast began to be cleaned. I have not seen this in any city or in any hotel. And on the last day, they didn't clean our room, they didn't take out the trash, they just made the bed and ate a couple of Raffaello candies out of the box) we're not greedy take it! But clean the room. We often forgot to put 2 sets of towels, we had to call the reception. This post serves as an indication of the shortcomings of the hotel's management. Unfortunately, I did not see Oriental hospitality, especially at breakfast. It was the biggest internal sediment that because of the program failure, as we were later told, we were not allowed to eat. I do not recommend this hotel to visit. Since there are many shortcomings that will overshadow your arrival, especially if you come on a business trip and work 14 hours a day.
We stopped here for the first time on our way from Tashkent to Omsk)so the service is at the highest level, food, cleanliness, location, etc. well done))you are worth your money))now, if we are passing through, we will only stop at your place)
One of the most comfortable hotels I have visited. The room is clean and smells delicious. The rooms are cozy. There are many channels on TV.
About hotels, I want to say the following, if everything is fine, everything is everywhere, comfort is provided and at the same time the staff is not visible, then everything is set up correctly in the work. So this hotel is exactly like that. The breakfasts are complex. It is very tasty and there is a lot of everything. That's 5!
During the year, we stayed in this hotel on a regular basis! Very clean, cozy! Room cleaning every day, friendly staff. There is a kettle, a mini bar and, not least, a dental kit! Prosper and keep doing your job!
I was pleasantly surprised by the good decoration and interesting interior solutions of the hotel, which combines hotel rooms and a very cool hostel.And for those who like shopping, there is a boutique area on the ground floor.
Assalaumagalaikum I stop here in Shymkent, the cleanliness,the location is great, I liked the breakfast, this time I squeezed the breakfast menu, I got a standard number the mattress was very uncomfortable,it didn't exist before ,it hurt my back,please pay attention to these, do not fall, rise, wish тіл️🫡
I came to Shymkent on business. I stayed at this hostel. The hostel was pleasantly surprised, the rooms are clean. Each room has a closet, toilet and shower. An electronic key that goes to the room that goes to the locker. There is a recreation area. There is a work area and you can even take a book to read from the reception. The staff looks neat and was friendly. The room cost 5 thousand tenge per day, in general, this level of comfort is worth the money. Breakfast is not included in the amount, but there was a kitchen where you could order alcohol)) the location is convenient in the city center in one of the shopping centers.
Beautiful girls at the reception, they will tell you everything. I wanted a new one, the bed is new, it was perfectly clean when I was there))) endless shampoo and soap are super and in the kitchen there is an endless supply of tea, coffee, sugar who uses everything for free and a cooler with hot and cold drinking water and endless toilet paper. Super well done all the amenities !and in the city center, everything is within walking distance of everything you need nearby and inside the shopping center))) I bought things
A great place for your money, convenient transportation, the interior space itself is organized wisely, do not get lost, the staff is friendly and polite, the linen is boiling white and clean, the mattresses are comfortable, I recommend😎
A very good hotel, I recommend that the rooms are always clean and the most important thing is that smoking is not allowed in the rooms. If you want to smoke, you need to go to a special smoking room. Breakfast buffet. Room prices are reasonable, not expensive and most importantly comfortable. I always stay there.
I managed to stay in the hostel for only a few hours, there is also the City hotel nearby, there are no questions about cleanliness, decoration, interior and convenience.
It was only stuffy in the 8-bed room, although there were only 2 of us. It was really hard to sleep, I woke up every hour, and I only slept for 6 hours.
In general, I consider the option very convenient, 17 minutes by taxi to the airport, 1500 tenge
Positive
+ excellent location, in the city center
+ nearby cafes, parks, entertainment, Starbucks
+ new rooms, furniture, beautiful surroundings
+ there are breakfast buffets, business lunch
+ courteous staff
+ clean throughout the hotel and rooms, regular cleaning
Minuses
- I got a room with a view of the neighboring store (on the one hand, all the rooms are like this). This is not even a minus, it's just that there is such a feature.
The room has a standard set of furniture, a bed, a TV, a wardrobe, a small refrigerator, a safe, a small bar, a kettle.
Conveniently, without going outside, you can go for a coffee at Starbucks or in a cafe with a summer terrace.
I rate the accommodation in this hotel at four out of five. Convenient location, friendly staff and reasonable conditions. Despite some minor flaws, the overall impression remained positive.
A good hotel after renovation, always clean , very convenient location, everything you need is nearby... Starbucks is located near the reception, the shopping center is almost in the same building...
The hotel is cool! Cleanliness, excellent service, friendly staff. The location is excellent, everything is within walking distance. The breakfasts are good. There are smoking rooms on the balconies on the floors. I advise you, you won't regret it.
Excellent location, they were allowed to check into the rooms at 12, although the check-in time is 14:00. Towels and bed linen are clean. Huge lobby, you can prepare food and drinks
The hotel is very small, I have lived in this hotel many times. The rooms are small, those rooms that do not face the main street on the Republic, go directly to the shopping center. The morning starts with guffaws and noise, in the evening the guards play roll call. The elevator alone is very noisy, its constant ding really pisses me off.
The breakfast that is included is very meager, if you like to sleep, then you will finish what is left of what is so little.
Separately, I really liked the service, location, breakfast, room everything was super. We rested there during the tour. Only one thing confused me that the bar was not included in the room rate, but was available. It looked like a test of strength, no one checked the contents when leaving. I hope it didn't work out so that we didn't use it, and the operator may have paid for something. I think this point needs to be improved.
I recommend this hotel, very clean, the staff is very polite, and the quality of service is top notch!!! you will find everything you need for your stay in this place
We went on tour with the group, stayed at this hotel.A beautiful place, cozy.The rooms are clean.Breakfast is included in the accommodation.There are refrigerators and microwaves in the lobby.You can wash your clothes for a small fee.
A very modern hostel. Nearby there is a Starbucks, cool cafes and a shopping center. For an overnight stay for 1-2 days, that's the best thing. Not far from the bus station.
The corporate hotel of our company. Nice clean rooms, good but monotonous breakfasts and a convenient location in the center.
See original · Русский
мария м
Level 16 Local Expert
September 30, 2023
The design of the hotel is pleasant, friendly staff, there is a small parking lot with a barrier in front of the hotel.
The room was taken standard for 2, but all the accessories for one, the room itself is very small, there is little air, you need to open the window, and the windows overlook a busy road, the sound insulation of the windows is good, and the walls are not very good, good blackout curtains, the morning sun is blocked completely, the bathroom seemed to have a warm floor, a good mattress, breakfast buffet, delicious.
In general, everything is fine, but for this number 4400 rubles. it's expensive, when you move out, you wait 5 minutes, check the number
There are rooms that look inside the shopping center, we can assume that this is a blind window where it is hot, the air conditioner does not work. I did not sleep until the morning, it is not possible to stay in the room the next day, but I was changed because there were no places that day. I am generally satisfied except for this situation
There are boutiques of different quality. There are cheaper and more expensive ones. In principle, it is located in the city center, which is good. I personally like it
A hostel with decent rooms, a clean bed. The bed has a night light and a charger.
There is a work table in the rooms. Shampoos and gels are loaded into dispensers in the shower. There are slippers and 2 towels in the closets, hangers.
There is an excellent coworking dining room where you can comfortably work and eat. Free tea/coffee/sugar, water, clean mugs.
I used the laundry, but the spin didn't work in the washer.
In general, the hostel is of a very good level - I recommend it!
Not big but comfortable rooms. The kitchen is not bad either, breakfast is included. There is a cafe nearby with a direct exit from the hotel. We ate a sandwich there, too, it was delicious
I thank the hotel for its hospitality. Everything was clean, new, and delicious.
The location is convenient.
Breakfast was included. The buffet.
The staff was slow in places, especially in terms of food, but not critically.
Great hotel! I strongly advise you to consider it if you are staying in Shymkent. The rooms are clean and cozy. We took a suite for three, slept well, had breakfast. There are 2 in the room(!!!) air conditioning, coffee, tea. There are ironers on the floor. If I manage to visit Shymkent again, then I will definitely stay here! And also: very polite and friendly staff, cafes and even starbucks nearby!
A stylish, clean hostel in the city center. The room is cozy, has everything you need. The hostel has a large kitchen, a place where you can warm up food.
Friendly staff.
For cheap prices, they give good rooms designed for several people, but there may also be single rooms. We got a room with a second floor and a bar counter. There is a dining room, but you need to have your own food. The hotel is quite clean, cleaning is often carried out, but yellowed bed linen was found on the bed.
So far, the best hostel I've ever been to. Friendly receptionist and staff. Very modern and stylish renovation and architecture of the entire building. It's very cool, I'm glad that I started my journey in Shymkent from this place
An excellent hotel at this price, there is a kettle and a capsule coffee machine in the room, good pillows and duvets, regular cleaning, breakfast is very average, instant coffee, but there is a Starbucks on the ground floor at reasonable prices, a very good restaurant also where you can eat decently at affordable prices.
The hotel is located in the city center, near the Arbat. One of the advantages is that everything is within walking distance.
The disadvantages are that some rooms have windows facing directly into the mall, there is no fresh air and the room is very dark.