I ask the hospital administration to pay attention to the work of the nurses. My son underwent surgery in the urology department. Thanks a lot to the surgeons. But after the operation, no one approached the child in the ward, did not check the condition, the child got up himself, as he was very sick, but it was already possible to do this or not it is not known. They were anesthetized only after they began to wax. Pressure and temperature have not been measured in 4 days. Nurses are rude to children, take advantage of the fact that there are no parents nearby. No one forces anyone to work, but if you work, do your duties.
It's hard for operators to get answers, you can't crawl! If we want to know in advance so as not to go to Boska, we can not exceed 1 hour wait, the tariff is over
See original · Қазақша
1
Д
Джамбул Х
Level 7 Local Expert
September 12, 2023
The main thing is the result, the children's health is in the good hands of qualified doctors. The work of the nursing staff wants quality control.
An excellent hospital, the material and technical base is not bad, and most importantly, the doctors are professionals in their field! The middle and junior medical staff are responsible for their work. The team is well-coordinated, friendly, they understand each other perfectly, it is not necessary to treat children in such a hospital. thank you!!
It is impossible to get the whole range of services at one address, services are scattered throughout the city
See original · Русский
1
М
Марія
Level 10 Local Expert
March 28, 2024
There was not much confusion in the waiting room, apparently due to the large number of patients. It is difficult to talk to the attending physician by numbers you cannot get through to the departments
The Department of Gynecology, which has a large population, receives a mixture of patients with heavy legs and genecology, which is located in a very narrow area. These are 15 very uncomfortable polyclinics
I would like to express my gratitude to all the staff of the Department of General Surgery of MGDB 2 in Nur Sultan for their professionalism and kind attitude to patients!
On April 22, my child and I were hospitalized through the portal. They stood up very well and explained everything about the operation. The department is very clean, wet cleaning is done 2 times a day. The medical staff is very polite!
The operation was performed successfully, for which I am very grateful to the head of the Department of General Surgery, Irek Taufikovich Mingazov and our attending physician Nurmakhan Akbota Zatymbekovna! Thank you very much for your professionalism!
I wish all the staff good health, well-being, and success in everything!
Sincerely, Utegen Alinur's mother.
There are negligent and indifferent doctors!
A 9-month-old child was brought in with abdominal cramps, as a mother, I assumed that he had swallowed something. I asked for an X-ray, there was nothing in the picture. The child cried in fragments. They let me go home saying it was colic... Two days later, the baby began to poop blood. We came to this hospital again. There are a lot of doctors in the waiting room, I can't tell who they were by name. I explain that the child has kcal with blood, and the child cries intermittently with spasms. They palpate the abdomen , they say there is nothing URGENT. I persuaded you to do an ultrasound for your personal peace of mind!
After passing this examination, the diagnosis of intestinal obstruction is 4 cm... An operation is prescribed under general anesthesia, but there is also an alternative to this procedure, just to blow out the intestine if not everything is running. It turns out that if two days earlier in the same hospital, we were normally examined, then this operation could have been avoided! This is the complete incompetence of doctors and complete indifference, unfortunately. If you don't make a scandal, then there is zero attention!
But here the most interesting thing begins😁 After registration , I and a sick child begin to be bullied in 3 departments , since there are no places in surgery🤷🏼♀️ Despite the fact that the hospital is huge! I'm ready to just lie down on the floor in the hallway, just to help my child. Our beautiful Kazakhstan! Everything is through sake tank as they say)) We find friends, they provide me with a completely free room with 3 beds.
Special thanks to the surgeons who operated on us, Hurriyat Mirzassaliev and Artyom (unfortunately I do not know the last name). The operation was successful, they recovered from anesthesia very well and calmly.
Many thanks to the department of traumatology under the leadership of Bektasov Zh.K., the attending physician Akhmurzaev M.Zh., the senior nurse Dementieva E.A., the junior staff for their high professionalism, conscientious attitude to work! Everything is being done here to make our children recover, smile and run again! They write negative reviews about food, what do you want if 900 tenge is allocated per day for food by the state? It is dietary, not spicy, not fried, little salty - therefore it does not seem tasty. think about it, why is every third child overweight? The main thing here is the recovery of children! Once again, many thanks to all the polite staff of the department!
I want to express my gratitude to the Doctor of the DGB 2 g Astana, Department of purulent surgery Dzhakasheva Zhanara Arysbekovna! A very experienced, polite Surgeon, will always explain everything, prompt and most importantly support. I am sincerely glad that she is my son's doctor!!! despite such a young age, he is a very, very educated and experienced Surgeon! I sincerely thank the Almighty that she is our Attending Physician!!! And Many Thanks to the Parents for bringing up such a Person! Agricultural:The Zhantasovs
The specialists are all young, the ENT department is attentive, the nurses have "light hands", they did not prescribe anything superfluous, there is a table for allergy sufferers, special thanks for this.
They sent me with a referral for an X-ray, but the record was complete by the end of the month... They sent it for a fee, the same office, the same doctors.... It turns out that there is a place for a fee, but not for free... The child was X-rayed... The horror!!! And the OSMS is withheld from the salary.
I understand that there is nothing to brag about, but I regularly lie on a scheduled basis in the nephrology department of this hospital.
It is very convenient that everything you need is here!
And a grocery store and a pharmacy and even a bank. There is a convenience store, a beauty salon and a dining room.
There is no need for patients to go out or ask relatives to carry huge bags of groceries.
Thanks to the hospital management for this!
We were there on Wednesday afternoon. There are not many people. There was no queue for a traumatologist. Two doctors thoroughly examined and interviewed the boy and prescribed procedures.
It's a great hospital. Highly qualified medical staff. I had to turn to them for help several times. Competent and responsive doctors and nurses. Many thanks to them for their noble work.
Please ask the hospital management to extend the time for receiving transfers. It is difficult for many to arrive after work before 19.00. The reception of broadcasts closes very early.
Archie's record is complicated. For a month in advance, if on a first-come, first-served basis, then you can lose half a day. And so it's better to come in the evening if without an appointment. There are many fewer people
The rudeness of the staff, the queue, the dirt in the corridors as in all hospitals. I am pleased only with the qualifications of some doctors and the availability of diagnostic equipment