I want to tell you a lot about this urban facility. Doctors and surgeons are not all praiseworthy, professionals with a capital letter. Young, promising, but middle and junior staff, this is a separate story. My dad had his leg amputated to the middle of the thigh in September of this year. He is an elderly man who has suffered a lot of all sorts of hardships in life, and if you are well over 70 years old, then the level of physical condition is in accordance with age, weakness and weakness. After the operation, Dad could not cope with the need for a large amount and repeatedly asked the staff to bring the boat or help get to the restroom. They came and went promising to return, but did not return. 8 days in such a deplorable state, until one of the visitors helped him and brought him, literally, to the restroom. He was discharged with bedsores, before that they put a catheter on and it leaked, although he complained. In general, it can take a long time to list all these unprofessional things. You can endlessly complain about a small salary, poor working conditions, but we consciously choose a profession, and the human factor cannot be excluded either. Yes, there are not enough hospitals, the wards are small, but we are still people, still intelligent beings. And if you chose the wrong profession, each of us has a choice. Good health to all and God grant you a calm and easy old age, surrounded by family and friends!
Parking is difficult. We parked far away, it's not very convenient to walk with a sick person. We could not immediately find eye microsurgery, the map on the territory is not clear. But wherever we turned, everything was explained politely and clearly. My friend went to get an operation, I stayed waiting - they will put me down -they will not put me down. The guard, at first seemed very courteous, helps Everyone-explains. But then my grandfather comes in with a wand, accompanied by a courteous guard, and at first begins to DRIVE me away from my place, although the girl was sitting next to me, and then he began to KICK me out into the street. This is subject to availability. When I told him my age and told him about my sore joints and that I sat down, not to give in, I backed down, they say, I didn't say that and you misunderstood me.
Meanwhile, grandpa, ignoring all this fuss, walked past, straight to the doctor))
I would like to sincerely thank the ambulance crew and the intensive care doctors who provided professional help to my mother, she is 77 years old.
The department of interventional cardiology also has doctors and nurses, junior technical staff, very caring, doctor Aizhan Yerkenbekovna and Elmira Bagitzhanovna are just two smart girls! May Allah grant them blessings and good luck in everything.
But a separate topic: about the wards, everything is very scarce, the toilets are equipped as in the 90s, there are no dispensers, the patients themselves buy water, there are not enough ducks, strollers too, if there are old or broken ones, only 3 per department. It's stuffy in the wards, there are no screens on the windows, it's very hot during the day. The food is meager, it really hurts to look at those who do not have relatives. There is no TV in the compartment, the sofas are shabby. But doctors and medical staff work no matter what. They're great!
The theater begins with a hanger and any hospital begins with an emergency room. Ambulances from different areas. Astana is mainly brought to the city hospital 2. The patient stays in the emergency room for at least three hours while tests and other procedures are taken, mostly presented by himself. The qualifications of doctors also raise questions. My wife was diagnosed with appendicitis only from the third time until peretonitis began. Sometimes people of the older generation are treated as raw material and not only here in all medical institutions
Professionals work here, the hospital operates 24/7, they are constantly looking for operations! I would like to thank the very good doctors of the Department of Urology and vascular surgery, big Rahmet, for their work! Patients are surrounded by care and attention, excellent quality food and, importantly, everywhere there is an appeal in the state language! Well done, the heads of the mountains of hospital 2, Astana city, good luck and prosperity to you in your very responsible work!
Excellent modern hospital. Competent staff. Strong doctors, especially in the stroke department. I am grateful for their well-coordinated work and care for us, the patients. Good, competent treatment.
I want to thank the gynecological and obstetric unit, Zaira Akhiyatovna is a super doctor. He empathizes with you and supports you. There are more such doctors. Thank you, it's a good hospital.
I went to the emergency room for abdominal pain01.11.2024, examined, took tests, did an ultrasound, took an X-ray, as a result, with a diagnosis of acute appendicitis, I was admitted to the department of general surgery and operated on. They were discharged three days later. I would like to express my deep gratitude to the doctors and junior medical staff of the emergency room and the Department of General Surgery 🙏
Unsanitary conditions 🙈lay in gynecology cockroaches were running. The nurse does not perform inertia according to the sop algorithm at all (they are dressed randomly example: in gray socks and a short robe without pants and without a T-shirt under the robe, everything looks terrible from the outside as if they do not have a head nurse and ses!!! It's a pity, of course (after all, the city hospital of the capital is still!!!
Thank you to the Department of General Surgery! For efficiency, professionalism and human attitude. All staff are competent. Everything is always clean and sterile! Doctors Tokushev Bakhytbek Zhanatovich and Shyngyskhan Bauyrzhanovich, nurse Guldauren, nurse Aybarsha, tateshka from the distribution-thank you all!
PS. admission of planned patients from 10h., You need to have elastic bandages 12cm*5m 2 pcs for both legs)
On January 9, Dr. S.A. Aubakirova operated on me in the gynecological department. I express my great gratitude for your work, everything went well. The medical staff is responsive, always helps, will answer all questions. Sincerely, patient Sadvakasova Zh.S.
A nice, new hospital. Good doctors, but certain "luminaries" fall short of their qualifications. It is located far away, outside the city - but for whom it is a minus, and for whom it is a plus))
At the beginning of the year, my aunt was lying there with a compound fracture of her arm. My mother is lying there with thrombosis now. Thanks to the surgeons! The surgeon checks Mom every hour after surgery throughout the day. There are no complaints about the medical staff, only gratitude.
But there are questions for those who provide the conditions. It looks like a new hospital, but it's already so tired - the ceilings are stained yellow-brown, there are patches of coating on the floor. There is no feeling of a master's hand)
There is no claim to medical workers, only for the left bank the building is small, the population is growing, repairs are needed capitally very outdated inside the linoleums are torn the toilets of the ward are terrible
Many thanks to the specialists at this hospital, they are very polite, good-natured, I am grateful for the treatment, special thanks to Asem Khamitbekovna, truly a specialist doctor, thanks to the anesthesiologists who took part in my treatment.
The department of Urology is currently undergoing repairs, the nurse is weak, they do not know how to put an IV, Many thanks to the doctor ALEM ZHANATOVICH! 👍
Well done guys, the staff is good, the operating room did everything quickly and efficiently, blogodor Khasenov Ruslan Ersainovich, you have a huge Rakhmet big 🙏🔥👍
They do not take care of bedridden patients. The patient has already recovered from his injury, but the bedsores that he received in this hospital still do not heal.
We came for self-treatment in gynecology urgently, everything went well
The attitude of the doctors is good
It's a little hard to wait in line in the hallway standing, there are seats a little further away (but at that time I didn't know about them)
In general, there are not enough pointers - where to go when something hurts - you get lost
In the stroke department, my mother Kozhabergenova A. is lying, and she is 77 years old, and as a daughter I want to express special gratitude to the attending neurologist Aidar Serikkalievich, for attentive and good treatment, for his professionalism , as well as gratitude to all the staff of the stroke department!
We recently went to register at this hospital for vision treatment, today the answer came, I will be admitted on December 29. so we sign up at the beginning of September and get the next record at the end of December? it's generally like, not only will I spend the new year in the hospital, but many more procedures will simply not work, because on New Year's Eve no one will want to stay in the hospital 24/7. I do not know what to say, it's just disgusting and we can not refuse because the trail.The recording will be the devil knows when.
Of course, it's better not to get into such places and be healthy. I came to this hospital to visit my husband's uncle in Cardiology. During reception hours, when issuing a pass on the 1st floor, you can go up to the ward, see each other, cheer up in person and raise the transfer. The staff is polite, the corridors are spacious, there are elevators.
Wonderful hospital! Experienced doctors. Responsive staff. They will help and explain, they will never remain indifferent. The reception of clients is organized very professionally.
I've been trying to call the reception for two days to make an appointment. I call the specified numbers give another, I call there they are different. I have already called 18 numbers, but without result. And what kind of service can I talk about? I'm already scared to go there, and even more so to give birth!
I visited my father at this hospital today. My father likes the staff, the wards. And I liked the courtyard where the sick go for a walk. Flowers, greenery, benches are all well-groomed and clean
There is no worse place. It seems to me that this is a big question for the hospital administration and relevant departments. Everything is not for people.
I came to the hospital with my pregnant wife. It all started with the entrance. It is a problem to enter the territory, there is no parking outside the territory and on the territory of the hospital. I had to demand that the guards check into the territory, since in winter it is freezing and strong wind, with a pregnant wife to reach the entrance is still a story. Upon arrival, we were directed to the entrance where ambulances arrive and emergency patients are being received. The stench is terrible there, it stinks of diesel fuel, cigarettes, and everything you can.
There's a guard right at the entrance who yells at everyone, deciding who can and who can't come in and wait for patients. The conditions are of course just tin.
As a result, we are directed to another entrance, to go through the hospital, it is impossible inside the room (for some unknown reasons), it is not realistic to walk down the street, I already wrote above why. There are no normal conditions for this, this is a separate quest for the disabled.
We entered through another entrance. The staff was sitting in outerwear, so draughts, cold. Of course, in such conditions it is difficult to talk about any normal service. By the time you are registered, they will decide how much money to take for you, they will take payment, it will take forever and you will simply either die or you will already need to treat something else.
In general, I will say one thing, it is not only expensive to get sick, but also life-threatening
The gynecologists are good, the nurses are very kind! But I can't put it higher, because of the guards. There are two of them aged, the site indicates the time of the patient's visit from 16:00 to 19:00. I fought for a long time, as a result, they stood at the turnstile, they were quarantined for 3 years (there has been no quarantine in the country for a year). Next, the guard allows himself to "poke" saying that he is older. There is no ethics, and no respect either. Then he yelled at the patient to leave, we have permission from the doctor to visit my mother, we flew from another city. And we were kicked out. He was yelling at my mother, we ran to my mother's window, she was crying hysterically and choking. Please contact me about this situation.
On 11/19/12, at 16:35, a situation occurred.
The traumatologist helped to put the plaster on her daughter
's knees very quickly and professionally. The attitude to customers is friendly. Thank you. Everything is done quickly and efficiently.
The most terrible hospital, "doctors" if you can call them that, create an imitation, grab a piece of paper and rush around with a smart look like they're doing something, walking half asleep.
I've been fighting obesity for a long time. She went through all the clinics in St. Petersburg. There were other sores-feminine, type 2 diabetes, nodes in the thyroid gland. I decided to do gastric bypass surgery through laparoscopy. Everything was done perfectly. The clinic staff is better than the best clinics in St. Petersburg. I advise everyone.
Specialists are lazy, I turned to headaches, they didn't even look at it, they only took an analysis and everyone is generally dissatisfied with this hospital
The state hospital. Lack of staff, overcrowding with patients. If you have friends, you can become a VIP and lie in a separate room under the good supervision of doctors. If not, then lie down and wait for your turn, and it's a long one. In general, I was in the hospital as a child and now there is a difference in treatment technologies and the infrastructure is the same as in Soviet medicine.
A large hospital, receiving transfers until 18.30, please do it before 19.00, visitors, taking into account traffic jams, do not have time to get there.Parking during reception hours is packed.
I am grateful to surgeon Dzhumagaliev Aidar Akhmetbekovich and anesthesiologist Gazizov for an excellent operation to remove appendicitis. The attending physician Katrenov Kairat Shigidekovich is very attentive