Good price/quality ratio. But the completely unacceptable content of television channels - most of them working - is propaganda of war and incitement to hatred. Please ELIMINATE IT!
The hotel is in poor condition. Air conditioning at +40 does not work, the room is like a sauna. A local service engineer said the pipe was leaking, so they shut down the cold water supply. And yet, I didn't even think about the repair.
Breakfasts are a separate song, you can't find a place to sit down, and empty tables are all in leftovers.
The general impression of the hotel is sloppiness.
Excellent hotel for price/quality near 5* hotels)
Location, spa with pool, staff.
In the morning and throughout the day, you can steam in saunas, swim, inside and outside in pools and sunbathe on sun loungers)
Breakfast with fruits, nuts, cheeses and local food)
The rooms and the interior are very spectacular and beautiful)
We stayed at this hotel for a week, I'll tell you this. Of the advantages, only the location and that's it!
The rooms are tired and outdated - this can be seen from the furniture.
The rooms are stuffy, the windows do not open, the air conditioners do not work. At the reception, they found out constantly fed breakfast that the air conditioner would be made from day to day. But that never happened. The breakfasts are ordinary, always the same. In general, there are good hotels for this price category.
I do not recommend it
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юлия
Level 11 Local Expert
April 8, 2023
The rooms are normal, clean and quiet enough. The location is also good, the center. There is a currency exchange, convenient. The TV didn't work, but it was fixed very quickly, an excellent master. One of the disadvantages is breakfast. At 9:30 there is nothing left to eat. And first they moved into a terribly smoky room, they had to change it.
A pleasant hotel. The staff is always ready to help
The pool is good, there are not many people. You can order drinks from the restaurant to your room
The room itself is nice and tidy. The style of the rooms is classic.
A good hotel, but the Internet throughout the territory and in the rooms is very bad
See original · Русский
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Cvva
Level 10 Local Expert
July 30, 2023
There is no question of any five stars here.
In the rooms, some of the electrics and plumbing need maintenance or at least cleaning.
The pool floor is made of wood. Nails and splinters stick out of it, so it's better not to take risks and not walk without slippers.
Delegations come to the hotel periodically, but it is not ready to serve them. In the dining room(!) there is no food, as the delegation demolishes everything. Therefore, the management decided to drive ordinary people into a small room in which nothing hot is sold, there are few tables and no coffee.
There is hair in the food from time to time, and pieces of something undetectable in the water from the jug.
Wifi periodically turns off and stops working.
The interior of the hotel is in the style of a hard suite, it looks strange and sometimes cheap.
Of the advantages, daily cleaning and replenishment of the water supply.
Two expensive cars are parked at the entrance every day. If this is the manager's car, then I expect that this review will affect the attendance of the hotel in the long term and "help" him to sell them.
Overall a good hotel, polite and helpful staff, excellent location. But the room stock is quite old, it would not hurt to upgrade. And then the locks jam, the equipment is also old, it works intermittently.
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Сергей Жданов
Level 4 Local Expert
February 24
There is nothing to do , the bar is unclear , there is no menu , prices are scattered , there is an unpleasant smell in the room , I do not advise you , if you want to relax , it is better to choose another hotel
nice hotel. good breakfasts.
there is an outdoor swimming pool. if you arrived in Uzbekistan in the summer on a business trip, you can feel like on vacation)
See original · Русский
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Ильдар Рустамович
Level 13 Local Expert
May 26, 2023
It is very beautiful, there are many fountains.
A huge territory.
The very center of the city.
Now there are disadvantages.
The security is rude!!!
For cooling the mineral water in the fountain and cleaning the car a couple of times with a rag ....
They kicked us out .
Very very rough Security.
The most senior of the guards came out and drove out two of our cars.
TAKE INTO ACCOUNT THE LEADERSHIP OF HAYAT REGENSI!!!!
After we reduced the price a little bit - the perfect price-quality ratio. Service, condition, swimming pool. It's hard to find a better one for $90 per day.
We stayed at the hotel for three nights. We haven't slept at all for two nights, it's stuffy! The windows don't open, the air conditioner doesn't work. But the maintenance staff is at 5.
Very old but very excellent service vapshe zor works no zor
See original · O‘zbek
Галаншина А.
Level 9 Local Expert
January 12, 2023
We were in late December and early January. We chose the hotel based on the availability of an indoor pool and did not guess!!! But everything is beautiful in the photo, BUT the air temperature in the pool is equal to the temperature outside - it is wildly cold, the water in the pool is like in an ice hole- for walruses it is the most. We came as a family- the masseuse came out, said: the water is hot in the Jacuzzi, saunas, if necessary, I will turn it on now. The hammam has not warmed up in an hour - the stones are icy, the steam is hot, they warmed up a little in the Finnish sauna. After 2 days we came back - the same situation. Conclusion: there is actually no indoor pool, saunas are not included either. Rooms- 2 double rooms were booked, everything is as in the photo, everything is ok. But there are questions about cleaning. The carpet in the corridor is treated with a strong-smelling solution. (the impression is that cockroaches are poisoned, but not every day!), the smell goes into the rooms, and the windows do not open. The breakfasts are standard - there were few people, so no pickles: 1 porridge, omelette, pancakes, potatoes and sausages. Lots of nuts, honey and jam.
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Никита
Level 21 Local Expert
March 2
It's a good hotel, but it needs renovation, especially the SPA area. The tiles in the showers are mildewed, and the hammam needs cleaning.
Good location, close to parks, everything is green,banks, shops are also within walking distance, the rooms are nice, comfortable, it's a pity that the windows don't open
The location of the hotel is excellent, the staff is friendly, cleaning every day, the rooms are clean. The hotel has 2 swimming pools, one outdoor and the other on the territory of the spa, there is a sauna and a hammam.
In general, the hotel is not bad, the location is good, the room cleaning is excellent. The staff is helpful. But because the hotel is old, there are problems with the operation of sockets in the room, TV, sink drain, air conditioner. Problems with the latter are very annoying because the windows in the rooms are deaf. If you check out/check in early, there is no place to have a snack or drink coffee.
Terrible support staff. Sleepy flies are faster.
Language skills are very difficult.
The only plus is the large pool area.
Everything else is a complete horror.
I do not recommend it, the staff works very poorly.They promise but forget, they changed the price 3 times on payment, the safe was not brought to the room.
The stay at the hotel was very comfortable, there were few problems, and even then with the organization. Every morning they brought some water, it was very pleasant🩷
The 5-star service does not pull. 4 stars can be given with a stretch.
It is better to take a windham across the street (4 stars) or a nearby hyatt. Have more fun.
It was cold in City Palace on February 23, the restaurant was not working.... Well, in general, the hotel did not meet expectations
Nice hotel in the city center. Excellent outdoor pool on site. There are sun beds, trestles with mattresses and tables with sofas near the pool... There is also an outdoor restaurant with European cuisine and live music on site.. The prices are expensive, but the level of service and the kitchen are worth it.