A mess to put up with. It is necessary to connect high-speed Internet to doctors so that they can receive a frenzied stream of people, and what ancient printers they have is simply terrible. We patients in the queue are constantly fighting over this mess. Doctors are forced to deal more with filling out certificates and referrals, rather than treating patients. I feel sorry for the doctors, they work between two fires. Now it is not surprising that the composition often changes. The doctors themselves are good here, they are always in touch, they all received vaccinations on time. They give out free medicine. They are invited to the examination. There are no complaints about them.
The worst clinic is to say, not to lie. An incompetent nurse, the doctors didn't go far either. They send you to get vaccinated, but I didn't even look at the child, he's only 2 months old, rude and boorish nurse Zhannur, imagines herself to be the navel of the earth. Because of her, I had to take the children to another clinic, this one is under the house. I am extremely unhappy. There is a huge queue for narrow ones, there is only one doctor for both adults and small children. The doctor Almas Alpysbekovich generally just sits there. He won 't say anything , he doesn 't know anything
Endless queues, doctors and a nurse skip the first queue of acquaintances, the staff is rude and ill-mannered!!!! The registry is generally a nightmare, records are kept at random, at one time several people are talking about getting through, it's easier to call the president. And if you get through, they can drop the phone in the middle of a conversation! In general, the mess is complete!!!!
Would you like to switch to another one? No, I don't know much, but I will say Very attentive specialists about my 3rd site. Due to my disability and a bunch of different diseases, I often have to deal with the work of our clinic. There are queues and who arranges them? The people themselves are mostly. At the reception desk, when there is an appointment and the day and time are told to the specialist from the therapist. And when the doctor tries to keep things in order, they gnaw at him.I will say that people are trying and if there are shortcomings, they correct them. In a frenzied age and pace, they did not stop seeing people. We don't like everything, but they fix it. One wish is to support young professionals. We are old and everyone is in a hurry to raise a good doctor without mistakes.
In general, the clinic is normal. But!!! There are no specialized specialists. I can't make an appointment with a neurologist for three months! You can sign up for an optometrist, but the queue is alive! With children and the elderly in a common queue, and everyone is trying to pass without waiting in line! They signed up for a cardiologist a month in advance. They signed up for a day hospital in April for July! This is only about those doctors whom I had to contact. It is clear that good specialists work in paid centers, but we also want to get good treatment!
Now, of course, it has become better, I really like surgeons Mavlyud Malekshayevich,Ruslan Makhamatovich, Rosa Satbayevna, a very competent dermatologist, a competent urologist, I like Anna Valeryevna, I would like more such specialists.
Everything is super..only constantly there are not enough frames...there are no doctors..the records are stupid ,,, who invented them is tin simple....there used to be a live queue and everyone was happy...and now you 're waiting for a record for months ..month queue...and they also take a live turn!!! The mess was invented from above....there is no gastoenterologist...there is no hepatologist...there is no oncologist.there is no dentist....and there are not many children at all......
Narrow specialists practically cannot get in a month ahead, there is an entry and then there are many, but on a paid basis they will immediately accept without waiting in line, so draw conclusions and there are few good doctors, sometimes a nurse is more experienced than a doctor and will correctly make a diagnosis and treatment, and then the queue for a month
My registered Polyclinic,the doctor of the 3rd department is a newcomer, I forget the name, I have cardiosclerosis.Medsestra Valya. Our doctor is an experienced and qualified specialist,even if he is young.Let him enjoy the fruits of his labor!
A purely personal opinion. I was there once to bandage my son's cast at the direction of the surgeon who took him to the Duman neighborhood.
The nurse immediately turned me down, said that they had quartzization, but they still had 15 minutes to bandage the cast.
They were left without bandages.
There are more pros than cons. In general, I like this clinic. I like my district specialists. I am glad that there are benefits for people and free coupons for medicines or research.
It became very inconvenient that in order to make an appointment with another doctor, you need to constantly make an appointment with a therapist. In general, the service is not bad. Only if you don't call a doctor at home, because they won't tell you the exact time and you can wait all day, and the doctor may simply not come.
It is a pity that taxes go the wrong way……
Many of the staff are unskilled, only a few know their business. There are few specialists of their own, they are often sent to other clinics and hospitals. An office that is not equipped with an ENT, you can buy your own camera!? Everyone takes it so that they get rid of it faster, well, probably everywhere. The receptionist often does not answer or stupidly hangs up the phone.
I am standing in this hospital at the dispensary, I constantly visit the district doctor, the hospital is in an inconvenient place for patients, the hospital was built under the USSR.
How difficult it all became, after the pandemic, you won't find anything and you won't get anywhere digitalization has turned everything upside down, even doctors and nurses can't answer the questions
The hospital is a house, not a clinic. Everyone is sitting in line, old people and children, for a very long time. Doctors are late, they make you wait forever. The neuropathologist is nervous, he needs help himself. :)
Raimbekova Gulya is a psychologist from God.She solved all my problems and brought me out of depression.It also helps teenagers and pregnant women.He has a very literate conversation.Through the drawings, she brought out my problems with my past life.She helped me start living in the present.
Unqualified specialists, especially Laura's office. It's just awful. The nurse is sitting reading the diagnosis "fracture of the bones of the nose without displacement" and asks have you set everything? The doctor has no comments at all. It's better to really go to a paid hospital. At least there's someone there to ask. This clinic is a disaster🤬🤬🤬
The specialists know their business.I am friendly and ready to help in any situation, at any time. Elevator, leaf. The waiting time depends on yourself.
They always impose something, then a vaccine, then a flu shot for statistics, the head doctor of this clinic generally thinks of herself as some kind of god, does not even want to communicate with commoners, repairs are old from Soviet times, I accept both adults and children at the same time and in the same office
If you have a serious illness, it is better to go to another place immediately and not waste time. Maybe there are a couple of good doctors, but I don't know any of them. And if the services are free, then at the address, however, in order to get them, it is better to use an electronic pre-registration and fight before the reception
My sister suffered a stroke, we were forced to go to the polyclinic, section 9. We needed a consultation with a traumatologist.They are sent to other specialists at the site, they do not know which doctors work in the clinic. They do not give the right directions for tests. A wheelchair nurse. We run around the clinic. They turned to the head. She didn't solve the questions. I called an ambulance several times, the district police officer does not respond to the emergency signal sheets. When hospitalized in a rehabilitation center, the district police officer did not correctly form a referral. And there are many such moments. When you come to consult the district police officer, Nurlyman A.M., she goes to the Internet for every question. After contacting the head of the department. department, Deputy. The chief physician for the medical part, to the head of the Nur Otan polyclinic, the district police officer suggested moving to another site. Ethan is amenable to comments. Rudeness, indifference, unprofessionalism!
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Ахмад А.
Level 8 Local Expert
May 9, 2022
A normal "Soviet" polyclinic. With queues, a little boorish doctors and nurses. The recording is purely technical. Anyway, everyone is taking a queue. Not all specialists are available. However, in case of absence, they are sent to other clinics or diagnostic centers.
The staff is rude, no one observes queues by appointment, not everyone wears masks. There is a strange smell of chlorine in the corridors.
It's better to spend the money and go to a normal paid clinic