Indeed, the spacious apartments are at least a wheel walk. However, this space is not very convenient to use and it would be with the same functionality, even half the size. In general, the impression is not bad, if not for all the annoying little things and not the little things. For example, there are as many as two TVs - there is only one remote control for them) Similarly with air conditioners. An ineradicable bad smell from all the water drains and doubly disgusting from the toilet. The radiators - half of them don't work, they make noise so that the loose metal parts vibrate - it's a thrill at night. In the shower, the drain is 3 centimeters deep, you can lose your balance or stumble. And so on. and so on. you can go on the list for a very long time)
We stayed at this hotel last summer. Excellent hotel, attentive and helpful staff! Very spacious and comfortable room! Easy access to any of the city's attractions! Thank you so much for a good rest!
I moved in here because of the lack of places in the chain hotels of the city.
The small hotel building is located in the private sector. It borders on a residential private house with one fence, but it is quiet enough on the street in the evening.
Pleasant entrance group: steps, lobby area, corridors - all in granite) A very pretty girl met me at the reception. She explained everything in detail and told me. Since I checked in late in the evening, I immediately ordered dinner from the room service menu upon registration. I was very disappointed that most of the dishes from the menu were actually missing, but there were mantas with different fillings)
Now about the room - it's just huge! With three!!! balconies facing different sides. The kitchen is spacious, with everything you need, with a bar! It seems that there were only wine glasses missing… In general, the size of the room fully justifies the cost.
Wishes - a fully functioning hotel kitchen so that the room service menu does not seem so unfounded)
And more of some furniture in the living room. Now the sofa, table, and two chairs standing along the wall look somehow poor at this scale of the room.
An excellent option in terms of price / quality ratio.
Two separate rooms and a kitchen are what you need for traveling with your family.
The rooms are new, clean, tidy, bright, cozy.
The service is on the level.
The interiors are interesting and positive.
The location is excellent.
Of the cons:
1. In frosts, when problems with electricity begin in the city, a generator starts rattling under the windows and smells of exhaust. But it's probably not the hotel's fault... And perhaps not a minus, because there is a choice between freezing and inhaling gases😂
2. Breakfasts are a little monotonous, but sufficient in calories and portion size.
We will definitely come again.
We have been flying to Thailand for 3 years with a transfer in Almaty. We only live here- big new rooms, QUIET in the hotel. You can really relax here. The kitchen is also excellent- we order directly to the room. In general, I recommend it.
We took the suite as a room before and after the wedding. Everyone is delighted: husband, mother, photographer, makeup artist. Everyone was filming a beautiful terrace and a view of Kok Tobe))
Pleasant staff, breakfast was brought to the room. And we ordered lunch in the room from the same coffee shop from the hotel.
They even extended it for one night because of the aesthetic pleasure.
Special thanks for the gift from the hotel in honor of the wedding ♥️
A wonderful hotel! And a wonderful coffee shop ! The coffee and food are simply delicious. If I pass by , I always stop by for a cup of coffee . I advise you to visit .
A calm and pleasant atmosphere. Take a look here if you want to sit quietly, chat and have a delicious meal. The chef has a special respect. Well, everything is very tasty and beautiful. I'm thrilled.
The hotel is beautiful, the room is gorgeous, we cleaned every day, changed the bed linen 2 times in 6 days. The only thing was that the water in the room and soap accessories were not updated, the water was turned off a couple of times, but not for long.
The staff is very friendly and attentive.
Breakfasts were included in the price, all wishes were taken into account, they were cooked quickly and tasty, brought to the room at the time they asked.
Nice apartments, spacious. Cleanliness and comfort, which is very important.
The impression is slightly spoiled by the attitude towards the guests - I just handed over the card at the reception, immediately one of the administrators ran to check the room so that nothing would happen there during my stay. Of course, I understand that you most likely have had different situations, but this spoils the impression in relation to the guest.
Everything is fine! We lived with children, the staff were very attentive. There is everything you need for a comfortable stay. The breakfasts are hearty.
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Show business's response
Сергей Самосюк
Level 5 Local Expert
May 8, 2024
Great hotel. The staff is polite and attentive. Very high quality rooms. Clean, cozy, everything is new. I was impressed by the large area of the room. A well-equipped kitchen. The air conditioners worked "perfectly" at the peak of the heat. At the same time, it is quite inexpensive. I highly recommend it.
The apartment is spacious and very comfortable. All the hotels in the center were crowded and I was lucky enough to book a City Stay apartment. Polite and helpful staff, delicious breakfasts in the morning. I liked everything very much!
The most magnificent place. The rooms are clean and cozy. The room has everything you need for a comfortable stay. The suites have a private terrace where you can spend a wonderful evening in summer. Geographically, it is also very convenient.
Nice apartments in the center of Alma Ata , lived in a suite on the top floor with a large veranda / patio / balcony.
Breakfast 5
Placement 5
Location 5
Staff 5
Kitchen 5.
Thank you.
I recommend it!
Nice hotel, nice rooms. It can be seen that the furniture is fresh and renovated, everything is new. The only thing missing at breakfast is coffee, you have to buy it additionally, I think that the hosts need to include coffee in breakfast and everything will be fine.
A very modern concept - self-catering in the rooms! For me, it's usually a big problem with food on trips, because I'm allergic to many foods, but here I cooked for myself what I wanted and what I could do ☺️ there is a coffee shop on site, I went down there for coffee, I really liked everything! By the way, the staff is very sympathetic, they helped with any request. I will recommend it!!!
Excellent hotel complex. Fresh, clean. The atmosphere is very good, you can forget where you are and have a good rest. Polite staff, which is not unimportant and, in my opinion, delicious cuisine.
A godsend for Almaty . Perfect cleanliness, courteous and friendly staff. Excellent spacious rooms, pleasant smell, good finishing materials. I can't remember the last time I was so pleased with the hotel, Rixos is resting
A good hotel, spacious rooms, adequate renovation, costs a lot of money. Breakfast is the simplest, but I can't say anything bad here either. I was on a business trip for 3 days, adevatno.
Very nice apartment, there is everything, basically like a nice apartment. Responsive staff. Quiet area. The only thing is that the entrance is not very convenient.
And I liked everything.
Great room, quiet place, friendly staff.
There is a private parking.
The breakfast is not very varied, but it is quite sufficient.