I wanted to give my dog and cat titer tests for the amount of rabies antibodies. But we were kicked out of the clinic.
I asked to take blood from the dog not from the front paw, because his right paw is chronically in pain due to injury, and the left one carries an excessive load and also hurts. The staff ignored my request: they tried to kick me out the door, started fixing the dog on their own and reaching for the sore paw with a typewriter.
I intervened because I saw that he was scared. The dog is very afraid of fixation from strangers, and a little more — he would break into aggression, defending himself. I offered to fix it myself and again insisted on taking blood from the hind paw.
In response, I heard a shout that they were doctors and knew better how to deal with my dog. I tried to explain again why it was important not to touch my sore paw, but they told me they wouldn't provide the service, and they told me to take the animals and get out of the clinic.
It was a terrible situation, demonstrating the complete lack of professionalism of the clinic staff.
The owner has every right to fix his animal on his own, especially if this reduces the stress of the pet. It was not difficult to take blood from the hind paw. The dog would have stood calmly on the table even without fixation, and I would have been able to switch it to sweets.
But instead of showing adequacy and concern for the welfare of the animal, the local "professionals" again put their ego above common sense.
Don't be afraid to be uncomfortable protecting your tailed ones. You can always find another clinic, and the negative (sometimes traumatic) experience will remain with the animal for life.