I really enjoy going to Cloud7. It's conveniently located, making it easy to fit into my routine. The pool is always clean and inviting, and the kinesiotherapy training has been incredibly beneficial for my fitness and recovery. Overall, Cloud7 is a wonderful place to work out and unwind.
Worst place you can ever be, poor service, always sauna and hamar are out of order. the gym is very small with no air, also there is no one machine you can wo exersice on it
I estimate it at half the points, since only the pool can be deducted from the pool and SPA. There are 4 tracks in it, the length is either 25 meters or 20 yards. In general, a normal swimming pool. The panoramic glazing pleases. There is always something wrong at the SPA, and more often than not most of it. There is no steam in the steam room and hammam, the sauna is 60 degrees, there is no place in the Jacuzzi. Repairs are carried out for months. It takes a couple of weeks to replace the lock on the sauna door, let alone more complex breakdowns. You can only count on the salt room. One towel is issued at the entrance, and that happens and does not happen, because it has just ended. There is no centrifuge for drying swimming trunks and swimsuits. The locker rooms have recently been expanded, so maybe at least everything is fine in the gym. We've been struggling with smelly pool mats for a year, so a little progress is noticeable.
I am writing from the age of 24) I will say right away that I was only in the pool and only in the morning (before 12). The pool is good, there are not very many people, a maximum of 4 people per track at the peak hour. I usually swim alone or with someone together. Well, the pool is 20 meters, the depth is 1.3-1.6
There are norms in the men's locker room, a lot of hair dryers, a lot of showers, there is no smell of urine (I read such a review somewhere). When there are more than 4 people, it gets cramped, but it was only a couple of times. My wife said that the women's locker room is extremely crowded if there are more than 2 people there.
As for the spa area:
There are always people in the Jacuzzi, somehow it's not fun for me, so I've never gone
In the salt room, you feel like you're breathing salt, so everything works)
For the hammam, minus a point, because it seems to work, but it's not clear how. At the reception, I was told that I need to pour the water myself - I tried 1 time, there was no steam anyway
The steam room on the second floor is cool, it's not very hot, there's a lot of steam, sometimes you can't even see the door
Sauna - classic sauna, dry and hot) Some customers come for a clean steam bath, bring all sorts of oils with them)
If you take it for a month, it turns out to be expensive, but if you take a subscription for six months, it turns out to be a little more expensive than a swimming pool in a sports school, where conditions are more spartan)
I did not use the gym, I only went to the spa area and the pool when staying at the hotel. The pool is normal and no more. The Jacuzzi is good, but for the first time we came across the fact that in the spa, specifically in the Jacuzzi, they force us to put on a hat) A hammam next to the jacuzzi for some reason without steam, and with too hot benches. The salt room is stupid, just lights flashing in the wall and it's still cold there, people were lying wrapped up, which does not contribute to relaxation at all. The steam room upstairs is normal, but there is also little steam in it. I didn't go to the sauna, I won't say anything about it. If you are relaxing at the hotel, you can visit, for this there are bathrobes in the room. But if you buy a separate visit, I would think more.
Don't come here! If you don't want to study in the worst gym in Yerevan.
1. The staff never greets the guest and does not say goodbye.
Customer focus is 0.
2. The "Hall" itself, if it can be called such, is small, hot, there are no normal devices for work.
The Chinese simulator, which has been broken for half a year, should replace the exercises, but it is BROKEN! There are no elastic bands, belts and many other things for athletes.
3. With each towel, they give a plastic bag that is not needed at all and it turns into a mountain of garbage.
4. The pool is almost always dirty, there is dirt floating there, outright dirt!
It is clean only when the water is changed every 3 months.
4. The hammam is broken, it's been a year, a YEAR Carl!!!
5. The salty room is not salty at all, you don't even feel the salt!
6. The bath is average, the temperature is not higher than 50-70gr.
One of the advantages.
Conveniently located, and relatively clean!
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1
Светлана Куликова
Level 8 Local Expert
December 23, 2024
Foolishly, I bought a subscription without examining the hall carefully.
THERE IS NOT A SINGLE WEIGHT MACHINE IN the gym, which claims to be premium. None at all! Just cardio and dumbbell weights. I'm shocked and very upset, I came to swing my legs with weights, I can do it at home without weights.
Every second locker is broken, locks things and does not give them back, you have to run to the reception in a towel and ask to open it.
There are no water coolers, this is a shock to me too. There was always a super economy in any room.
The coolest club in Yerevan .. firstly , it is located in the city center ... clean ... cozy ... comfortable .. the staff is excellent... I advise everyone. ..van lov🩷🙌🏻
I can't name the advantages, but there are many disadvantages:
1. we organized an unexpected repair after the New Year holidays, without warning. In total, there are no seats in the men's locker room
2. once we changed the water in the pool for 3 days, then there was ice water for 3 days
3. At least one sauna is always closed. The Jacuzzi is always full
4. No compensation for the inconvenience caused. At the same time, the prices for this are all 3 times higher than in St. Petersburg.
There is no room in the locker room and it is very crowded, it is difficult to change clothes.
There are so many people in the pool that it is not possible to use and swim
The Jacuzzi is half working, the saunas are also a problem, either they do not work or there is a problem with the temperature, it is not comfortable and cold.
The staff is not responsive.
It's not worth the money + parking has also gone up in price.
The service in the club is 3 with a minus or 2 with a plus.
All the staff doesn't care about the visitors at all.
Numerous comments are simply ignored.
Only coach Rudik tries to make his visitors happy.
If the coach suddenly gets sick, then, of course, no one will call and warn you.
All spring we studied in the gym with the ventilation not working with a temperature of about 30 degrees.
The same stuffiness in the locker room. By the time you get out of it, you're sweating again.
There is only one Chinese multifunctional simulator, all crooked and oblique, wrapped with duct tape. It is not clear why it cannot be changed to a normal one.
On the menu of the sports cafe! the burgers and sandwiches club.
Caesar asked for no sauce and breadcrumbs, just lettuce leaves with chicken. They brought it in an hour! (because there's a banquet downstairs), of course everything is in sauce. And no one even tried to apologize and fix something.
In the pool, I waited 10 minutes for the cleaner to wipe the sunbed, as she was busy looking for someone's glasses and this was a priority.
It's time to change the club, although it is very convenient in location. It won't get any better here.
So that the review does not seem anonymous and questionable, my card number is 805.
Judging by other reviews, I'm unlikely to add anything new, but nevertheless. Plus, this hall has one - it is really located in the very center, right next to Republic Square. That's all (one star for that).
Minuses:
1. It is very stuffy. On average, it is 26-27 degrees, sometimes 25 (when it is cooler outside). Earlier it was written that there were not even blinds - now they have appeared, they save the situation a little, but it is still uncomfortable to practice. I'm still relatively young and healthy and I love the heat, but for the elderly or those who can't stand it, I can't even imagine how it might end.
2. A very small hall. In the hall itself there is no place for classes on mats, you have to lie on some bars along the window. There are 2 rooms for boxing and group training, but they are often occupied, and then you can't sit there with your mat.
3. The simulators are old, with torn leather seats, some creak a lot, one is generally covered with duct tape. The mats are also slightly torn.
4. There is no water cooler, water is only sold at the reception. This, of course, is already a quibble, but for such money this is the first room for me where there is no cooler.
5. The locker room (for women, at least) is very small, very stuffy.
6. The service is very sad. If any problems arise, you are simply confronted with the fact, without offering solutions. For example, one time there were no towels, and I was just told - Sorry, there are no towels. And silence. I had to "knock out" a solution to the problem, as a result, they gave me a bathrobe. Thank you, of course, but why not immediately offer a solution? What am I supposed to do, go home after a cardio workout in a stuffy gym all wet in the center of Yerevan?
7. The cherry on the cake - with the high cost of a subscription and terrible conditions, you will also be offered to clean the hall yourself. On each simulator it is signed, they say, respect others, wipe the equipment after yourself with alcohol. To be honest, this is the first time I've come across this. I don't mind respecting others, of course, but why do I pay so much for a subscription to also work as a cleaner there?.... It's very strange.
Conclusion. I really do not recommend it. But, probably, if you live close and have extra money, you can just go in to sip something for half an hour, and go home to restore beauty)
I highly do not recommend this room!
We bought a subscription to Cloud7 in December. Two months ago, they asked the reception to solve the problem with the temperature in the hall, because it faces the sunny side and it is impossible to study in such stuffiness (the kondey does not work). In fact, hanging some blinds/curtains would be enough. I was told that they would think about the problem. Of course, nothing has changed since that moment. We decided to take extreme measures and cancel the subscription, because paying for such a service is absurd. Of course, the contract is drawn up in such a way that in case of early cancellation of the subscription, no one will return the rest of the amount to us (the hall reserves 48% of the cost + recalculated so that each past month cost 60k drams). Instead of solving our problem and just hanging the unfortunate curtains, they began to offer us to change the hall to the pool, change the time of visiting the hall to later, when the sun does not shine, etc. 🤡 In short, the problem was not solved, and the money is not returned.
disgusting! AND IT'S NOT WORTH THE MONEY!
I explain:
1. The women's locker room is small and cramped, everything is on top of each other. And the men's is big (by the way).
2. For example, today, January 16, 2023, there was ONLY 1 hair dryer in the locker room! One! And this unfortunate 1 hair dryer has been lying for 3 weeks. That is, for 3 weeks of winter, this happens there. IT'S SO HARD TO BUY MORE! It's winter outside, a cold wind, I went to the pool, then to the shower and started drying my long thick hair. They need to be dried objectively for a long time, 10-15 minutes. What is the result? One woman covered me with a three-story mat and told me a couple of times to go back to my country :)
There was a scandal and hysteria. But the question is, what does this have to do with me? When I told that "sweetest" woman that I needed to vent this fervor at the reception and ask the manager the main question: "Why ONE hair dryer, and not THREE?". In response, I heard only swearing at myself. So I went to play sports and relax!
At the reception I was told that they do not have a book of complaints and suggestions, I can leave a review from myself just verbally, curtain :)
3. The main simulator in the gym is always broken (CHINESE AND THE CHEAPEST). It hasn't been repaired for weeks. When you come, in fact, you need to replace half of the exercises with improvised means, because the simulator is always broken.
4. Once I decided to leave a review on their Instagram, I was politely sent with smiles :)
5. At the time of January 16, 2023, the salt room is NOT WORKING in the pool, the hammam is NOT WORKING. There are no hair dryers in the women's locker room. The main exercise machine in the gym is NOT WORKING.
As they say, so think with your head :)
I will never advise anyone. The price and quality do not correspond to reality. We bought an annual subscription. We live in a 5-minute walk, and if we move and want to return the money, then it's also bullshit. You need to find a person to re-register, i.e. resell :)
Think a hundred times before buying a subscription here. We were burned badly!
It is terribly stuffy and hot, which makes it almost impossible to work out on all the simulators near the windows (and this is the entire cardio zone, etc.). When asked to solve the problem for 3 months, they say they will do it - while doing nothing (although everything is solved in a day it would not be for them ***) At the same time, the contract is drawn up so that it is not possible to return at least some money in a year (despite the fact that I was engaged in only a couple of months, in winter when the problem was not so critical). Wasted money. Disgusting attitude towards the client.
Prices are 3 times higher than in clubs in the Russian Federation. The gym is very small, all the simulators are constantly busy. Broken simulators have not been repaired for months. The pool is packed — like a pot of dumplings. Employees cheat with the conditions of the subscription when registering it