I stayed at the hotel for 4 days. There was a whole bunch of us! They occupied the second floor, I lived on the third. Everything was great, awesome! Delicious breakfasts, lunches and dinners! They didn't refuse anything! Very friendly staff!!! Special thanks to the owner of the complex Andrey Mikhailovich! Everything is wonderful! I recommend it!
Customer relations are terrible ! They are not at all interested in the opinion of customers and in no way want to make it convenient for customers and not for the service staff .
At my request to move the umbrella , which blocks both the sun and the view of the pool , I heard only rudeness and rudeness from a certain employee of Alexander .
Then I went to the hotel administrator Anna, hoping for a solution to the problem. Anna came up to me to this umbrella and defiantly began to say in raised tones that they could not move the umbrellas for each client the way they wanted!
What is very important, the sunbed does not stand in a row with the sun beds, it stands in front of the sunbed, which completely blocks the view of the pool and the visible sun.
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Level 5 Local Expert
October 7, 2023
There is no better place in Chisinau. I recommend it to everyone
The first impression is spoiled at the reception when paying - the cost is 90EUR / night, but at the internal rate, which is one and a half lei higher than the bank rate. Breakfast for 5 stars is very poor.
It seems that the hotel is in little demand. I got the feeling that I use only one floor for check-in. The rest is idle.
One of the advantages is the location in the park and the relative proximity to the airport, you do not need to go through the whole city.
Nice hotel. Apparently it was recently built, as there are unfinished rooms. Delicious food, beautiful and rich interior, located in a large park. I'll be happy to come back here.