Once again I get a terribly overheated drink.I don't see this in other coffee shops of the chain.Please train the barista to heat the milk to the desired temperature.
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Олег Ермолаев
Level 5 Local Expert
June 16, 2024
I took lemonade and milkshake, indicated the size XL And offered to cut the glass for some reason))) I felt like an idiot because I didn't understand the question
, but everything was biting
To order coffee, you need to complete a quest, listen to a minute of spam about promotions and the app. And when they offer coffee, they say medium and large, as if small does not exist.
I took a halvic raf for myself and my boyfriend, but he had nothing to do with raf coffee. Barista and cashier in one person. Desserts are frozen. The work area is dirty. For two drinks, milk (there should be cream) is whipped in one container, hence the taste in two glasses is completely different. The corner of the consumer was under the cash register, what documents should be there and what kind of documents the cashier does not quite know. The book of complaints and suggestions is not signed - fake? I'm disappointed and I'm unlikely to come there again, and if I do, it's definitely not for a good mood and delicious coffee.
So, if you want to take coffee with you quickly here, then run on, it will be slow. Grandma was standing in front of us in the queue and cursed that she would leave now, because she was waiting a long time for her order to be accepted. It turned out that the poor thing works, who plows for two: for the cashier and the barista. There are not enough staff here, and I did not get a clear answer to the question of whether your boss somehow solves the problem with the staff. I asked for a book of complaints and suggestions: I open it, and it's empty, it doesn't even say what kind of institution it is. Maybe KFC or furniture store? It's not clear. Pass by, or you'll spoil your mood because of the long wait.
Super slow staff. 2 people, and I'm waiting 7 minutes for the order to be accepted. Teach them how to use iiko and maybe they will start to beat off orders faster and not get confused
I stopped by to get a coffee during the break.
As a result, I was ignored at the checkout for 15 minutes.
The barista was preparing drinks, the cashier defiantly sat down at a table and began to have lunch)
The barista did not turn around to take the order)
I left) I will not come again
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Show business's response
Адриан Ф.
Level 3 Local Expert
May 9, 2024
Berliner is hard as a stone
Nechaya no
The action was not broken through
1 employee is missing