One of the most pleasant points of this network. You can always hear the staff greeting you from the doorway. It is worth noting both the quality of staff service at this point and the quality of the drinks themselves. Everything is at the highest level! We'll come back again.
The worst copix I've ever been in. It is very dirty (very!), the tables are not wiped, the worktops are dirty, there are no tubes and lids, until you say, the workers will not lay out. They collect a bunch of orders and put them in a mix, and not in turn, pandemonium and jostling begin near the narrow place of issue and proceedings where what and whose.
In other cofixes it was much more pleasant, on the same Kamayskaya in the Jili center or in Uruchye, near the metro.
They make very tasty cocoa. The staff is always on top and positive and it is very pleasing. The guys try very hard and do everything carefully and very quickly.
Having come here on 10/19/2024 , I wanted to eat a sandwich , I have never seen such a disgusting delicious type of food . The bread looked very bad, after taking one bite, it all went into the trash.
Expensive. Nearby there is cheaper and not worse. The tables are often occupied by bored students who have drunk their drinks a long time ago. That is, we go in and out, because there is nowhere to sit down. And for some reason they don't issue checks
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Карина
Level 9 Local Expert
August 27, 2024
Great place, helpful staff, always fresh pastries. I would also like to wish patience to the staff, because working with people is hell. Be strong guys, grandmothers are always unhappy with everything.
I went to get coffee - there is no coffee. In a coffee shop. No coffee. In a coffee shop. There are lemonades and matcha. But there is no coffee. In a coffee shop.
It is in this prefix that the service is simply disgusting)) I'll constantly come in and spoil my mood. They can't make the right order, they made it with the wrong syrup, and they just forgot about the sandwich, they only gave out coffee. If she hadn't reminded me, no one would have remembered about the sandwich. Employees are constantly actively discussing something among themselves, not paying attention to customers. It's just the height of bad manners.
There are no complaints about the barista, the coffee is not bad.
Today, the administrator politely "asked" to leave in an hour and a half - under the pretext that they were playing board games (not gambling) and there was a candle in a candlestick on the table. Moreover, this is not the first time we have come and always take coffee, sometimes also food. A couple of days ago, we saw that another campaign was also playing board games, no one kicked them out. Nowhere is it written that board games are prohibited. If they were really banned, as the administrator said, we would have been asked to remove them as soon as we started playing.
I would understand if it was about the occupied table, but half of the tables were empty (i.e. there was no excitement), in addition, IT specialists with laptops regularly sit, who take only coffee and occupy the table for a long time. I conclude that something did not like us.
The most interesting thing is that ten minutes after the incident, when my boyfriend passed by the Coffix and the same administrator was standing outside smoking, the administrator gave him the middle finger.
It was probably worth reflecting this in the book of complaints and suggestions, but I didn't want to spoil my evening. Basically, I will spend the accumulated points, delete the application and will not come back.
The place is good, coffee, snacks are top notch. But the staff is terrible!!!! I went in for coffee, to sit at my favorite, lighted table. The time was 21:00, the institution is open until 23:00, but the girl wanted to go home earlier and had already cleaned all the tables, put chairs, left only 2 empty tables. Although there were still customers who also wanted to drink coffee and sit at a table. What did I do? He removed the chair from the table. As a result, a question came to me, with a dissatisfied voice: "why did you remove the chairs?" . To which I replied: " to sit down." After these words, you just had to see the girl's reaction.... I think it was possible to behave differently in this situation, and not spoil the mood for yourself and the visitor. As a result, I left in a bad mood and you lost a regular customer. A girl working on 04.11.2021 in the area of 20:00- 21:30 should be taught at least the minimum standards of communication!!!! From now on, be polite.
The network is good, great coffee!
But somehow it is not comfortable in this lacation. There is not enough space at lunch all the time. Sometimes there is only one chair at the table. It's autumn and it's already cool - an employee can open the doors for backup. What for? Airing? It's blowing..
Delicious coffee, but it's not very comfortable to be there
The service sucks ... sometimes it's good, apparently it depends on who is serving.. Please do the normal maintenance… sometimes it's slow, sometimes the customer doesn't care at all, then one person at the counter and the queue is 10…
A nice and atmospheric place, you can sit down and drink a cup of strong coffee. A large range of products, a variety of donations is something, both with filling and with glaze, everything is very tasty!
I'm writing a review from a nearby coffee shop, as soon as I don't go to cofix, I constantly get on a technical break that lasts for an endless 10 minutes. Bad luck?) Then why do arrogant baristas constantly complain that the break is 10 minutes, despite the fact that it started 10 minutes ago?) A great way to not work, girls ;) Maybe you should somehow mark on the sign when the break started, when it ends, and not show your dissatisfaction with customer questions?)
Aggressive pairing…
On the way, I decided to stop by to buy raf 300 ml, I always take this volume, I don't need a larger volume.
The barista began to obsessively sell me a volume of 400 ml, and then all possible extras, pastries. I understand that you need to increase the receipt, but if the customer says "No, thank you", you need to stop, and not continue to push for additional purchases, to prove why it is better to buy 400 ml, marshmallows and so on.
Why should I argue with the barista, I just want to buy coffee and not spoil my mood. As a result, after a long "conversation", I had to raise my tone to stop this bazaar.
Dear Kofix, please do not teach the staff to behave so aggressively, it is very repulsive.
The service sucks completely. At the checkout and on the coffee machine, one untidy boor, Jeanne, constantly chats with colleagues about everyday "problems", forgetting about customers and their orders, not to mention the quality of the very beginning of the drink.
A big request to the management is to better select staff, because it really spoils the attitude towards the brand.
I have been visiting this point for a long time, but the other day they made a latte with spoiled milk and the staff didn't even notice it, despite the fact that everything was curled up into lumps on top. Remade without question, but the taste of coffee was barely noticeable, very much diluted with water .. 👎
03/22/2022 at 12.15 I made an order (only 3 people made an order before me). 12.35 my coffee is still out. 2 baristas disappeared without leaving any note. At 12.40, I just left without getting my coffee (no one came), because I was already late for my business. You know, if I had just ordered coffee for 2 rubles, it would not have been so sorry even for the time spent, but in the end I left 8 rubles for incompetent employees. Unfortunately, it has now turned away from the entire network....
The service is good, the coffee is delicious. I recommend
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Show business's response
Анастасия Лопарева
Level 4 Local Expert
September 14, 2022
Good afternoon. This is the first time I've encountered such a thing in this institution. We waited in line for 20 minutes while we made 2 orders, there were 2 more customers in the queue. Then, when ordering, they said "Cappuccino, Anastasia", I took it away. After 2 minutes, I realize that this is not the taste I ordered. And after another 2 minutes, another "Cappuccino, Anastasia" with a different taste is issued. And everything would be fine, but the other Anastasia was puzzled and upset that her cappuccino for a ruble more expensive went to me)) Please be more attentive to customers.
Thanks! Have a nice day 😁😁
I read the tearful reviews below.
HotFix is a caffeine chain where they make not bad coffee, as it is even very tasty for Minsk.
If someone wants to have a snack, maybe it tastes better than at the gas station.
But the coffee here is great, the pies are delicious, especially the tartlet with cherries 🍒
I drank a lot of Raf, in my rating 8 out of 10 possible (mint syrup min.portion)
Hello everyone) I'm very upset that if you don't come, you always have to wait a very long time, well, very long. There's only one person working and it's been a long time. We would have found help for a person) In the queue, you can change your mind a hundred times about ordering anything here at all.
I waited for a latte with cheesecake for 20 minutes, there was only one girl in front of me. A little more, and I would have just left, because I wouldn't have had time to go anywhere. The coffee/pies are delicious. The barista walked like a prisoner. I asked for sugar in my coffee, but there wasn't a gram of it there. 😕
Very slow service. Despite the fact that there were two people working, one was dealing with documents and invoices. Therefore, the drinks were punched and prepared by one person. And this is on Saturday in the city center. In addition, so much milk was poured that the drink turned out to be cold. Three only for the fact that I love this network, and the prices are pleasant. And so, today is a deuce.
The staff is very unfriendly
The lemonade was absolutely tasteless.
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A
A.
Level 7 Local Expert
December 4, 2021
Why add cold milk to a latte? It wasn't an ice latte that was ordered, but a regular one.
Teach your sissy barista how to make coffee, otherwise he probably doesn't know.