Comnet
100 reviews
September 18, 2024
Disgusting. Just nerves. There is never a normal internet speed. And most importantly, we are always to blame: either we have a bad TV, then the wires (which are installed by their workers), then the set-top box is again bought from the komnet company, then our router overheats and has few horns, which was also installed by the workers of the komnet. We change everything at our own expense again in them and the same song continues. We took a new router from your guys, four horns and again there is no Internet: we call, and in response to us, "the device is new, it heats up from our side there are no problems"
Went to the neighbors. The same problem and everyone has noodles hanging either on the ears or on the legs of the router.
I highly recommend it! Problems, nerves, and money costs will not turn around! And most importantly, you will always be guilty.
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5
1
July 18, 2024
The Internet speed is good, probably because we have good competition from providers and therefore only a couple of people sit on Comnet)).
But there is a disadvantage that their GPON cables are so thin that they tear due to a slight breeze. Because of this, you often have to sit without the Internet and these inconveniences are not compensated in any way.
Of course, I understand that they pay their masters for calls, and if, for example, I have 3 or more breaks in a month, then because of the calls of the masters, the company is already suffering losses to pay for these very calls.
Well, we talked, that's what I said - look, it's not profitable for you and it's not profitable for me and on your part what claims there may be against me, so you need to decide, not me, but if you are not satisfied, then we can terminate the contract. Well, while they're holding on, they're sending craftsmen to fix my Internet connection).
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3
3
December 29, 2024
I got involved in the Bring a friend promotion. The flight was excellent for 4 months. I took the cheapest tariff for verification. A TV set-top box, a phone and a PC are connected at the same time (I play tanks) everything works without problems.
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October 13, 2024
on the 4th day, the Internet does not work in the house, every day they promise to fix the equipment and every day they promise that it will work , but nothing is fixed and if they fix it, then nothing does not work! I don't have the strength to talk to them anymore, just nerves!
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3
1
December 28, 2024
The service leaves much to be desired, a reboot is constantly required, but most of all I did not like that after installing the comtv the employee did not explain that this number of channels was temporary, as well as it was not in the advertising booklet it says 90 channels that no one watches and all the others in the block
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November 5, 2024
I tried a lot to coordinate the connection of the home Internet using gpon technology. The result is that all the busy people can't connect the Internet to me on the days when I'm at home. Well, your broken Internet didn't give up
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1
1
December 20, 2024
One of the best providers in Uzbekistan. They quickly connect and respond to problems. I've been using it since 2010. There are no complaints.
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June 16, 2024
I am extremely disappointed with the services of the Internet provider "Comnet uz". My expectations of their services were high, based on the advertising promises of a stable connection, but the reality turned out to be extremely far from what was stated. From the very beginning, problems arose: the operators misled me, assuring me that I would have an uninterrupted connection. In fact, the Internet is regularly disconnected, and this happens several times
Every time I try to call the support service, another disappointment awaits me. Either I can't get through to them at all, or when I do manage to, I get vague and contradictory explanations from the operators. They can't really explain the reasons for the constant outages and offer solutions that don't work. As a result, the problem cannot be solved either the first or the second time.
The quality of Comnet uz's services leaves much to be desired, and their attitude towards customers causes confusion and irritation. Several times they even tried to convince me that the problem was with my equipment or location, although everything works fine for neighbors using other providers. It feels like they just don't want to admit their mistakes and correct them.
In the months that I have been using their services, the connection quality has not only not improved, but even worsened. Frequent disconnections make it impossible to use the Internet normally, even for simple tasks.
As a result, Comnet uz is a complete disappointment and loss of money. I do not recommend this company in any way. If you want stable and high-quality Internet, look for another provider so as not to repeat my mistakes.
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11
2
November 2, 2024
The disgusting quality of the Internet and the attitude towards users. Constant interruptions, I called the "masters" 8 times in three months of use. They came only 2 times. All promises and lies on the hotline. I strongly do not recommend it!
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3
1
May 15, 2024
The most terrible Internet provider, I strongly recommend not using their services, do not torment yourself and your loved ones. They came at the very beginning, recommended their services, disconnected us from the old provider, offered much better conditions, in fact, everything was fine for a while. Then it began to get worse and worse all the time, it was impossible even to send messages in a telegram. Getting through to the operator is a whole quest lasting from 40 minutes, so you can still expect the pleasant bonus of being simply dropped off by the operator at the other end of the line. If it were possible to put 0 stars, I would put 0. It's all cons, nerves, wasted time and money. They are not going to change anything, in general, it is not surprising even
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11
3
July 18, 2024
terrible service! we have been waiting for your master for 4 days in a row, two days ago one master came and fixed it again in half an hour, tomorrow is already 5 noon, why is this happening?They said no one would come this morning, then they called and said they would come by 15:00, and now we're calling, he resets, and then what? it's almost 18.00, then he will say that working hours are over, believe me, this is a terrible company that I met, the operators do not help in any way, SHAME!
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5
1
December 13, 2024
We conducted and connected everything quickly and professionally. The speed is good. Thanks
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November 6, 2024
Disgusting company, three months with them and already a big disappointment.The Internet did not work for 24 hours, but it was done only after the scandal.
We will switch to another provider
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1
August 3, 2024
Ассалому алайкум маслахатим уланманглар роса сарсон килишади чакирсак келмайди .Икки кундан бери алдашади боришади деб Бир тийинга киммат
2
March 24, 2024
I have not tried other providers in Uzbekistan, but I can compare them with Moscow ones. The quality of the Internet is very poor, the specialists are illiterate and cannot give any advice except: "change the router", "restart the Internet". To summarize, on weekdays from 21 to 23, you can forget about online games, an extremely high ping will not give you rest, apparently, the provider's equipment cannot cope. My friends are ok, they have uzonline, I think I'll also try it. The rest of the time, failures also occur, albeit not so often, in fairness.
If the company wants to deal with the problem, then write, but I need a specialist who can connect a few words, have at least some knowledge.
PS. Update: the company has not been contacted, the problems are still the same.
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10
3
July 19, 2024
the provider is excellent. all comments are made by competitors, or people with the cheapest router. buy a dual-band router then you will feel the difference!
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1
6
November 12, 2023
A typical Uzbek business, first they recruit a client, give speed as promised according to the tariff, and after half a year they won't even get half the speed. I use the tariff for 199,000 thousand, they promise 100 mbit for external and 200 mbit for internal channels, in fact, the external channel with servers inside the country is barely 90-95 mbit/s (ok, not critical, but still not as promised), and the external 15-35 mbit / s (results from speedtest.net see attached photos) and this is just after half a year of use, that is, instead of retaining and caring for customers, the company just scores on you. It is impossible to get through to the technical support call center, I stood in line 5 times, then the 15th, then the 18th purely so that when I became the first I was thrown off ... it's terrible, I plan to change the provider and I don't advise anyone to use their services! So that no one has any doubts, my username is with the provider: 45t222-8k1.
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18
1
December 25, 2024
Terrible customer service for "subscribers" problems of one hour are not solved for several days. The BOTTOM service
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September 16, 2024
Don't mess with me, you'll regret it. Accidents are endlessly their fault. Technical support will be waiting for 1-2 days. It's faster to make a new connection
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4
February 13, 2024
Everything is very cool, friendly staff, neat clean office! The service is at a high level! I recommend it!
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1
11
February 14, 2024
They reduce the Internet speed to 1.5 MB per second to promote their paid services such as renting (selling) their router, replacing wiring, changing the tariff to expensive and classic - a paid call from a master who will say that "the problems are on your side" and offer the above-described paid additional services.
It is bad when a company in the 21st century does not provide services with a certain comfort, so that a person earns and carries money to the same operator stably, but on the contrary creates even bigger problems so that the user quits work every month to solve some kind of money problem in the provider's company.
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10
July 5, 2024
a wonderful provider, there have never been any complaints, the Internet works stably and copes with all tasks
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1
5
October 19, 2023
I highly do not recommend this office.
I pay 199k sum for 100/200 mbit. Installed GPON. There is still no declared speed. Rather, it has become even worse: previously, Wi-Fi speeds reached 80-90 mbps. Now it's 15-25, at best 30-35 in the early hours. Calls to the service cause the operators a storm of indignation (they have to work). They do not help in any way, they talk like stupid garbage, they are rude. Calling a specialist costs 50k soums to measure the Internet. They won't do anything without it. If the management reads the reviews (and they sometimes respond), you can consider my review as an intention to terminate the contract.
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9
4
July 25, 2024
Thank you so much, everything is working fine
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5
October 26, 2023
I highly do not recommend this provider. Connected to the tariff at a speed of 150 mbit by gpon, gives no more than 10 mbit. The first month after the connection, the speed was according to the tariff, and then it was reduced. The technical support is not adequate. Think a hundred times before connecting to them. I regretted that I switched from uzonline. I'm waiting for the end of the tariff and go back to the previous provider
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9
3
December 19, 2023
The most irresponsible company. For four days they called and asked...Am I sure I left a request?...and on the day when they had to come, they call and say that there is no room in my house. And so the whole day is lost. Something like this.
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10
1
June 1, 2023
I've been using it for a year, the provider is wonderful, it works flawlessly, sometimes there are pings, but not particularly significant. In short, I'm happy so far, which is extremely rare. I definitely recommend it
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4
6
April 17, 2023
I liked the service very much, the prices are also steep, especially if you take into account their constant promotions and discounts, I really liked the fact that routers immediately offer good ones and can be rented
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4
3
December 14, 2023
The worst provider I've come across , the Internet disappears , the support service is called for 40 minutes, I give applications every other day, it's just terrible , I've been using it for 2 weeks. I'm changing my provider
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9
1
November 7, 2024
The Internet is not about anything at all... Sometimes even one device does not pull.
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1
December 9, 2023
I called tech support to restore communication (they say a break) I have been waiting for the 2nd day. I hope that the company is adequate and appreciates its customers. I'll wait another day and then I'll unsubscribe based on the results and my conclusions.
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6
1
October 28, 2024
I do not know what kind of Internet, when applying, the mantagers came who do not have a drill and other tools, when asked why not, they replied that the customer should make a hole and lay the cable himself, complete nonsense!
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September 18, 2023
Ugly operators. Can't answer questions, just put the phone down. I have been waiting for 7 days to connect the Internet, but there is no answer, maybe their tariffs are normal, but the service is terrible, especially the operators
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9
1
September 14, 2023
The hand twitched to change the Internet provider, the choice fell on them. Basically, when they don't touch anything, everything works more or less. But suddenly they decided to transfer subscribers to GPON.
Bottom line: since the connection (it took 2 weeks), the network has not worked for a single minute. Calls to the technical service were also ignored, and without a solution. When I last contacted the support service, I left all my best wishes and a request for termination of the contract. But as expected, the 3rd day passes, no reaction. Well, I repeat once again and it's already open: guys, it's too early for you to engage in networks, keep posting sheep. And you can listen to the recorded message on repeat indefinitely from 09/11/2023 enjoy !
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11
2
April 8, 2023
The best Internet provider in Uzbekistan, the speed is much higher than stated. I pay for 100 Mbps and get 480-500 mbps per second. Tech support is available 24/7. Everything is fine, low pings, high speed, I did not find any disadvantages
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5
7
August 21, 2024
Samiy bistriy Internet of Uzbekistan
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4
May 14, 2023
The best provider in Uzbekistan. I pay for 100/200 mbit 169,000 soums. I get much more than promised after 00:00 to 12:00, consistently always more than 300 Mbit/It works for a second, but during the day it is 150-250 mbit/sec. almost twice as much as promised. The rates are cheap, but the quality is the best
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5
7
January 16, 2023
***. I connected the maximum tariff with them. They laid a cable for me, through which such a speed is impossible. They did not warn about anything, they took a fee for the maximum tariff in the absence of the physical possibility of providing it. They require additional money for reconnection, they do not recalculate. I highly recommend it!
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2
2
December 21, 2022
Excellent Internet service provider. The speed corresponds to the stated one. The plan is economy + 30 and in fact 35. Who writes that the WiFi speed is low, change the router, I saw for myself, especially in the 2gg range
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5
4
January 28, 2024
A careless attitude, I've been sitting without the Internet for 4 days, so I decided to change the provider ... I don't advise it
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9
March 4, 2023
Fast and prompt service, excellent provider, I recommend it for home, not for business)
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3
3
December 29, 2024
The best provider
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May 19, 2022
The best provider today. A very loyal approach to customers! Even if you don't have time to pay on time, they will never leave you in trouble. You can take a trust payment for 2 days, and the technical support is just great. It is clear that professionals in their field are working. Good luck and prosperity guys! All providers would look up to you!
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4
7
November 2, 2022
The worst Internet!
Do not rush, take care of your nerves!
As soon as you connect, everything is great!
But after a month, the Internet starts disappearing, the subscriber and his router are to blame!
In short, do not go to the five check-ins that put this provider!!!
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10
4
March 28, 2023
I tried to connect to this provider, the call center takes a request, they promise to call back and silence. I left a request 3 times, the same thing all the time. They don't need clients.
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7
2
October 26, 2022
The normal connection is only to servers located in Russia. The rest of the countries with record high ping and severely reduced speed. Even Ucell's mobile Internet provides a better connection. At the same time, these people came, drilled through the wall and threw a fiber-optic cable. Why the hell would you bring fiber into an apartment and ruin a wall if your Internet is worse than your mobile??? The fragile fiber-optic wire has not been fixed in any way, it just hangs outside the apartment. I've never seen such a hack anywhere else.
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3
6
April 20, 2023
I know their huge advantage. But alas, it consists of only a few employees. But only thanks to them, the Room is still in the air.
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7
April 14, 2024
I am quite happy with the speed and price
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1
4
July 3, 2022
I've never seen the Internet worse in my life. Constant interruptions and disruptions. It works very poorly. They said that there was a problem with the router that I bought from them. They came and changed it to 5 G. But the problem was not solved and remained the same. I don't understand why I'm paying money. The price and quality do not meet expectations. I don't advise anyone.
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13
5
October 31, 2023
the most lame provider. I don't advise anyone. in the evenings, the speed drops to 1mb/s
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6
2