Computer Service
35 reviews
July 22, 2024
I highly recommend the service - you try it once and get used to high-quality services that are always specific and understandable, always explained by specialists, always provided on time and always correctly! Thank you for the quality (I do not plan to apply to another place).
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September 30, 2024
I was refilling the printer cartridge, everything is fine. They also gave recommendations for further use of the cartridge and subsequent refills.
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October 24, 2022
I recommend it furiously 👍🏻👍🏻👍🏻
Well done guys, excellent service center.
I have repaired a gaming laptop worth $ 2000+
The consultation is beyond praise: in detail, accessible, friendly, professional, after that it was not scary to give your laptop for repair))
We carried out repairs efficiently, inexpensively and quickly enough, I am pleasantly surprised!
I am writing a review, after six months of laptop operation, it works without any complaints, an important aspect
I did not expect to see such a level of service in my hometown
I will contact and recommend to my friends, thank you very much)
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5
December 1, 2023
After reinstalling Windows 11, the microphone in my laptop stopped working. After several attempts, the company was unable to identify and fix the problem. Although they did not deny that the microphone in the laptop is physically serviceable. Despite promising to solve the problem on the same day, this did not happen, and the result was a broken microphone. I also want to note the insufficient knowledge of the staff, who do not inspire confidence in the client and try to "sell" unnecessary services. They did not dare to take responsibility for the problem, but they took the money with pleasure. If it were possible to put 0, I would put it.
After spending a sleepless night, I fixed the problem myself :)
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3
October 19, 2023
Every time there are problems with the computer, I contact the company.Excellent service and attentive attitude.I want to express my gratitude to the administrator Marina and the whole team.
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1
March 10, 2023
I highly recommend the service - you try it once and get used to high-quality services that are always specific and understandable, always explained by specialists, always provided on time and always correctly! Thank you for the constant quality (I have already applied 3 times and I do not plan to go anywhere else).
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1
January 6, 2024
I was here , the prices were extremely high , and for everything from assemblies to ordinary goods
One employee waited for almost an hour while they processed other visitors
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1
October 25, 2022
Thank you very much, they solve problems with the laptop efficiently. I have applied several times and always successfully.
Great service, courteous staff and 100% professionalism.
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5
June 27, 2022
Terrible service. I brought a fairly new laptop in December 2021 (at that time 1.5 years in use) with a problem in the fan (periodic hum of the cooler). We tested for overheating - there were no critical temperatures.
Last week I brought a laptop to replace the thermal paste + check the cooler, since periodically there was a small crack anyway, then it disappeared again. There are no spare parts for my model in stock (if you change the fan).
As a result, the thermal paste was replaced (for this you need to remove the entire cooling system), a fan was photographed, which can only be ordered from Aliexpress, since there are no details! When issuing it, they informed me that if I still change the fan (if I order it from Aliexpress), then I will need to change the thermal paste again (this time I already paid 60 rubles for its replacement).
I turned on the laptop after the service the next day - the sound as if a motor was running (there was no such sound before with such a frequency).
Nevertheless, I decided to come back and clarify whether this is normal, while at first one consultant said the same thing about the fact that you addressed this problem (there were no such sounds when I brought it to the service), therefore, it buzzes))), then the second ran up to help and they said the same thing in a circle, did not receive a clear answer, left with nothing but the hum of the fan.
But!! If there is no part and in any case you will have to change the thermal paste AGAIN after replacing the part, you should not get to work, spoil someone else's equipment (not cheap - an asus laptop was bought for 2000 rubles 2 years ago) and take money in double, that is, 60 rubles for 1 replacement of thermal paste, then another for replacing the fan and again, the same thermal paste.
At the moment, the fan is humming non-stop and it is impossible to work on the computer until the part is replaced.
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May 30, 2022
We have been serviced in this service for many years, there are no questions about servicing, all services are performed efficiently and on time, there are small installments, but the price tag bites
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3
May 2, 2021
The employees of this service have a professional attitude to their work. I recommend them to my friends!
Even a client who is not particularly knowledgeable can be explained in an accessible language, help to figure out what is better for the available funds. A well-thought-out service system. A lot of attention to detail. Come and see for yourself.
I work in retail myself. Therefore, I can say for sure that in the case of such a customer-oriented approach as in this store-service, complaints from customers in the form of resentment indicate that the client did not want to fully understand the situation. It is easier for some customers (always and everywhere) to blame others, the seller, than to take responsibility for their joint on themselves. When the seller is really customer-oriented, as in this service, always! any issue can be resolved. And all the internal processes in this store/service are tailored to this.
Yesterday I serviced a computer I bought from them a year ago. On the desktop of the computer after maintenance, there is a folder with photos of the maintenance stages - it was / became. The implemented CRM system for working with clients is an indicator of attitude and level of work. Who does not know - thanks to this system, the store / service remembers all the information necessary for the best provision of services to you. - You will be recognized by the call, they will see what and when you applied. After a while, they will call back and ask how the equipment works and solve any questions that arise.
Everything is legal and guaranteed.
All of the above is a sign of high responsibility and a real honest attitude towards the client.
At the expense of "overpriced prices". - "Overpriced" say "masters" who can assemble themselves and understand the "hardware". For them, there are direct sales of components, for which a warehouse somewhere and a delivery service are enough.. And this is a service aimed at the average user. And he pays rent and s/n to the craftsmen so that you can come to a well-known place any day and time and get a qualified solution to the issue by buying equipment or a service.
And then, to deal with the issue of prices in principle.
1. Everyone always has a choice. And we are always responsible for him. If someone says that there is no choice, then there is one anyway. He just doesn't like the possible action, because it's easier to be a victim of circumstances and blame someone than to grow through his ignorance and difficulties.
2. Maybe it's not the prices that are too high, but your salary is too low? And then who is to blame for this? - See point 1. Or do something to earn more.
3. Answer the question: can a high-quality thing/service be cheap?
4. Do you remember that a miser pays twice, or even three times? Have you had such an experience? For me, yes. And more than once.
5. You always have a choice. Compare prices and the attitude and quality of the work / product with other places and do as you see fit. The guys have been working for many years and are actively and qualitatively developing. Thanks to what and to whom? - Thanks to their efforts and to us - the buyers, the customers who chose them, who trust them and have been successfully cooperating with them for more than one year. And why is that? - Because they do their job well and they like it.
"Think for yourself, decide for yourself.."
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6
May 24, 2023
I recommend it!Excellent service, does everything efficiently and quickly!
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2
January 29, 2021
Together with the company for many years.: from the purchase of a computer and now annual maintenance. Very competent specialists, an effective discount system, an individual approach to each client.
The company is flourishing and expanding its customer base.
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3
January 27, 2021
I do not recommend using the services of this company. Prices are inflated, both for components and services. Components, even taking into account delivery by courier service from Minsk, are cheaper than they are. According to the services, I encountered them when I passed a set of processor and memory motherboards for testing. The problem was that the computer did not boot, the components were new, and suspicion fell on RAM. Unfortunately, there was no one I knew who could check it out. Everyone had outdated chipsets with DDR3 or DDR2, so I had to go to this company. I thought that the issue would be resolved quickly, since to check my version, it was only necessary to rearrange the memory strips to other compatible motherboards. But the manager stated that full testing is needed and memory testing takes a very long time.To be honest, I did not understand why it was necessary to fully test the kit, as well as long-term memory testing, since these procedures would make sense if the computer worked with errors.
But I had no choice, since the components were new and I was pressed by the deadlines set by the law on consumer rights for exchange. Noticing how the manager's eyes gleamed with joy when I agreed, since it was a new chipset and a new processor that he had not yet encountered, I warned them, they say, guys be careful, if a defect is detected, then I have to change the components according to the consumer Rights act. As a result, after 2 days, the manager called me and said that the problem was caused by RAM, and then added that 1 leg of the processor was broken off. I was shocked, literally 10 minutes before I took the components to them, I examined the processor just for bent legs and no problems were found. Okay, I admit that if the leg had been somewhere in the center, it would have been possible not to notice, but it was the most extreme first leg and it was impossible not to notice it during examination. I really regretted that I did not take a picture of the processor before giving it to them. Realizing the futility of arguing with them that it was their fault, he asked if there was any way to fix the defect. To which I received the answer that it was necessary to find a donor processor, pay over 30 rubles and talk to the master whether he would agree to solder the leg. Oh, how, not only do they not admit their guilt, they also want to make a good profit on it. For the sake of interest, I searched for price tags in Moscow for such a service, from 350 to 500 Russian rubles. Thank God the leg turned out to affect only the built-in sound, as I found out from the socket circuit, so I just inserted a wire.I pressed the processor and everything works fine to this day. So draw conclusions about the professionalism of the staff and decide whether you should contact them
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April 12, 2022
The work was done, the question is no. But then the timing is wild, there is no varnish (special) despite the fact that this is a service... It was possible to provide a discount for failure to meet deadlines (2 months) once
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May 13, 2021
I don't recommend it. I gave the laptop for "diagnostics
" the next day it stopped working, they also called a week later and asked "is everything okay with the laptop? Well, it probably works without problems." I took it to another workshop
If you want your laptop or other equipment to be repaired efficiently, do not carry it there, otherwise you will be left without equipment at all
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September 10, 2021
I gave away a seemingly dead SSD, fixed it within a week, helped to put the radiator on. The prices are of course high, and they did not give a guarantee, but I am satisfied with the result))
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4
July 3, 2021
All computers were purchased and are maintained in this service. Everything is fine. Respect to the guys.
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4
February 15, 2023
Good center,excellent service
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1
1
October 27, 2022
Excellent service
I did not regret that I applied
And not expensive
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June 23, 2021
A very good company, I have been using their services for more than 10 years, if expensive, then high quality.The attitude of the employees is very respectful, I really like it.I advise you to contact us.
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4
June 27, 2021
They do everything quickly and efficiently. They explain it well in a language that is accessible to customers.
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3
January 24, 2019
The first time I came to the computer service for help for my computer and after making sure that the work was done well, I became a regular customer.The computer service knows its job. Performs efficiently and conscientiously . Customers are treated with understanding and respect. You can say a lot of beautiful words, but when you come to the computer service, you will see for yourself. Many thanks to the computer service, for the work you have done, as always I am satisfied.(Thanks a lot to Yuri and Vladimir for the tablet . ) Sincerely, your client.
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2
August 4, 2020
The most disgusting service I've ever encountered! They will not blink an eye, the staff is not qualified, everything is put on deception. What can I say if the owner of the service writes himself reviews!!! Never contact us here!!!
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3
March 6, 2021
You know this is the BEST service in the city of Kobrin, and there is also an opportunity to buy a new or used one
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4
March 9, 2019
I am from Dzerzhinsk, I was passing through Ukraine, I needed a navigator, the guys quickly and efficiently installed everything for little money. Thanks!
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5
July 28, 2020
Excellent service, consultants are professionals in their field!
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January 16, 2019
With regard to repairs, they had one time when the laptop started acting up, it was fixed quickly and efficiently. I hope they will always work like this.
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December 12, 2019
The prices are too high
The service is expensive, many far-fetched services are included in the receipt
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3
November 27, 2016
They helped me with the repair of my computer. The service is on top! Now I'm a regular customer! thank you! I advise everyone! Discounts for regular customers!
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5
2
June 16, 2020
Professionals in their field
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January 3, 2019
They know their business well and treat customers politely.
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7
September 6, 2018
Competent and polite experts in their field!
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November 7, 2019
Expensive services
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January 15, 2019
The price tag is space
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