I contacted this workshop to repair the microwave. I wrote the stamp in advance in Viber, and the wizard named the price. Everything was fine.
I bring the microwave and it starts, "Oh, so you have a model whose spare parts are at a different price... It will be more expensive...." etc. That is, the cost was initially named without looking and without understanding what they were asking about?
That's how the microwave was fixed, while it's working. I had to travel twice: to take them away and pick them up the next day. If the final cost had been announced in Viber right away, it would have been better if I had called the master at home, rather than driving the car twice and listening to what they thought and assumed.
I consider the "don't delve" approach to be unprofessional and not customer-oriented. It is not worth believing in the words of the master in correspondence - there are minus stars for this.
Objections that the master needs to look at the technique for voicing the final cost of the work are not accepted. Somehow, magically, other craftsmen were able to determine the correct part and repair cost by the model number.
Everything is simple and without frills. Both the furnishings and the service. But the most important thing for the client is the result!
I handed over the monitor for repair and called back a day later, the monitor was ready. The price for repairs is below the average in Minsk. I hope that the monitor will last a long time.
I brought a slow cooker that was already under repair and they told me to throw it away, they say they can throw it away themselves, but I somehow doubted it) a slow cooker, almost new, expensive. Driving by, I decided to give it back for repair. It was turned on, but it works!!!! Never leave your equipment to be discarded in the workshop!