Confectionery house Trukhanov
Business hours
Closed until 10:00 AM
Directions
Fabryka 8 Sakavika
84 m
76 reviews
December 27, 2024
Unfortunately, my experience of visiting the Trukhanov confectionery house (rather an average-grade canteen) left me very disappointed.
Product quality: The desserts ordered, including Carrot cake (or as the dessert owner put it), were not fresh enough, or there was initially such a taste, I did not figure out what was unacceptable for an institution with such a reputation.
Service: The staff was not friendly, but they were also rude.
Prices: For the quality I received, the prices were unreasonably high. If you promise high-quality desserts and service that justifies their cost, this expectation, alas, was not there.
As a result, I cannot recommend Trukhanov confectionery. I don't mind the time and money, but I expected better quality in both products and service. I hope they will improve their standards, otherwise they are unlikely to have many loyal customers.
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1
August 31, 2024
Spoiled mood from Trukhanov's rude response when choosing dessert. I "sent" to get acquainted with desserts on the website!!!!!!!: "I'm not going to take the dessert exam!". Opanki.... unexpectedly....
After reading the reviews, I saw that this was not "such a day" and they say, "I was unlucky...", it turns out that if Trukhanov himself is "at the machine: then visitors hold on! It's just the daily rudeness of management as the norm. It doesn't matter who is standing in front of him: a woman twice his age or a young girl - bad manners and arrogance rule. Either he defiantly does not turn around and is silent, and if he answered so little, he does not refuse
No dessert is worth a spoiled mood and disrespect. This is my last room and I will not recommend it to anyone.
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8
December 24, 2024
We bought a cake for Christmas today, thanks to that idiot Trukhanov.
They bought a cake on Barykino Street, gave money to the seller, he asked for a change, it was not there, to which the seller did not respond, but a voice came from nowhere, these are your problems, go and look (without a badge), I explain "dear", there is nothing to take rudeness, to which the answer is: "Don't call me that", the question is asked, how to address, what to respond to: "I'm Trukhanov and I'm off, so we won't serve you," I explain that we're in a place where people are served and there's no reason to refuse, to which he said that he was a sole proprietor and I was at his house and sent three letters, to which he caused a smile for such behavior, stands and says "what are you laughing at here. .." Well, there's a guy like that :" I'm the owner of the dump, and the dump is mine."
Question: how is such an individual entrepreneur allowed to open a store if he considers a store to be his home? When opening an individual entrepreneur, it is necessary to explain to such would-be IP officers that such establishments cannot be opened at home.
The so-called Trukhanov would like to heal his nerves and explain what customer orientation is and that you can smile especially in pastry shops.
Have a great mood, everyone. Buy cakes, pamper your loved ones, but not here. You are not welcome here and your mood will be ruined.
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