She came to the Consular Department of the Embassy of the Russian Federation in Astana under the program of resettlement of compatriots. I got a consultation with Alexander Sergeevich Klochkov (a very polite, pleasant young man), he explained everything to me clearly, what documents and certificates needed to be prepared, said: "If you have any questions, please contact me." I collected the documents within 3 weeks, all this time Alexander Sergeevich advised me, helped me with the correctness of writing the certificates, with all this, completely free of charge. THANK YOU SO MUCH FOR YOUR RESPONSIVENESS, WILLINGNESS TO HELP, AND FOR ANSWERING QUESTIONS RIGHT AWAY! As soon as I collected the documents, I joined the electronic queue. I came, Alexander Sergeevich arranged everything very quickly. The atmosphere in the Consulate is quiet, pleasant, and comfortable! P.S. I was met at the Consulate by a very polite, positive man! The acquaintance with the Russian Federation began with very good people!!! Good luck with everything!!!

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Анастасия Барабанова

Level 7 Local Expert

I started applying here for the first time since 2019! I see both good and bad comments! there is some truth, especially lately, and it's true that I can't get through, they used to take the wheelhouse. and I always write to e-mail, they are still more willing to respond! and as for the employees, it all depends on who you get to the reception, there were also super nice employees, I saw them praised here too, but they were not very good, as they say! Overall, I'm happy!

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Сафудин Албагачиев

Level 2 Local Expert

Hello! For 2 months every day we try to sign up for a passport replacement , writes something that is not unique , then we call the consulate there they say that it is necessary to sign up on the website on the website it does not work in any way . They called another number, they say the same thing and add "this number is for emergencies only." How do I sign up?! What should I do?!

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