How big and at the same time terrible our country is. Russian Russians have no comments here, Kazakh is a brother to Kazakh, Kyrgyz is a brother to Kyrgyz, and Russian is a brother to Russian. You need to try to get your own people into your own consulate, so also the service conceived by civil servants both at home and abroad is equally terrible. It is terribly insulting and shameful for our country, not only to ourselves and our own, but to other people who receive our citizenship and passports. All reviews of Russian embassies and consulates have looked at reviews in other countries, the situation + is the same.
A very polite man answered the first call. But then the lady to whom he transferred my call turned out to be a terrible boor. Phrases like "what do you mean you don't know" or "What's not clear here" Do not correspond to the style of communication of such positions, conduct a training on the culture of communication