I would like to express my gratitude to Tatiana Borodavko for her help in choosing and arranging a tour to Turkey! Tatiana is always in touch, answers all questions responsibly and professionally. On her day off, she came to the office to sign a contract with us.
The travel agency has a very convenient location, a comfortable office and competent, attentive staff! I believe that our vacation will be wonderful!
I hope that Tatiana Borodavko's customer orientation and professionalism will be noted by the management)!!! Thank you for your concern, quick information and advice! I wish Coral Travel prosperity, and we will be happy to use your services in the future!
For many years, our family vacation has been trusted only by Coral Travel. Our manager Daria always selects tours very quickly. Hotels are always in accordance with your wishes and expectations. Every vacation is unforgettable. It is very important for me to organize the process of preparing for rest and the road, because we always travel with children. And thanks to Daria, I can completely relax and always know that everything will be at the highest level.
We flew in January 25, in addition to being late with our passport, they booked the wrong room for us, they didn't warn us about the deposit, and at the very end, before flying back, they confronted us with the fact that the flight was delayed for 8 hours before departure, our question is: - what should we do? Do we have plane tickets and couplets? They replied, "well, you didn't buy tickets from me," and when we asked them to at least change tickets, they replied, "ask your friends in Minsk." Belavia only changes tickets at the office on Nemiga, and for a second we were on the other side of the world. As a result, we had to find friends ourselves, ask them to go to Minsk and change tickets, and we slept at the Moscow airport for a day. They ruined the whole cool impression with their maximum irresponsibility , I can attach screenshots of the correspondence .