I dialed the phone number.
The girl introduced herself, clarified the question, then the dialogue:
- what time is convenient for you?
- for the evening
- Unfortunately, this specialist has scheduled all evening hours until the end of the month. Let me sign you up for a paid consultation on your question!
- but what's the point of a paid consultation now if I don't sign up for this specialist by the end of the month? Let's make an appointment with this specialist for a consultation and an appointment in the very near future, even in the next month?
- this specialist is on a business trip next month, when he will return is unknown...
- then it is completely unclear:what's the point of paying for a consultation with a specialist that I won't get to at all?
- one specialist will consult you for a fee, and another will take you in.
- girl, can I see the work schedule of your specialists, and sign me up for the next free evening for paid consultations and an appointment, but to one specialist?
- You can. I'll check it out now, and I'll call you back.
The call ended at 10.30 am on Friday.
At the time of writing the review, the time is 20.00 on Friday, there was no call, and there will be no call....
"K" - customer orientation...