Pros: location (quiet around, own territory, private Parking) ; event manager Galina; waitress Marina; delicious cuisine; good bartenders in the lobby bar. Fitness center, swimming pool, sun terrace, sauna, massage. Minuses: 1. There are no kettles in the rooms. 2. There are no irons and ironing boards in the rooms. 3. There are unsafe balconies in the old building (any neighbor can climb on the left and right). 4. The balconies are COVERED with birds to death (probably there is no cleaning). 5. There are outdated, complex safes in the old building. The main problem: COMMUNICATION with the staff (reception, booking department). Three working days were spent trying to a) try to get answers to questions about the hotel's services and opening hours in writing; b) try to find a number where at least someone would answer the phone. As a result, INCORRECT information was received verbally!

See original · Русский

Антон Малетин

Level 9 Local Expert

Excellent location, in a quiet area. Nice rooms. The heating is good, the interior is quite cozy. There are many rooms with balconies. You can put 2 bottles of water as a compliment. One is missing. I think it's time to review the breakfast menu. He's good, but not great. In general, everything is fine! But there is space to work before the assessment is excellent. The tea table is not updated, i.e. there is coffee, tea, sugar upon arrival, and everything the next day and after, a new set will not be brought. A trifle, but not very comfortable. I'm shooting a star.

See original · Русский

Виктория Крупиёва

Level 24 Local Expert

A large hotel is almost in the center of Karaganda. I must say right away, it is far from cheap, breakfast is included in the room rate. The room is large and spacious with an incredibly comfortable bed, pillow and blanket) The room has everything you need: bath accessories, bathrobe, slippers, cloths, water. Air conditioning, TV. The only thing that was not in the room was a refrigerator. As for breakfast: the choice is acceptable, the food is delicious. By the way, I would like to draw your attention to the fact that many foreigners stayed at the hotel. The British were definitely there, a whole delegation. After talking with them, it became clear to me that the guys had come not just to see the city, but to discuss business issues. In general, you can meet a wide variety of foreign guests at the hotel, which means that the hotel level is 5+.Keep it up! :)

See original · Русский