We ordered a bed. Before you open it and check it, you need to sign a paper that you have already accepted the bed. Without verification. The bed does not match the order. The niche for linen is absolutely not the same as in the photo in the catalog. The bed came without assembly instructions. They called about the instructions- we will contact the production and send them maybe tomorrow. When we get a call about compliance, we can't do anything, the papers are signed. I just wanted to order another one and immediately go to court for nonconformity. They did not look further, only because they needed a bed urgently and there was no time to look for another one. We will never deal with this office again. And we don't advise anyone.
I do not advise anyone to contact this company, we are waiting for the 3rd month for an installment sofa. They promised to deliver it within a few weeks. The managers answer the calls and extend the delivery time each time.
It's a disgusting office. The order was not delivered at the agreed time, referring to the fact that it was not agreed upon, although three days before the operator confirmed that the day had been chosen and told to expect delivery. As a result, all the plans went down the drain...
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Надежда Х.
Level 2 Local Expert
March 14, 2024
We ordered a wall. The package did not match the order. They fooled their heads for a month, agreed to deliver the details. The wrong part was promised to be delivered within a month and a half, but eventually brought in 2.5 months, but the part even differs in color from the entire wall. As a result, 3.5 months were wasted.
A terrible office! They fooled their heads for 3 weeks and never delivered the mattress, lost time and nerves, did not call back themselves, postponed delivery for 3 days, and then reported that the mattress was not made and you need to wait another 4 weeks