The story of how they wanted to cheat us out of 45 rubles on New Year's Eve.
The table reservation was made in advance and lo and behold, we were given the opportunity to choose a table that was comfortable for us. We made an advance payment, but that was the end of the miracles.
When we arrived at the restaurant on December 31, we saw another company sitting at our table. We received the response "the amount of your pre-order is less." We were shocked, because no one informed us. The table where we were transferred could barely hold the plates of snacks that we ordered and drinks. No one expected such a scam, but there was nowhere to go, so I had to stay.
Immediately after the chimes struck, they brought us an invoice with the pre-order amount, giving us the impression that they wanted to get rid of us…Bring the bill at the beginning of the evening… And we found out that they were demanding the cost of the entire deposit from us, and everyone had forgotten about our prepayment. We all understand, a person could get hung up on New Year's Eve, at first they politely explained and asked to count it. After 5 minutes of complex calculations, they approached us and demanded the same (incorrect) amount in a commanding tone. Instead of resting, we had to sit with a calculator and explain to the waitress where the amount came from.…Also, after all this, we had to do self-service. The table couldn't hold everything, and we had to keep an eye on the empty plates and glasses, but apparently it was just us. Therefore, empty glasses and plates had to be taken to the bar by themselves. I don't consider us restaurant critics and picky customers, but such situations should be 100% covered.
As a sign of apology, we were given 2 shots for 3 people. Is it worth the ruined holiday?
Service at the level. The waitress girls are very polite and trying to please. Bartenders are funny. The program is extensive - from karaoke to stand-ups and humorous shows. The food is delicious. There is a huge assortment of alcoholic beverages. But I would like to have a bigger assortment of beer.
It's not the first time I've been to this institution, the staff is working well.
Good, tasty and not expensive cuisine, delicious cocktails.
The interior of the institution is very pleasant and atmospheric, which is not found in every institution. An interesting program on weekends and beyond. I recommend.
We visited this institution on Saturday - in theory the most active day for partying. We booked a table via Instagram, everything started well. Outwardly, this institution, the light, and the sign "Karaoke" were very attractive. There were huge hopes for this institution, but the disappointment was the same.
At the entrance, guests are not even greeted by a security guard, who, in theory, should at least make sure of the age of the visitors, let alone the administrator. We went in and stood in the middle of the hall like fools until I found this "guard" and asked to clarify where our table was. A couple of minutes later, the waitress came up (she was the only one that day) and sat her down at a table where there were not even napkins (not to mention salt shakers). The menu was served. We had a deposit, they asked me to pay it right away, which is the first time I've met, well, okay.
Hookah for three, the coals were changed once in the evening.
Well, the cherry on the cake is KARAOKE. The sound still went nowhere. but. If you already declare yourself as karaoke, then it would be worth at least installing the program, and not looking for clumsy backing tracks in Google. Plus, to sing a song (with a deposit they are free, and so - 10p song and for some reason out of turn at once, although the deposit is 15 times more than the cost of one song), you had to approach the DJ yourself every time and ask to sing. In general, as karaoke - at this stage - is very, very sad. At a minimum, you need to have a presenter who will transmit the microphone in a circle, and not so that I paid for the deposit, and someone came, paid 50p and sings 5 songs in a row without a queue. It can become a good institution if you put your hand to it, but for now - two stars.
Minus to the guard, who was standing and did not know what to do with a drunk man who tried to tear OUR hookah out of his hands, almost demolished our table, fell on our chair. It's amazing how he was able to get it out after all.
We have been to this institution more than once as a large company and together , the service is at the highest level , excellent cocktail service . Good, tasty and not expensive cuisine. The design of the establishment is very pleasant and atmospheric , which is not found in every institution. An interesting program on weekends and not only, stand-ups are very popular) . I recommend.
It's a terrible place. We will not recommend him to anyone, but on the contrary, he will dissuade from visiting this place. Here is our story - we decided to meet with friends to chat in some institution with a hookah and pleasant background music. The choice fell on this institution, since none of us had been there before. We booked a table, arrived at the place. The first thing that greets us at the entrance is a security guard-administrator from Central Asia, who sweetly communicates with his relatives via video link, in broken Russian told us that you need to pay 10 rubles per person for admission (when booking by phone, no one told us this). Payment was required on the spot, before entering, in cash. Naturally, no one provided us with any check (accordingly, no one pays taxes on this) and in general, usually the entrance fee is included in the bill at the exit. At the same time, without payment, we could not even look inside to see if this place was suitable for us. A little surprised, we still paid 40 rubles and went inside, where we were led to our table. And then we realized where we were - a very colorful contingent, the music is playing at full volume, it's almost impossible to shout it over. Naturally, in such an atmosphere, one cannot count on any communication. A young DJ girl (if you can even call her that) turned on mixtapes downloaded from the Internet from her laptop and danced with her friends at the next table. We immediately decided to leave this institution and move to another place. There was a question of a refund for the entrance fee. The security guard-administrator refused to return the money to us and we were safely sent to the owner Roman. Roman, in turn, also refused to refund the money, arguing that we had booked a table for real customers to sit at (despite the fact that the neighboring tables were empty and there was no hype). Spitting on it all and not wasting time, we left. Ahead is an appeal to the tax service in order to check this institution. Guys, avoid this pub.
We celebrated the New Year's corporate party. I would like to thank the staff of the establishment for the decent service and cuisine. We took into account all our wishes and helped to make the menu. The prices are adequate, as is the minimum order amount. The only thing I would like is more space!
My review will most likely be sent in support of the previous review. I also attended this corporate event (at one of several companies).Perhaps the person made a mistake in the name of the salad ingredients, but he really didn't “go in" to anyone.. It was enough to explain some things culturally and that's it. But no, there were threats of trial for libel and so on. Hello guys, what are you doing?))
Did you call someone something here? Or did they come up with a story about someone specifically from the staff that defames his honor and dignity? So no, they just left a review here. So "don't overdo it."
A wonderful place, visited the other day with friends, a cool interior, this has not been seen in Gomel, well-mannered staff, no complaints about the kitchen, delicious and cooked quickly enough, unlike many establishments. We also got on a humorous show, so I advise Everyone!)
I was celebrating my birthday ! I am very grateful to the administration: they advised me to choose dishes from the menu, they made an individual order for what I wanted. Everything is very tasty, and most importantly affordable. When there are a lot of guests, it turns out to be expensive, but I was satisfied with everything. A large selection of cocktails with an interesting serving. The bartender is working with a bang. The staff is polite and attentive. And very cool music! I recommend it to everyone.
I am a regular guest of this bar. The atmosphere is gorgeous! The attitude of the staff towards the visitors is the same! And this is the most important thing.
A large menu of cuisine and cocktails. I wish there was more space on the dance floor! Open a bigger place))
A wonderful place to relax.
I really liked the hookah and the author's cocktails.
Friendly and helpful staff
5 stars, although I would put all 10.
I recommend.
The hookah was really good, if I hadn't been bitter and hadn't noticed how another hookah was lit by a waiter with a hookah man, it would have been better. The atmosphere is pleasant, the staff is good, if only orders were not confused... The most important thing, HOWEVER, is waiting for a burger with potatoes and cheesecake for an hour and a half, I will no longer wait for an hour and a half for a bun with a cutlet, at most I will go to a hookah with tea, if I don't have to wait for a brew for an hour and a half and half of the establishment won't light my hookah
A great place to relax and hold events .We celebrated a birthday, everyone liked everything, both the youth and the older generation.The food is delicious, which was not on the menu, added. The service is excellent, thank you so much for the holiday!
The place is such a place, they say that they have karaoke, but in fact there is just a projector and a couple of microphones, of the two songs that I wanted, there was not one, but they take a song like in normal karaoke, with a similar story with the kitchen, of the four types of beer from the menu there was only one, they ordered pasta carbonara and pasta with chicken and mushrooms, there were no ingredients for the second one, and the pasta carbonara turned out to be just pasta with bacon and cheese. The interior is average, but the tables are sticky, the laminated menu is also sticky.
We celebrated the beginning of the school year with a group! It was the first time and we were pleasantly surprised, although I had passed by earlier, I kept thinking of going in.
The menu has everything you need. A large selection of cocktails. Everything was fine with the prices, too. There is karaoke. But we don't sing. You can also dance. The atmosphere is gorgeous, thanks to the color and glowing balls! The staff is Mega positive! I recommend everyone to relax in this place!
We visited this institution yesterday. Everything is terrible, from the staff to the food and drinks.
We arrived at 19:00.
We were given a menu. There is a lot of choice, but you could only order a pathetic (literally) cut. It feels like the sausage was not cut but torn with their hands.
Everything that is deep-fried, pancakes and drinks. But, the drinks weren't all there either.
So, we ordered 2 servings of pancakes, nuggets and 2 cocktails.
Cocktails arrived about 5 minutes later.
After another 15-draniki. And we sat and waited for the remaining order for at least 25 minutes. I went to the bar to check the waiting time. No one. The waiter came out, he is the bartender, he is the cook, he is, I think, and the cleaner in one person. And he told me not to stand in the aisle. . Okay When asked how long we had to wait, he said that he was the only one for everyone today and would have to wait.
That's all I'm getting at. There is no landing from the word. 4 tables were occupied, including ours, and the staff of the establishment was sitting at one of the tables. And when the rest of the order was brought to us, I saw these unfortunate nuggets, which, apparently, had been cooking in oil all this time (dry and hard), sausage and meat, which somehow lay on the serving board. It's a pathetic sight. So, nothing in this place pulls even 3 stars. I do not recommend it.
We held a corporate party here. I would like to thank the administration of the institution and the staff for their individual approach and delicious dishes. Special thanks to Roman - cocktails will make any
The best place, I go to it every day, the staff is at the highest level, the hookah master makes just wonderful hookahs, you can lick your fingers, cocktails and shots too!
A wonderful bar, I was relaxing with friends, I liked everything from the atmosphere, ending with music and staff, a fairly wide selection of cocktails and shots.
It's a great bar, I really liked it
We came in with my husband, I really liked everything
Clean, neat, the guys are so polite
The food is cool, there are a lot of things
The cocktails that are there, you definitely won't find them anywhere.
The Caged Bird cocktail won my heart
. It's a good place, we'll go back there more than once! I recommend it!!! I give you 5 stars!
1* this is only for delicious dishes. The service is just awful! The waiter girl does not know the composition of dishes and shots. The promised karaoke was received after a wild conflict, while the karaoke from YOUTUBE is also very bad. They brought the wine not what they ordered and accused us that the guys were running out of steam🤷♀️Tables are not wiped or cleaned. Conclusion: "Thank you for a ruined evening!"
I want to thank Victoria for her work as a waiter - she is a very cultured and responsive girl!
In general, the bar is good - the interior and atmosphere!!!
We were at the institution on 03/17/2023.
The staff is pleasant and polite. We arrived at about 19:30, considering that the program starts at 22:00, as we heard, the music was already playing very loudly, it was problematic to chat. Initially, there were no people at all, even though it was Friday. They haven't increased much in two hours.
The place itself is atmospheric, colored lighting, comfortable sofas, but the menu and the dishes themselves are not impressed by the word at all. The salmon salad was served with huge long pieces of fish that had to be cut to eat, there was no dressing at all. There was nothing to eat in the ribs, and in general, the portion of hot was too small and without enthusiasm. Garlic was completely absent from the declared garlic croutons, and the chicken nuggets were bland, as if they had no salt at all.
The girl taking the order, a great fellow, was interested in whether we liked everything. But the menu needs to be worked on.
Guys, improve, have more satisfied customers and good reviews!
I really like the work of the waiters - they do not work obsessively, I do not like when they stand over my soul or persistently offer something. We go on weekends with a friend - I always feel comfortable
I love burgers - there are different ones on the menu. I've already tried two: chicken and chef burger. I really like the fact that the bun is ordered at the bakery (as the waitress said) - it is very tasty. The filling is juicy, very much. Service👌 a DJ plays on Fridays and Saturdays, girls dance, it can be very fun )
It was the first and last time in this place. We booked a table, when we arrived , someone had already taken it and had not cleaned up after themselves. During the 15 minutes we were there, not a single waiter came up. I do not recommend the place.
The staff is slow, I've been there several times, I didn't notice any difference in their work. A place in the city center, there is a stand-up on Tuesdays, it's cool)
There are cocktails. You don't have to eat one meal at a time. I took nuggets once, I really liked them, but after ordering them again on my next visit, I was very disappointed, the meat was tough and not tasty. There are hookahs
An interesting, beautiful place. Reasonable prices and there is a choice, the waiters work quickly and are polite. It's a pity there's not enough space.
A very ambiguous institution. At least the tables raised questions. And the format of the institution is not clear. Once we stopped by at night for a cup of espresso and there was no one. Once we came in the evening, we were met by a security guard for some unknown reason. I don't even know what else to say about this institution
A relatively new bar, it has been in existence for a year. It's not a big room. It's quite cozy. You can order a hookah. There is something like a disco. Bathroom for one person. Things are hung up in the lobby, which is not very convenient.
It's a great place. The staff is super friendly, the food is delicious, cocktails with very unusual serving. The prices are average. The programs are interesting. It just went over my head.
The modest gloomy gray decor with plastic greenery did not scare me;) visually, everything is fine, I won't say for the kitchen, I took the slicing, but I liked the fries in two versions.Beer is a choice from the word no. An ordinary institution - if it weren't for stand-up, it would have passed by
Darkness. In d.Tereshkovichi would be appropriate. But in the center of Gomel, it is not clear how they survive. The kitchen is terrible, alcohol from the 90s, the design ....., they don't even brew coffee: like in a cheburechnaya "coffee machine" table. The waiter brings the cocktail in a narrow souvenir cage, opens it in front of the client and takes it out with his fingers by the edge, i.e. the bartender also put it there (where you then touch your lips). Hygiene is at 0 ! And this is with us. What's in the kitchen???
A place where karaoke is turned on from YouTube and they charge 10 rubles for one song. Despite the fact that it is also buggy. I don't know about food and drinks, but hookahs don't taste good to me. Unpleasant impressions remained.
But plus, the employees are polite
We constantly go to this bar, we like the atmosphere, a large selection of cocktails, we are satisfied with the serving. When a DJ is playing, sometimes there is not enough space to dance, but everything is top!
I often go to this bar, I really like the service and hookahs. Delicious salads ) reasonable prices: 20 rubles for tea for two people and a Kiwi mojito cocktail
The sound in the place is excellent, but otherwise one star. Prices are the same as everywhere else. People hardly go there. We were with a friend, he weighs about 110 kg. We ordered a hookah and about five different cocktails . He was sitting on a chair, I was on the couch. We sat there without fidgeting , we talked. A friend got up several times, sat down, went somewhere. After that, the chair broke under him. The institution demanded 60 rubles for the legs. And it didn't even apologize. Of course, we gave the money away, but we definitely won't go there anymore.
We ordered meat, we waited for 1.30 the meat was not fried, it was barely warm, the potatoes were generally cold! The salad is just a pile of vegetables without anything! There are no 20+ people at all, a bunch of youngsters forever! I'm surprised how she lasted a year.. I was probably there for the last time.. the prices are above average for that kind of establishment!
Cozy establishment, waitress girls work fast. They often hold stand-up events
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Show business's response
Kiss Party
Level 7 Local Expert
September 8, 2023
It's a good place. Disco music from those very times, delicious food, there are stand-ups, karaoke... I really liked it. Thanks a lot to the guys, something new in Gomel
We were with friends for the anniversary of the bar. It was just wow! The program and most importantly the atmosphere is unreal! Very cool staff
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Show business's response
H
HNLTON
Level 4 Local Expert
November 1, 2023
I came, paid for 2 songs, firstly, they include backing tracks on YouTube, saved 10k + bel.r for normal karaoke equipment. On the second song, the microphone was discharged and sang 20% of the song that he wanted. I asked as an apology for the third song at the expense of the establishment and was sent on a third trip by the administrator, the bartender and the waitress. The atmosphere is fire. Director, if you read the reviews and you don't @&₽"@₽(anyway) do at least ast-100 and reach out to you, and so the institution left a negative impression of autumn
I've been to two themed parties, I didn't like it. Cocktails are 90% water and only 10% of what is indicated. They tried to cheat by 40 rubles or more! There is only one name for the Euphoria theme. I will never come there again and I do not advise you. I supplement the review, because what I wrote on Instagram was deleted, and the account was blocked)The room is small, and therefore stuffy, the entertainment program is funny, and only a few people from the staff were pleased.
I was with the company a couple of times, I liked everything!Hookahs are fire, thick!!!For the price, everything is very adequate.Clear.The girls are smart dancers, they cheer you up!It's a good place!