It's a great place. Wonderful nature. Fresh air. The sanatorium Kristall (formerly Ugam) is magnificent. Clean, tasty, good. There is a swimming pool, beautiful clean cottages
A good holiday home, breakfasts are just super, only the stairs to the pool need to be redone, it is not very convenient to go down and up since the steps are of different sizes.
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Дилдора она Бинту Мумин
Level 11 Local Expert
October 4, 2024
We like this vacation spot. It's nice to be clean and tidy. Delicious food. Friendly staff. A quiet place especially in spring and autumn. Beautiful landscape. Fresh air. You can hear the river flowing. Pleasant relaxation.
Soma the situation is good, the area is clean and tidy.
The room that we came across was not in its pure form, the staff in the kitchen is responsive and the food is good
It's a very beautiful place. There are mountains and a river all around. It's cool, it's even cold at night. The staff is friendly, the rooms are clean, 3 meals a day. The food is delicious. The rooms have a bathroom, refrigerator, TV and even wi-fi. It was my first time, I really liked it.
It's very beautiful) clean air) You can walk for hours) The rooms have underfloor heating) there is a TV, kettle, refrigerator) private bathroom) The luxury rooms have several rooms)
Of the cons: The food this year is not very tasty) There was a day when a lot of people stopped by and in the dining room they began to give out one salad for two guests, which is not hegienic)
Do not settle into rooms, the condition is so-so, like in a barrack, everything is dead, the beds are uncomfortable, Wi-Fi does not catch, an ancient TV with non-working channels. There is never any administration in the block at the reception. No one warned about the working hours of the indoor pool and the fact that it is separate, there is an unpleasant smell in the locker room of the pool. The kitchen is not bad, but there is no way to order anything more. There is 1 store on the territory, there are no cigarettes and alcohol in it. Do not settle into shorter rooms, overpay for the cottage.
You can relax with treatment, or just walking in the open air, enjoying the view of the surrounding area. The treatment is gorgeous, the staff is good-natured (in the medical building, dining room, residential complex). Like it.
It's very nice here, a large recreation area, nature is super, cooking is also good, but the pool is far away, but it's also nice to go, we try to spend 2-3 days here every year
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Тамр Амр
Level 5 Local Expert
August 18, 2024
Good, clean, pleasant air.
We would like to work on improving nutrition and hygiene in general and to eliminate odors in toilets. Salads, pies, etc. are on the tables, waiting for their eaters in open access for flying animals in the form of flies and midges, I would like it all to be covered with a stretch film.
The food is excellent, very tasty. The room is not very clean, there were stained paths, a rusty drain, two sheets were changed because they were stained. The staff is friendly. The pool is excellent, the water is clean. The territory is very large and well maintained.
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Sardor S
Level 8 Local Expert
November 2, 2024
The main problem is the bathroom, there are problems with the bathroom everywhere. The kitchen is great. There is nature, the pool is normal.
a great recreation area! all conditions for family holidays) a very large area, there is a field for football, volleyball, basketball. responsive staff. The kitchen is very good.
There was no service, the luxury cottage for 4 people was just terrible , there was hair everywhere, the sofa was dirty. The food is tasteless. Don't put your foot in there anymore!!!
Nice clean pool. But there are few gazebos . For fans of very cold water, there is a river very close by, in which you can either lie down , or better just walk barefoot
the territory is green, tall trees, cleanliness, silence and excellent honey.the staff, but the quality of the food has deteriorated, there are enough products but not tasty
We went to the suite. The bathroom had the smell of an unwashed public toilet, the carpets and sofa in the rooms were uncleaned, they had long black hair that stuck to their legs and clothes, the furniture was shabby, the mattresses in the bedroom with iron sticking out on the sides. In the outdoor pool, the water is cloudy, with floating tadpoles. The dining room is clean and beautiful enough, but the food was good for a day, bad for a day. The staff is polite. But for that kind of money, I would like a better service. The territory is beautiful, but this is the merit of TAPOiCH.
We had a very good rest. Thanks to the chefs and the service staff. The pool is very nice and the water is warm. The cleanliness of the room is at the highest level.
Most of all, I liked the dining room (food) a lot, tasty, varied. I liked that there is a massage. The rooms are so-so, for 4. But the pool!!!!!! I was here 7 years ago, apparently it was just built, everything was fine, but this year... In such a terrible condition, the tile fell off all over, smeared with paint... There is nowhere to swim except the pool, it would be possible to repair it!. Unfortunately, you will lose all your customers in this way... and yet, there was not enough shop near the pool area, there is nowhere to buy elementary water.
A great place to relax, fresh air, comfortable accommodation, non-intrusive service, rooms like in hotels, give out bath towels, shower gels, toilet paper and everything is available, clean and comfortable. The prices are moderate, the nature around is gorgeous, the pine trees are high, the river is stormy. I am happy to relax in Ugam, the former Crystal.
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Максим Трусов
Level 3 Local Expert
February 18, 2024
The room service is disgusting, when checking into the rooms there was dirt in the sink after cleaning, towels were never changed, only garbage removal every other day! The food was constantly over-salted and the first two days were self-service, the food was waited for 40 minutes, then they themselves were already queuing for food! The pool on the first day was generally with frogs, the staff and the recreation area itself are not designed for tourists, it's hard to find Russian-speaking staff, well, except for the reception, there was a person who understood us and settled in the rooms!