I've been to hell!
These are the words my father said when he returned from a 10-day vacation.
My father almost died in this hotel! And this is not a joke! My health is ruined, I have to go to trial.
I bought my father a ticket, looked at the rating, the hotel was not cheap. They sent it, arrived, said that everything was fine, they were placing it. Then he disappeared for 10 days, they contacted him twice through a tour operator and a guide to confirm that he was alive. Upon arrival, we did not recognize my father, he seemed to have visited the reservation, he lost 15 kg. He sat and cried. Thin, devastated, ill-groomed, but they sent him to rest. He said he had been starving for exactly 10 days. There was no food at all. He had tea for breakfast, rotten food and spoiled chicken for lunch. There were no drinks at all. It is impossible to buy anything, the shops have empty counters. If there is something, the locals cheat and laugh. That's how I almost lost my father. He is currently recovering. Think before you buy a ticket there. The review is very emotional, because my heart is breaking.
I arrived and the first thing I asked was to say goodbye to my grandchildren. Far away from us, in some kind of Cube, hungry, lying in a hotel and did not leave the room at all because he could not. My stomach, my heart-everything ached because of hunger. That's the kind of vacation. He said that people gathered there almost for a rally, especially families with children, but nothing changed. Honestly speaking, I'm shocked. I can't even believe that this is happening in the 21st century. It will go to the end. If anyone has been to this hotel, please write. We will include you in the class action. I do not recommend the hotel at all.
The hotel is great! The staff is polite and friendly! The next day of rest, we already knew all the preferences! We even found tea bags, which are rare there!
The hotel is generally good, a B-minus on a five-point scale. They were very well fed, food could be found 24 hours a day, ice cream was given twice a day, there was always fish/shrimp/meat. The beach is very nice.
Of the cons: the furniture in the rooms has been in the USSR, at first the toilet did not work, but it was quickly repaired. A huge disadvantage is that there are no irons, there is only a paid ironing room for $ 2 per blouse. We were also given a room with two beds instead of one large one, although I ordered at the booking with one large bed - they explained that such rooms were over, and booking at the booking is considered as a wish, not as an obligation.
A great 4 star hotel! Seafood, the program is worth a lot! If you want to feel real socialism, then you are in the city of Varadero! You won't regret anything! I would like to come back here again!
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Денис Ким
Level 4 Local Expert
July 6, 2023
The hotel is a bit shabby, the service is not very good.
An old hotel, broken tiles, uncovered drain pits. Restaurants serve green oranges and pineapples, and there is more water in the juices than fruit. It is worth going there only because of the beaches. But in this case, it is not necessary to pay extra for the stars.