I ordered a bouquet as a gift here. I chose a bouquet of 15 roses No. 321. The picture on the website shows 15 flowers wrapped on the outside with burgundy paper and on the inside with white paper for contrast and tied with a white satin ribbon. What have you brought? Just 15 flowers tied with a scarlet ribbon (thanks for not using a whip or a stationery elastic band). If your reality is so different from the site, then why are you misleading people? I used the service for the first time and they planted such a pig. And since the flowers were ordered for another person to receive and he was not personally present, he saw this mess later. It's just terrible. And after all, there are contacts, well, dial, say that there is no paper, for example, of this color, suggest options. The customer's phone numbers are probably indicated to resolve issues. and you yourself declare on the website that the bouquet consists of 15 flowers and decorative packaging. And also that the color of the packaging can be changed in consultation with the customer. So why has it changed so much that the packaging has completely dissolved? Don't you realize that this radically changes the look of the bouquet? Roses tied with a ribbon are suitable to go for a walk with a girl or to the cinema. And when you post a decorated bouquet on the website, people expect to get what they see on the website! you just ruined the impression, the mood, and the surprise. No, they didn't spoil it for the person they gave it to, they probably thought I was a greedy person who spared money on packaging. You've ruined the evening for me specifically. A complete sense of deception. I would give 1 star, but the flowers seem to look fresh. I've used different deliveries so many times and no one messed with the appearance of the flowers. They could have brought the stale ones, they could have messed up with the delivery. But to bring something completely different from what is on the site is my "homage". In order not to be thought to be the tricks of competitors, I added an order page, a video of the "bouquet" and a screenshot of what is on the site. As they say, find the similarities. "Thank you" for the spoiled mood. And they also say that flowers bring joy...

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Sergey Lisenko

Level 13 Local Expert

The sellers helped with the design of the bouquet by pre-order, and it is very convenient. Preliminarily,(at least a day in advance) you can order delivery. I congratulated the hero of the day, I did not see the bouquet, I ordered it by phone. The hero of the day is happy, the flowers are cool. The prices are adequate. The sellers are great. You can additionally purchase various "gadgets" for the bouquet.(postcard, basket, etc.)

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Ник Резник

Level 5 Local Expert

The design of bouquets is very indirect. I don't like. The flowers themselves are of average quality, but quite fresh. There are many places where for the same money you will get a more beautiful bouquet with more expensive (outwardly) flowers.

See original · Русский

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